Baker Nissan

Service Dept disappoints yet again Simply put, their appointment system is a waste of time. I tried to streamline my drop-off by using it, but I was ignored as soon as I arrived. After Simply put, their appointment system is a waste of time. I tried to streamline my drop-off by using it, but I was ignored as soon as I arrived. After talking with the thoroughly unenthusiastic cashier, I was put into contact with a different rep than the one I was scheduled with. I had to rehash the issues with the car (since he did not bother to reference my appointment info, even after I showed him the email on my phone), and forgot one, so that didn't get done at all. Was also lied to with regards to the status of the shuttle van (he didn't tell the driver I needed a ride, so I got left; the rep told me the driver went to get gas...never got the shuttle ride back to work) Furthermore, on multiple previous visits, service rep has called me to tell me my vehicle is ready, but upon arrival, I've been made to wait for over 1/2 hour because when I get their, they say my vehicle is *not* ready. More

Outstanding Customer Service I brought my brand new car Nissan Altima for my first service which included oil change, tire rotation, and fluid check up. I was going on vacation t I brought my brand new car Nissan Altima for my first service which included oil change, tire rotation, and fluid check up. I was going on vacation to San Antonio and Corpus Chirsti with my wife the following day and I wanted to made sure there were not any car problems during our trip. I was blessed to deal with Shaun Hazeley, The Assistant Service Manager,who made me feel like VIP and took care of every single detail to make me a happy customer. That's why We also went back in August to buy a Nissan Sentra 2015 for my wife.. Thank you Shaun for your great work and dedication and because of you We had an unforgettable vacation for the first time in Texas since We just moved from Florida over a year ago. My wife and I are so happy to count on somebody like you for both of our cars service matters. More

Great Buying Experience I came to Nissan Baker on May 31 with my wife to buy a car from Rado ivanov. He had waited on us two weeks ago and had been very professional and cou I came to Nissan Baker on May 31 with my wife to buy a car from Rado ivanov. He had waited on us two weeks ago and had been very professional and courteous to answer all our questions as first time car shoppers in Texas since We had just moved from Florida almost a year ago. We promised him to go back and He was also very diligent keeping in touch with us during those two weeks. Rado made our buying experience a pleasant one and helped us in any way He could to get the best deal to meet our needs. We ended up buying a Nissan Altima 2015 S and were also very pleased for our purchase and the great financing from Nissan Baker. Thank u so much Rado for being an outstanding and dedicated salesman and that's why You earned our business without any hesitation. More

Another Wonderful Experience I went back to Baker Nissan to purchase another car for my wife within a 3 month period from our salesman Rado Ivanov on August 30. Rado went the ex I went back to Baker Nissan to purchase another car for my wife within a 3 month period from our salesman Rado Ivanov on August 30. Rado went the extra mile for us and one more time exceeded our expectations helping us buy a beautiful Nissan Sentra 2015. We were also impressed to see Mr. Randy Foust sitting with us to appreciate our business one more time and offered himself to assist us in anyway he could in the future. Thank you Rado for helping my wife accomplish her dream of having a nice brand new car and making the buying process a pleasant experience again. More

Very Satisfied We were treated very well by everyone we came in contact with....not just our salesperson. Eugene was most helpful and great to work with. We were treated very well by everyone we came in contact with....not just our salesperson. Eugene was most helpful and great to work with. More

Service on sentra I appreciated Lance looking out for me in service. Everything was done in a timely manner. I really hate doing these stupid surveys every time I go I appreciated Lance looking out for me in service. Everything was done in a timely manner. I really hate doing these stupid surveys every time I go to a Nissan especially since I am not getting financially compensated for answering these dumb questions. More

Very Helpful Service From Mr. Jesse Norris I had come to test drive a GT-R here, and Mr. Jesse Norris was very quick to be helpful. After I left, I realized I may have left my license in the te I had come to test drive a GT-R here, and Mr. Jesse Norris was very quick to be helpful. After I left, I realized I may have left my license in the test driven car. Thankfully, Mr. Jesse was still here, after closing time, to help me search. Embarrassingly, the license had dropped out of my own pocket inside my personal vehicle. Mr. Jesse came outside to search with me until I located it. I'm very thankful. More

Awesome experience from Jesse Norris!! Jessie Norris is the best person we have worked with. We have purchased 10 cars from him including the newest 2015 Murano. He's like family to us an Jessie Norris is the best person we have worked with. We have purchased 10 cars from him including the newest 2015 Murano. He's like family to us and always treats us right. He's very honest and will tell us exactly without trying to be that "pushy" sales person. When we walk in we know we are going to get the best deal possible. This last purchase took awhile to make the deal happen, however throughout Jesse kept us informed and he always answered our calls without pushing us off. We love working with Jesse and this will not be the last car we purchase from him. Thank you Jesse very much for all the help and guidance you have provided us. You are family to us!!! Jesse should get 10 + stars and I will definitely recommend him to anyone, in fact we have in the past and the ones we have referred have been extremely happy working with Jesse! The Lozano Family More

Excellent Service I purchased my 2012 Armada from Baker Nissan North and attend their grand opening. I have always had a positive experience with the staff in the vari I purchased my 2012 Armada from Baker Nissan North and attend their grand opening. I have always had a positive experience with the staff in the various departments. My service representative is Kevin Jeon and he has always been very helpful, courteous, and knowledgeable. I would recommend Baker Nissan to my friends and family. More