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Baker Nissan
Houston, TX
1,331 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,331 Reviews of Baker Nissan
December 05, 2017
"Awesome Service" Ken Chaison was super awesome! I was in and out in a timely manner. Ken was very professional and has a wonderful sense of humor. Ken Chaison was super awesome! I was in and out in a timely manner. Ken was very professional and has a wonderful sense of humor. More
by mason44
Employees Worked With
Ken Chaison
November 29, 2017
Unbelievable Experience It was the first time visiting Baker Nissan and the first time looking to buy a new car. Gabriel, our salesperson, was kind and showed interest in wha It was the first time visiting Baker Nissan and the first time looking to buy a new car. Gabriel, our salesperson, was kind and showed interest in what we had in mind. He sat us down and gave us options. He helped make an important decision easy and he answered all the questions we had, even the smallest. If it wasn't for his service, we would've walked out without a new car. Best salesperson ever! More
by Debanhy
Employees Worked With
Gabriel Hernandez
November 28, 2017
Cynthia Brown I have been renting vehicles from Kenny for the past few months and have always enjoyed my visit. he is very helpful and professional young man. he a I have been renting vehicles from Kenny for the past few months and have always enjoyed my visit. he is very helpful and professional young man. he always manage to find the right vehicle for my family. Baker Nissan seems to have great selection of vehicles. More
by rentalgirl
Employees Worked With
Kenny,Chaison
November 22, 2017
Employee Ken Chaison is always very helpful when we rent vehicles. He is very professional and friendly. Overall experience great at this dealership. Always ha Ken Chaison is always very helpful when we rent vehicles. He is very professional and friendly. Overall experience great at this dealership. Always had good experience renting vehicles. More
by A Jackson
Employees Worked With
Ken Chaison
October 09, 2017
At Baker Nissan, I always receive the best care. This is the second car I buy with Baker Nissan, and I always get the right information and attention to decide my next car. All this is possible due t This is the second car I buy with Baker Nissan, and I always get the right information and attention to decide my next car. All this is possible due to the excellent salesmen at store, specially Gabriel Herdandez and Victor Solis. Thanks Baker Nissan, I will return and recommend for sure, Omar More
by Omar
Employees Worked With
Gabriel Hernandez, Victor Solis
October 05, 2017
GREAT SALES REPS LOVED MY SALES REP , THE CUSOTMER RELATIONS MANAGER , AND MY FAST FINANCE MANAGER THE ENTIRE PURCHASE WAS RELAXED GREAT ENVIRONMENT HAD LUNCH CATERED LOVED MY SALES REP , THE CUSOTMER RELATIONS MANAGER , AND MY FAST FINANCE MANAGER THE ENTIRE PURCHASE WAS RELAXED GREAT ENVIRONMENT HAD LUNCH CATERED TO US ITS BY FAR THE BEST NISSAN DEALERSHIP More
by TRUCKIN1203
Employees Worked With
Star Norris, Marquess Smith, Diane Ellis, Reese Houges
October 04, 2017
Excellent Service I enjoy working with Vanessa. I have worked with her twice and have had the best service. She is supportive and does not pressure you to buy. She is f I enjoy working with Vanessa. I have worked with her twice and have had the best service. She is supportive and does not pressure you to buy. She is fair in listening and getting you what you want. More
by edmunjohn
Employees Worked With
Venessa Richards
September 30, 2017
Terrific customer service I took my Nissan Altima to get a couple of things done on it this past Thursday. I was assisted by my service advisor Kevin Jeon who gave me VIP serv I took my Nissan Altima to get a couple of things done on it this past Thursday. I was assisted by my service advisor Kevin Jeon who gave me VIP service as usual. Kevin was busy with a customer and told me kindly to wait inside. Then, he asked Shaun Hazely who is also my other service advisor to write to ticket for me. Shaun did a wonderful job assisting me as usual too in the meantime while Kevin got thru with his customer. At the end my car was ready and washed as promised, and Kevin was also nice to honor a 15% coupon for my service ticket. Kevin also came to get me to explain the work that had been done on my car and the cashier Marisa was also very nice. I am so happy to deal with Kevin since he will do anything to make me a happy customer and of course, I am so excited to drive my Nissan Altima all the time. More
by Denis
Employees Worked With
Kevin Jeon
September 28, 2017
Above and Beyond! I recently purchased my vehicle after Hurricane Harvey and was very apprehensive about making the wrong decision. I wasn't even on the search for a ca I recently purchased my vehicle after Hurricane Harvey and was very apprehensive about making the wrong decision. I wasn't even on the search for a car beforehand and didn't know what I was looking for. After going to 2 other dealerships, I stopped by Baker Nissan and had the best experience. All of my questions were answered and I was never pressured. I had an unfortunate event happen after I purchased the car and Baker Nissan took care of it immediately which cemented my thoughts that I made the right decision when buying this car. More
by Erica Siri
Employees Worked With
Diane Ellis, Patty Maldonado
September 20, 2017
Deceptive practices and Price Gouging, Baker Price Gouge after I went in to purchase a car the sale person up the price from 18,879 to 25,123.18. Price Gouging law makes it very clear it is Baker Price Gouge after I went in to purchase a car the sale person up the price from 18,879 to 25,123.18. Price Gouging law makes it very clear it is illegal to raise prices doing or Sec. 17.46. DECEPTIVE TRADE PRACTICES UNLAWFUL. (a) False, misleading, or deceptive acts or practices in the conduct of any trade or commerce are hereby declared unlawful and are subject to action by the consumer protection division under Sections 17.47, 17.58, 17.60, and 17.61 of this code. The communication manager Ms. E. called and explain she received my complaint and offer to find me a car that was fully loaded, all the bells and whistles. Ms. E. also asked if I knew about the Demo models. Ms. E explained they would offer me the car at the lowest cost. I stated that is find Ms. E stated she would have to walk the lot and call me back before 5.00. I did not hear back from her. I called her the next day and explain I was waiting to hear back after all I had just been deceive by the sales manager who lied and said he was the finance manager. Ms. E. stated the say thing that she would go and walk the lot and call me. I waited no phone call. Deceived again. I call and spoke to Brad Baker who accused me of wanting monetary from him and this was not going to happen. I was in shock. I call due to the issue and Price Gouging and I was treated with, disrespect. I was also told he was more concern with his numbers then with correcting the deceptive trade practices. He offer to sale me a car get this at advertise price. Really the advertise price was the issue. Mr. Baker left no room for negotiation. As I was told the red line means there is room for negotiation when speaking with his sales staff. I was told to file with the Attorney General office they have a good relationship with the AG office. I did purchase a Nissan, but not from this dealer. The sad part Baker responded and lied. They sent all the vehicles listed as if they are really trying.Another deception Baker knew I purchased another Nissan from a great dealer with a good reputation and did not price gouage Thank you Gillman Nissan..I have purchase from Gillman in the pass and never experienced anything like I experienced at Baker..Also notice the other negative reviews. .They were treated the same exact way. More
by Scwyana Smith
Employees Worked With
Mary Patch, , Brad Baker, Diane Ellis, Patrick Uhlig
