Balise Ford

Very helpul and efficient helped us get the vehicle for a price that we could afford process was smooth done quickly from start to finish very satisfied with purchase and would recommend to anyone needing a price that we could afford process was smooth done quickly from start to finish very satisfied with purchase and would recommend to anyone needing a vehicle. More

Unbelievably professional. A wonderful experience. The facility is the best Ford dealership I’ve seen. Chas is a pro and made the process great. A wonderful experience. The facility is the best Ford dealership I’ve seen. Chas is a pro and made the process great. More

Cody was a pleasure to work with, very knowledgeable and helpful. He did a great job being clear and explaining what was going on every step of the way. helpful. He did a great job being clear and explaining what was going on every step of the way. More

Had a very good experience buying my first car here. Michael was very helpful through the whole process. Michael was very helpful through the whole process. More

BUYER BEWARE! !!!! I have purchased 6 new cars in my time and this is one of the worst experiences. Purchased a 2024 Dark Horse off the showroom floor. Car had a fl !!!! I have purchased 6 new cars in my time and this is one of the worst experiences. Purchased a 2024 Dark Horse off the showroom floor. Car had a flaw in the paint but apparently Jacob (Finance manager) is now a body man and told my wife we must of taken rubbing compound to a new roof and rubbed off the paint. Funny how the detailer said it was a flaw but finance mgr swore up and down their was rubbing compound and swirl marks. Funny that 3 different body shops all said that it was a paint defect. Not 1 so called swirl mark or discoloration of the top coat that is inherent when rubbing compound it used. That makes perfectly good since. We took home a new $70k car and within 24 hrs we decided to rub off the paint. Jacob in finance cant be trusted as far as you can throw him. Over promised and under delivered. Don't expect the Blaise General Manager Brain to be of any help. He informed us that because the salesman didn't bring it to his attention he cant be of any help. Salesman admitted that he brought it to everyone's attention. Would caution anyone looking to purchase a car from here to look elsewhere. Plenty of other Ford dealers in the area. Would steer clear of Blaise ford at all cost. More

Everyone was very professional and made the whole process easy. One negative, very little fuel in the car when I left. It was a used car but a half tank would have been nice. easy. One negative, very little fuel in the car when I left. It was a used car but a half tank would have been nice. More

Great service. Really worked with us. No pressure sales. Richie and Cody did a fantastic job helping me get into my new car! I was a Chevy girl… now I’m a Ford girl Really worked with us. No pressure sales. Richie and Cody did a fantastic job helping me get into my new car! I was a Chevy girl… now I’m a Ford girl! Great job Wilbraham Ford! More

Great place to do business I did not feel any pressure and was not stressed out my salesman Damio Parker was the best!! I would recommend Balise to all my friends and would definitely buy there again and was not stressed out my salesman Damio Parker was the best!! I would recommend Balise to all my friends and would definitely buy there again More

Worst customer service experience I have ever encountered when buying/selling a vehicle. We have bought top of the line Fords for the last 6 years (from a different dealership) and can not believe how our t when buying/selling a vehicle. We have bought top of the line Fords for the last 6 years (from a different dealership) and can not believe how our transactions were handled this time around. The finance manager and above spoke to us as if we were children who didn’t do their research; wrong! And then the day of signing went back on their deal to the tune of 2,500k because of “error” that then they weren’t willing to eat. Refused us complimentary oil changes, etc to try and make up for their mistake. Rude, immature, and lack of professionalism is how I would describe management there. More

The online price for the oil change was 60 + plus, the phone appt price was 84. Today, they charged me 96.23. When I questioned them about the price variance, they seemed confused and unable to respond. T phone appt price was 84. Today, they charged me 96.23. When I questioned them about the price variance, they seemed confused and unable to respond. This is unethical business for such a reputable company. Service crew is making money off the customers. More