
Balise Ford
Wilbraham, MA
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You get what you pay for I went an extra 45 minutes away to shop at Belise because I could save some money but it wasn't worth it. I was told I would get a second set of keys I went an extra 45 minutes away to shop at Belise because I could save some money but it wasn't worth it. I was told I would get a second set of keys and never did. My driver seat didn't adjust when I bought it, they fixed it but the fix only lasted a couple weeks. I finally stopped getting responses from anyone so I talked to the GM who offered me 2 free oil changes, then he left out got fired and they told me, yeah he offered that to a lot of people. So another person was going to look into resolving my issues but never returned any of my calls. So now I live with my car and will take it elsewhere to get fixed properly. More
ford fusion excellent,service,easy to work with,no pressure dealership,& free coffee & popcorn. Would use again ,this is my 3rd purchase there,& have always been excellent,service,easy to work with,no pressure dealership,& free coffee & popcorn. Would use again ,this is my 3rd purchase there,& have always been treated fairly. The sales force gives you all the time you need to look around. More
Second Taurus purchase Balise Ford of Wilbraham: What great customer service, salesperson Loryanna Di Maio was great! I highly recommend Balise Ford of Wilbaham! Friendly, Balise Ford of Wilbraham: What great customer service, salesperson Loryanna Di Maio was great! I highly recommend Balise Ford of Wilbaham! Friendly, knowledgeable & competitive prices. More
Fantastic dealership experience I've purchased 4 vehicles in the last 13 months from this dealership. My salesman was RALPH TORRES for every transaction. Every time I walk though th I've purchased 4 vehicles in the last 13 months from this dealership. My salesman was RALPH TORRES for every transaction. Every time I walk though that front door he's there to assist me with anything I need. He's very professional and knowledgeable about the vehicles he's sells. If your looking for a smooth transaction then Ralph is the man you need to see. Phil Roberge, AMR Incorporated. More
Great Service Dept This is my first Ford and have had such a great experience with the Balise Service department that it makes me want to continue owning a Ford vehi This is my first Ford and have had such a great experience with the Balise Service department that it makes me want to continue owning a Ford vehicle in my fleet. Monica is always a pleasure to deal with and my expectations are always meet. More
Our kind of salesman! We cannot say enough great things about our salesman David Zhilyaev, who went above and beyond any salesman we have ever met! And we didn't even buy We cannot say enough great things about our salesman David Zhilyaev, who went above and beyond any salesman we have ever met! And we didn't even buy a brand new car! We felt important to him from the start. Never ever pushy, but not at all indifferent. A fantastic balance in a salesperson representing any dealership in this day and age. He is a wonderful representative for Balise. Don't let his Doogie Howser looks fool you, he really knows how to make his customers happy! Loving our "new" car! Ryan in financing was also very informative, helpful and down-to-earth! Thanks guys! More
Terrific Salesperson,Straightforward Financing JUST BOUGHT A 2012 Ford Edge,and couldn't be happier.Ethan was friendly,knowledgeable,and got my paperwork and car clean out DONE very quickly.The fin JUST BOUGHT A 2012 Ford Edge,and couldn't be happier.Ethan was friendly,knowledgeable,and got my paperwork and car clean out DONE very quickly.The finance mgmt.worked to get me a good rate,and I got a great car at a fair price.Highly recommend! More
Happy to buy my truck at Balise Ford I recently purchased a F-150 STX from Balise Ford. A good friend had purchased a truck recently and recommended Balise. David Zhilyaev was extremely I recently purchased a F-150 STX from Balise Ford. A good friend had purchased a truck recently and recommended Balise. David Zhilyaev was extremely helpful in purchasing the truck. He answered all of my questions in a friendly and courteous manner. Yesterday I returned from my first long trip, 500 miles, and the truck preformed beyond my expectations, including 20 mpg. I called David Z to tell him how much I liked the truck and to say thank you. PS: This is my 4th Ford truck, the others were Ford Rangers, and they were all great trucks! Thanks again Balise and David Z. More
Excellent Salesperson I would like to take a moment to express my sincere appreciation to Michael Tavares for making my experience with my car purchase on Saturday a pleasa I would like to take a moment to express my sincere appreciation to Michael Tavares for making my experience with my car purchase on Saturday a pleasant one! I must say Mike went out of his way to answer all of questions and helped calm my fears around my car purchase. I am not big on writing reviews but he certainly earned my time and attention to sit and write my experience. I couldn't have asked for a more enjoyable experience in what is to me my second biggest financial purchase... Thank you Mike! Evelyn Torres More
Sales Person Ralph Torres,He is a great salesperson he helped a lot in my purchased along with my husband purchase too..Thank you! From: Imelda White Ralph Torres,He is a great salesperson he helped a lot in my purchased along with my husband purchase too..Thank you! From: Imelda White More