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Balise Lexus

West Springfield, MA

4.9
296 Reviews

1385 Riverdale Street

West Springfield, MA

01089

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Showing 296 reviews

July 29, 2022

Joe was friendly, efficient and knowledgeable i his handling of my car repair. The resulting repair was reasonable in cost More

by Ahaznett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Remzulli
July 21, 2022

The service appointment, went well. Intake, timely. Call for update, timely. Pick up went smoothly. More

by dawncthomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy Gotlib
July 18, 2022

Courteous , informative, and prompt. Was able to secure a loner vehicle. All good with service call. More

by dawncthomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy Gotlib
July 15, 2022

Very clean, efficient, courteous and people are well mannered. Work was done in a timely manner. Lounge is comfortable and has refreshments. More

by dwyelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colib Dimitry
July 05, 2022

Chris, the service team and mechanics have always been fantastic… also had great experience with sales folks here. More

by AD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
July 02, 2022

Great communication and great service. Work was done as discussed. Text notices for items to note during service and text when they car was complete. The shop is very clean and your c More

by Tvruggiero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
June 29, 2022

Best possible service anywhere. Efficient, polite courteous, what more can you ask for? Best I’ve ever had More

by stackski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
June 28, 2022

I have always received professional and competent service from BALISE Lexus. Dmyitri is especially helpful and personable. More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmytri
June 27, 2022

Friendly service, efficient and respectful. Accommodating. Personnel make service easy Able to get a loaner car. Nice, clean facility. More

by drggsiegel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 29, 2022 -

drggsiegel responded

Ok

June 24, 2022

Both men did excellent work. Timing was good. Car loan worked well All went well.k More

by tourtelotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy and I forgot the other excellent man s name
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