My experience at Balise Hyundai was excellent! O'Brian found me exactly what I was looking for, and made my first dealership experience a breeze. He was extremely helpful, caring and efficient.
My used Santa Fe is in excellent condition, and they did a wonderful job cleaning it.
Paul was great with the paperwork as well. The transaction was smooth and quick. They also gave me a good trade-in deal.
O'Brian told me he'd call me a few days later so I could pick up my registration. He called me the next day to tell me it was ready and to ask how I liked the car. I told him there was an issue with the dashboard lights and he told me he could take a look when I picked up the registration.
When I went to pick it up after work, he was waiting at the door, registration in hand and immediately checked on the light issue. He had one of the service guys come out to look at it, and they scheduled an appointment to fix the problem.
I am extremely happy and impressed :).