Balise Honda

service I am very dissatisfied with the Balise Honda service department. I left the vehicle for a recall, but also needed a price for a failed Massachusetts I am very dissatisfied with the Balise Honda service department. I left the vehicle for a recall, but also needed a price for a failed Massachusetts admissions test. I gave the Assistant Service Manager the admissions code when checking in. Upon picking up my vehicle there was a $120 diagnostic fee. I was not informed of the charge to diagnose the code prior to the charge. I emailed Brittany, Assistant Service Manager stating my disappointment and have not receive a response. Since the web based email ask if everything was properly explained and satisfaction, I have to say NO! I would not recommend Balise Honda Service Department More

Very Happy Came in for an A1 service on my 2016 Honda CR-V. Reasonable prices and quickly done. The advisor did an outstanding job. Great work. Came in for an A1 service on my 2016 Honda CR-V. Reasonable prices and quickly done. The advisor did an outstanding job. Great work. More

Great service We purchased our 2016 Honda CR-V at Balise Honda in Sept 2016. We have had all scheduled maintenance done there and have been completely satisfied wi We purchased our 2016 Honda CR-V at Balise Honda in Sept 2016. We have had all scheduled maintenance done there and have been completely satisfied with the service they provide. Reasonable price as well. More

Awesome customer service Awesome, pleasant , and knowledgeable customer service by Laura P. In Service Dep’t! Explained result of auto service rendered. Oil change and align Awesome, pleasant , and knowledgeable customer service by Laura P. In Service Dep’t! Explained result of auto service rendered. Oil change and alignment done - car rides like a good dream! More

Outstanding The service was great. All of my questions were answered. There was no long wait to get my car back. Will always use Balise in the future. Keep up the The service was great. All of my questions were answered. There was no long wait to get my car back. Will always use Balise in the future. Keep up the good work Chris. More

2 hours and still waiting Don’t do state inspections here. Way too long of a wait. Kyle and Andrew made wait bearable and were very courteous. Better to use other state insp Don’t do state inspections here. Way too long of a wait. Kyle and Andrew made wait bearable and were very courteous. Better to use other state inspection site More

Standard A1 service for my '08 Civic Hybrid I was quickly taken in to service area, pass along key and service type we requested to reception. Met with Kyle our Service Rep immediately and we I was quickly taken in to service area, pass along key and service type we requested to reception. Met with Kyle our Service Rep immediately and we were off to waiting area to do some reading for work. Only a few people waiting so it was a quiet and effective time for me. Wait was less than 45 minutes and when I saw Kyle again he was able to take $10 off my invoice with a coupon. My vehicle is approaching 200K miles and has ONLY been serviced here. This was another very effective visit. More

Waiting was crazy Walk in to pick up my car and waited there for like 15 minutes before I got call mine u there was 2 people in front of where also mad cause before I w Walk in to pick up my car and waited there for like 15 minutes before I got call mine u there was 2 people in front of where also mad cause before I walk. In they ware waiting for like 15 minutes so in total was like 25 minutes wait if I did not say anything they kept on talking on texting on The phone finally the guy who tuck me in was nice and helpful but the other 2 people in front of me ware also upset that they had to wait for that long More

Like family! Just went for my MA July sticker inspection & Minder B to help me pass. Staff is always friendly and helpful. Feel like a "queen" the way they wait on Just went for my MA July sticker inspection & Minder B to help me pass. Staff is always friendly and helpful. Feel like a "queen" the way they wait on you so readily. Christopher George set my work order into motion. Shortly thereafter, a nice shuttle driver (Dave) arrived for a fun ride home with a large family off to the mall. When I needed a ride back to Honda to get my car, a wonderful female driver picked me up and we chatted along the way. Christopher George was there to send me off with my Honda Fit in great shape to go and a (7) sticker. I always feel so taken care of by him. He is like a protective father always looking out for your needs and helping the other staff with their questions. A+++ service! A friendly female employee leaving for break also offered to drive up my car for me before I left. So kind! I feel welcome when I go to this Honda dealership! Thank you! More

Great dealership This is a great dealership. I went in for a service and Christopher was very nice and Andrelle was quick with the serving of my car. The facility was This is a great dealership. I went in for a service and Christopher was very nice and Andrelle was quick with the serving of my car. The facility was very clean and the staff was friendly and professional in handling customers as well as myself. Great job!!!! More