While my visit to Balise Hyundai and my interaction with the salesperson, Wahab, was pleasant, the unexpected bill that came afterwards was not. After discussing the down I would contribute, lease mileage, & monthly payments, I explicitly asked if I should expect any other taxes, fees or costs after signing on the dotted line. I was told that state taxes & other costs like registration were rolled into the monthly payments and that I would only have to pay one additional “turn-in fee” at the end of our lease if we don’t end up purchasing the vehicle – nothing else would be added on as a cost, except for the protection plan I opted into afterwards.
Little did I know, a few months later I would be sent a hefty bill from Hyundai Motor Finance with a Massachusetts property tax assessment added to my account. Please be weary when you hear that all taxes are rolled into the monthly payment…because it is NOT! I am now being told that I’m responsible for an additional cost that was snuck onto the contact despite being told by the sales team that my amount was final. The dealerships sneakily pass on these state property taxes to lease customers (look at the additional pages you initial past the main page of the Lease Agreement because it’s not listed on the breakdown there) – they don’t tell you that and won’t say it’s part of the final cost, even if you ask. After feeling like I had a positive experience at Balise, I’m quite disappointed. Lease customers beware.