Balise Honda

I asked two simple questions I went in to the showroom to ask two simple questions. Unfortunately the salesman (relatively new I think) and the guy from the back repeatedly faile I went in to the showroom to ask two simple questions. Unfortunately the salesman (relatively new I think) and the guy from the back repeatedly failed answer directly. What should have been a 20 minute visit turned in to almost 1 1/2 hours of hard sell, repeated requests to test drive ( I had already completed a test drive elsewhere and knew this was the car I wanted), a lengthy review of the car features (in spite of the fact that I indicated this was unnecessary) and evasion on the price question. Totally disrespectful of my time, should have walked out. More

above fantastic service During our recent major auto repair, Kyle Ferriter worked with us to make the experience as smooth as possible. Kyle was professional, courteous and r During our recent major auto repair, Kyle Ferriter worked with us to make the experience as smooth as possible. Kyle was professional, courteous and respectful, but more than that he listened to us, understood our situation and needs and did all he could to help us through the repair. Our car is working fine and we know where we'll go next time we have a car needing service. More

Great Service I had my 2016 pilot serviced this week in West Springfield. Kyle Ferritet was the service rep that checked me in. Just an all around nice guy. I was i I had my 2016 pilot serviced this week in West Springfield. Kyle Ferritet was the service rep that checked me in. Just an all around nice guy. I was in and out in no time and he was kind enough to explain the service they did on my car and answered all the questions I had. Excellent experience! More

service in detail fine Service for oil change and tire rotation. had SUV checked for any other issues and air pressure checked. did not need to wait too long. fine Service for oil change and tire rotation. had SUV checked for any other issues and air pressure checked. did not need to wait too long. More

Breakdown to On My Way Imagine if you will, flat tire on I-91 ! I quickly changed the flat but the spare was almost flat too! I slowly got off 91 in Holyoke and found Balise Imagine if you will, flat tire on I-91 ! I quickly changed the flat but the spare was almost flat too! I slowly got off 91 in Holyoke and found Balise Honda nearby. They took me right in and after about an hour of trying to fix/repair time, all they could do is put air in the spare tire and send me on my way. Everyone was so nice and they didn't even charge me for their time working on my Accord. Highly recommend Balise Honda More

excellent service-took great care of car shelly magner and luis correa did a excellent job on my 2014 honda accord ex-l v6 sedan.they even noticed i needed a new air cleaner for my engine.inf shelly magner and luis correa did a excellent job on my 2014 honda accord ex-l v6 sedan.they even noticed i needed a new air cleaner for my engine.inflated the tires to max pressure-vacuumed my car changed all fluids reset TPM system and did it in a short amount of time.the price for the air cleaner was very inexpensive and affordable.ive noticed a boost in engine performance already from the new air filter.shelly went out of her way to make sure all things were addressed and was so kind and compassionate.both workers did a great job on my honda.ill always come back to balise for any car related isssues because they always do a great job.they have treated me great sincei bought my car there.its how they treat you after you buy a car from them thats so good.great prices and quality work at balise keep sme coming back every time.ill buy a car from them anytime due to the great service they always give me.jason caron is great too.hes a sales manager there.jason has al;ways shown me kindness and compassion all the times ive had a question or a car related issue.thanks balise honda for treating me good all the time-bob kremensky 128 college highway apt.205 southampton mass. More

Great Lisa was great , Shane is always awesome and Jason is also wonderful... Thanks Honda once again for a great experience ... They all get 10 for the gre Lisa was great , Shane is always awesome and Jason is also wonderful... Thanks Honda once again for a great experience ... They all get 10 for the great customer service and help More

2004 Accord Service Brought my 2004 Accord in for a safety and mechanical check (181K miles). I was impressed by the service team, their efficiency, and courtesy. Car h Brought my 2004 Accord in for a safety and mechanical check (181K miles). I was impressed by the service team, their efficiency, and courtesy. Car had to be kept overnight, so they offered me a rental which was very reasonable and minimized the inconvenience. The work they did was very good. My service rep was Chris George. I'd ask for him again. More

Excellent customer services! Went to the Ready Credit dealership on East Columbus Ave on an intensive search for the right SUV. Knowing that I did not have the best credit I figur Went to the Ready Credit dealership on East Columbus Ave on an intensive search for the right SUV. Knowing that I did not have the best credit I figured that getting a car here was impossible. I received mentoring by Manny who was EXTREMELY helpful. Long story short... I was approved for the SUV that I really wanted and all thanks to Manny and his guidance.... Pass by and ask for Manny, you wont regret it! More

Recall I took my 08 Honda Accord for service cause of a recall issue so I went to drop it off and they didn't even say good afternoon only what was the car i I took my 08 Honda Accord for service cause of a recall issue so I went to drop it off and they didn't even say good afternoon only what was the car in for so I told him it's for a recall so he took the mileage on the car and then told me that they would call me when it was done. So they call i went and pick it up and they didn't explain what they did to it. More