Balise Hyundai
Springfield, MA
Filter Reviews by Keyword
By Type
Showing 465 reviews
Hands down the BEST car buying experience I've ever had! My husband spoke with Chris Nargi at the dealership before we arrived, telling him what we were looking for, and he had it waiting for us to test dri My husband spoke with Chris Nargi at the dealership before we arrived, telling him what we were looking for, and he had it waiting for us to test drive when we arrived. He was patient with us, and not at any point did we feel pressured. He was very passionate about the performance of the car and educated us on its many amazing features rather than trying to push a sale. He ensured that all of our questions were answered, his customer service is outstanding! Zero pressure, incredibly knowledgeable, and the BEST personality. The kinda guy you'd want to be stuck sitting next to on a flight. :) More
My wife and I worked with Wahab and Chris. Both of these gentlemen were exceptional and helped us through this purchasing process and made it easy. They made us feel welcomed and did not pus Both of these gentlemen were exceptional and helped us through this purchasing process and made it easy. They made us feel welcomed and did not push us at all. Outstanding people and made us feel at ease. More
The process was very easy, they sell the cars at MSRP. Which now a days is a good deal, hard to think we would ever say that. Brian O. is extremely knowledgeable on all the technology features and how to Which now a days is a good deal, hard to think we would ever say that. Brian O. is extremely knowledgeable on all the technology features and how to set them up. They have a decent number of cars on the lot to look at or take out for a drive. More
Excellent service there, Service Department are very responsible and efficient. The Manager is always on point, making sure every customer leave the Dealership happy and driving the new vehicle. I recen responsible and efficient. The Manager is always on point, making sure every customer leave the Dealership happy and driving the new vehicle. I recently ordered 2 new cars, the first one came up last Friday 2022 Tucson which I love it. It is very comfortable and powerful, the sound system is great and loud which I like it that way. Now I am waiting for my Truck 2022 Santa Cruz to arrive, already got some adventure trips to make with it. Every staff at the Dealership are awesome and respectful. Thanks for being so honest and trustful. More
My experience with this dealership was great! They were helpful, honest, very friendly. I’m the end I ended up buying a different model but I would 100 % work with them in the future. helpful, honest, very friendly. I’m the end I ended up buying a different model but I would 100 % work with them in the future. More
By far the best experience I had with a car dealership. My dealer, Luz, was super friendly and informative! They provided great options to my price range and led me to a great 2022 Kona. Thanks Luz, again, My dealer, Luz, was super friendly and informative! They provided great options to my price range and led me to a great 2022 Kona. Thanks Luz, again, you shine bright in the car industry! More
They told me I was pre-approved and even gave me a pmt amount then when I make a apt, suddenly I need more money down or a co-signer.. and they ran my credit which lowered it.. this place is a sham.. just amount then when I make a apt, suddenly I need more money down or a co-signer.. and they ran my credit which lowered it.. this place is a sham.. just looking to take as much money as they can.. do not go here More
I leased a car here 3 years ago and my lease was coming to the end but right before I was getting ready to turn it in a carwash broke off my antenna. I was having a hard time getting paid so that I could h to the end but right before I was getting ready to turn it in a carwash broke off my antenna. I was having a hard time getting paid so that I could have it repaired and Brianna in service stepped in and got it done. It took weeks but she stuck it out and was so very good! Her customer service skills are exceptional!! Thank you, Thank you, Thank you Brianna!!!!! Now onto the new car experience, I cannot thank Marcus and the GM Brian enough for their help!!!! The end of my lease was coming up and I was in a tight spot. Brian went above and beyond to make sure I got the car I wanted at with the payment I needed. I no longer live in MA and they got my car to me when they said they would. Best experience ever when deciding on a car!!!! More

