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Baker Nissan
Houston, TX
1,331 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,331 Reviews of Baker Nissan
February 07, 2015
Respect, courtesy, kindness and honesty Jonathan was wonderful to deal with and I will recommend him to my family and friends. He was helpful, patient and courteous. He also exhibited a hu Jonathan was wonderful to deal with and I will recommend him to my family and friends. He was helpful, patient and courteous. He also exhibited a huge wealth of knowledge and willingness to help me find what was right for me. I was not in the most ideal of positions to purchase a car but never once did Jonathan nor Charles make me feel less than for my situation. They were kind and understanding. Charles recommended a warranty and gap plan that was a good choice for me. Both men were completely professional and so friendly. I genuinely feel like my purchase was open and honest which I have NEVER felt before when purchasing a car. Thank you both for everything. I have already give your cards to one friend/coworker and will continue to tell everyone about my positive experience with Jonathan, Charles and Baker Nissan. More
by mritchie14
February 04, 2015
Great experience Our purchase was fast and easy. Victor Castillo described the car thoroughly and took his time to make sure were sure of our choice. Would recommend t Our purchase was fast and easy. Victor Castillo described the car thoroughly and took his time to make sure were sure of our choice. Would recommend this dealership and Victor to family and friends. More
by Laura
Employees Worked With
Victor Castillo
February 04, 2015
New Car Purchase Made Better By Excellent Customer Service All around excellent customer service and set the standard for what I expect from a dealership for future car purchases. I recently purchased a new All around excellent customer service and set the standard for what I expect from a dealership for future car purchases. I recently purchased a new Nissan Murano from Baker Jackson and could not be happier. I was in the market for a new car but was not 100% sure what I wanted. Went to a few other dealerships and none of them made me feel as welcome as the team at Baker Jackson. Mike was great and spent a lot of time with me to make sure I was getting the car that I wanted with the options I wanted. Then when I went through financing, Charles was great and did not push on buying additional warranties just to have them. Then when I got to the car, there was an issue with the SD Card Reader in the navigation system (this happens with electronics no matter who you buy something from), the team spent all the time needed to follow through and fix the issue. Could not be happier with my purchase or experience. More
by cmallen81
February 03, 2015
Got what i wanted!!! Got the Nissan Frontier I wanted: 1-Recent Model Year (2011), 2-Low Mileage (60,024), & under $20,000 ($19,899). Didn't like the truck I went in to lo Got the Nissan Frontier I wanted: 1-Recent Model Year (2011), 2-Low Mileage (60,024), & under $20,000 ($19,899). Didn't like the truck I went in to look at, but inventory had recent trade-in that matched my needs. I LUV MY NISSAN!!! More
by lgd8852
January 30, 2015
Purchase of Nissan Rogue S Overall a very good experience of buying the vehicle from Baker Nissan And would definitely recommend others also. Only waiting for number plates to b Overall a very good experience of buying the vehicle from Baker Nissan And would definitely recommend others also. Only waiting for number plates to be fixed I know Baker Nissan can do little in it but still waiting for it. More
by Subhash Pandey
Employees Worked With
Felipe Rodriguez
January 30, 2015
Drive off building my son's credit! My 23 year old was in need of a new car. Walked in with a need and went home totally fulfilled. My son was stunned to say the least. Gabriel helped us My 23 year old was in need of a new car. Walked in with a need and went home totally fulfilled. My son was stunned to say the least. Gabriel helped us with my daughter's first new car as well. It was a pleasure to visit Baker Nissan once again. More
by Brenda Solano
Employees Worked With
Gabriel Hernandez, Gabriel Hernandez
January 28, 2015
Fun and Friendly! I had the best car buying experience EVER with PAUL and JORDAN at Baker Nissan (North). These guys made it ever so easy to communicate in a world wher I had the best car buying experience EVER with PAUL and JORDAN at Baker Nissan (North). These guys made it ever so easy to communicate in a world where everything requires technology. PAUL has the sweetest, most respectful demeanor. JORDAN is the "go getter" and, together, they're a winning team! I had a fun and delightful experience in the finance office, too! MR. HALL is about business, but has great personality and made the "paper signing" experience less annoying. It was actually fun talks and laughter during the process. This is the best dealership I have ever encountered! More
by Ms. Kita
Employees Worked With
JORDAN FOURNET
January 26, 2015
FANTASTIC VERVICE I was provided with outstanding service. Carlos was courteous and he took time to talk to me. He was knowledgeable and explained what was going on I was provided with outstanding service. Carlos was courteous and he took time to talk to me. He was knowledgeable and explained what was going on with my vehicle. It felt great to be treated with respect. Thank you. More
by mtq0
Employees Worked With
Carlos Escobar, Eddie Rivera
January 25, 2015
Services Experience on 2013 Altima Christina went above and beyond. She represents great customer service! She traced down my warranty information when i could not get it from the dea Christina went above and beyond. She represents great customer service! She traced down my warranty information when i could not get it from the dealership i purchased my car from. More
by jim
January 25, 2015
BAD CUSTOMER SERVICE FROM MR. JORDAN FOURNET!! Terrible experience!!!! Do not come to this place. Save yourself big disappointments and headaches. I went to Baker Nissan, which is around the cor Terrible experience!!!! Do not come to this place. Save yourself big disappointments and headaches. I went to Baker Nissan, which is around the corner from my home to purchase a 2015 Altima. I had a 2012 Corvette convertible as a trade in. The sales representative, Mr. Drew Perry, was very helpful, patient, polite, and professional. Mr. Perry tried to help me, however the finance manager, Jordan Fournet, lost his patience and professionalism in the middle of the negotiation and began acting very unprofessional, and rude. Mr. Fournet began telling me my deal was impossible. He would not allow me to talk and would talk over me. Every time I asked him a question he was being disrespectful making these mocking faces at me and was not answering my questions. He was addressing me as “buddy” in a very fed up and hostile way, even when I was calling him sir. I wish there was a way the owner, Mr. Baker, could have heard the way Mr. Fournet was addressing me. I went back 2 more times trying to make a deal, just to find Mr. Jordan Fournet acting more disrespectful, impatient, and way out of line. He even went as far as being disrespectful over the phone and hanging up on me twice once he heard my voice. I hope that all of calls are recorded at that place so that the owner, Mr. Baker, can listen to the type of customer service Mr. Fournet provides. So, I went to Central Nissan Houston trying to close a deal and they took care of me in a snap. I got the car I wanted, the appraisal I wanted for my corvette, a great financing rate, and the payments I wanted. They even bought me a hamburger and a Coke for lunch. No, I would not recommend Baker Nissan to anybody. The only person that was amazing was the sales guy, Mr. Drew Perry. More
by CUSTOMER1971
