Baldwin Ford Lincoln

The salesman did a great job during our purchase. I feel that Jackson went over and beyond what was expected and we appreciate that very much. I feel that Jackson went over and beyond what was expected and we appreciate that very much. More

Tim and everyone at Baldwin Ford was excellent to deal with. I felt they really appreciated my business. I would recommend this dealership to anyone buying a new or used vehicle. It was certainly worth th with. I felt they really appreciated my business. I would recommend this dealership to anyone buying a new or used vehicle. It was certainly worth the drive to get this kind of service and price. Thanks to all that helped me. More

Not waited on right away, took about 8 to 10 min for one of the service personnel to be available. Neil was very nice and documented most of my requests for the service in question. of the service personnel to be available. Neil was very nice and documented most of my requests for the service in question. More

Tim was wonderful to work with and really cared about our concerns and needs when choosing a the right vehicle for our family. concerns and needs when choosing a the right vehicle for our family. More

I take my car there to get abs module programming done and they refused to do it saying my car had to much rust I believe a little rust wouldn’t hurt compared to no brakes at all thanks ford I like Chevy and they refused to do it saying my car had to much rust I believe a little rust wouldn’t hurt compared to no brakes at all thanks ford I like Chevy better More

great dealership from front to back could not be more please in the service i recieved please in the service i recieved More

The staff from sales to finance and service, were friendly and helpful. This my 6th vehicle from Baldwin Ford in Poplar Bluff. friendly and helpful. This my 6th vehicle from Baldwin Ford in Poplar Bluff. More

My experience with Baldwin was great! ! I would highly recommend giving them the opportunity to earn your business when you’re in the market for a vehicle, new or used. I will be back! ! I would highly recommend giving them the opportunity to earn your business when you’re in the market for a vehicle, new or used. I will be back! More

When I called to see if they could look at my vehicle, I was told I would have an estimate for the damages in 3 days. 3 weeks later, and after many calls from me, including asking to speak to the manager, was told I would have an estimate for the damages in 3 days. 3 weeks later, and after many calls from me, including asking to speak to the manager, the estimate was finally produced. The estimate said one day of work. After another 3 weeks and a few more calls from me, they called and said my vehicle was ready to be picked up. I paid the deductible, got my key and started driving home. I noticed the hood was not aligned like it should. As soon as I hit the highway I noticed a severe vibration around 65 mph and soon after, the driver side plastic trim around the wheel well fell off. 5 days after bringing the van home it rained and the van wouldn't turn over. I had it towed the my local dealer who found the engine to be hydro locked due to the misaligned hood allowing water to pour into the engine bay and a crack in the intake manifold Baldwin had missed, filled up 3 cylinders with water. After my local dealer fixed the intake manifold they diagnosed the vibration which turned out to be a dented drive shaft, not caused by the deer collision but somewhere between I hit the deer and I picked up the vehicle. Either way, these further issues should have been found and fixed by Baldwin Ford Collision but were not and I've been without a vehicle for yet another 4 weeks. More

The service advisor was super helpful and got me in and out in a good amount of time, I’ll be back! out in a good amount of time, I’ll be back! More