
Balise Lexus
West Springfield, MA
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Great experience This is my second time purchasing a vehicle from here. First time was a great experience and this time was the same. Bill in the finance dept was awes This is my second time purchasing a vehicle from here. First time was a great experience and this time was the same. Bill in the finance dept was awesome as always second time dealing with him. Kate in sales this was our second time of dealing with her too and she came through. Everything went very smooth. Would highly recommend the staff and dealership. More
Car buying made easy Buying a new Lexus was made easy because of Jim Maiolo, His knowledge of various Lexus models was unlimited. He helped us select the Lexus model that Buying a new Lexus was made easy because of Jim Maiolo, His knowledge of various Lexus models was unlimited. He helped us select the Lexus model that that most suited our needs. His calm easy presence eliminated the stress that one usually encounters when car shopping. He made buying a car a pleasure. Thank you Jim. More
Starting with Ed. Ladika in sales, Balise Lexus..a class act On our 3rd. RX, and have never been sad about using Balise Lexus. To us, the face of Balise Lexus IS sales rep. Ed Ladika. Like all who have helped us On our 3rd. RX, and have never been sad about using Balise Lexus. To us, the face of Balise Lexus IS sales rep. Ed Ladika. Like all who have helped us thru the years, He IS a class act. Have not had one off note from anyone there. May you all keep up the good work..Tom Ludwiczak..Florence, Ma. More
Greatest Dealer and Staff Around I had been shopping around for a new car for several weeks and was not having any luck finding both the car I wanted and the dealership whom I trusted I had been shopping around for a new car for several weeks and was not having any luck finding both the car I wanted and the dealership whom I trusted. I came to Balise Lexus and dealt with Barbara Spear, she was extraordinarily open about the process and extremely helpful. She helped me find the perfect car and was patient and accommodating and never pushy. She recommended rebates that I was completely unaware of and she and the rest of the staff there were great about getting me into payments that fit my budget. I would recommend this dealership to anyone looking in the area, (I had searched almost every luxury dealer from Brattleboro VT to Keene NH over to Worcester MA and even down to Manchester CT) this was the only dealer that really went over and above. A special thanks to Barbara and Bill for finally providing a pleasurable buying experience! More
Exceeded Expectations I was in the market for a new RX having owned two previously. I live in CT so Balise was not originally on my radar. A colleague from my office reco I was in the market for a new RX having owned two previously. I live in CT so Balise was not originally on my radar. A colleague from my office recommended I give them a shot because of the great experience he had with them. I was glad he did. Not only did I get a super competitive price their Sales Service exceeded all my expectations. Every question was answered in a timely manner. They were friendly, professional and extremely thorough. My comfort and convenience was their only concern. I have purchased several cars over the years and I can honestly say I enjoyed this experience more than any other. You have a customer for life. This is the way buying a car ought to be! More
Outstanding This is my 5th Lexus from Balise. I just picked up my 2017. Love this car, keep coming back again and again. What really keeps me coming back besides This is my 5th Lexus from Balise. I just picked up my 2017. Love this car, keep coming back again and again. What really keeps me coming back besides the car is the customer service. It is outstanding, Ed, Bill and Alesha do a great job from beginning to end. If you want a great experience time after time this is the place....... Jody & John Pitoniak Wilbraham, Ma More
Finally, a Luxury car! I went into Balise Lexus on Thursday afternoon at 3:30 and completed my purchase of a NX200t before 5:00 p.m. Delivery was completed (insurance, regi I went into Balise Lexus on Thursday afternoon at 3:30 and completed my purchase of a NX200t before 5:00 p.m. Delivery was completed (insurance, registration, paperwork) by noon on 12/31! It is a beautiful vehicle with everything I wanted and more. Ed was fantastic! He took the time to listen to me as I explained what features I was looking for, recommended perfect options and choices, then found me the perfect vehicle. He made it all seem so easy.....and he followed up with a call to see how I was doing! Personal touches .... Nice. More
purchase of 2017 car Jim,Alesha and Bill are a great team. They make it very easy and comfortable to buy or lease a car.I have Jim help me with the purchase of a new car. Jim,Alesha and Bill are a great team. They make it very easy and comfortable to buy or lease a car.I have Jim help me with the purchase of a new car. He makes the process very smooth and easy. I have purchased or leased 5 Lexus cars from him. More
New Car Purchase I just got my very first Lexus!! From the moment I walked in the door I was greeted and congratulated from everyone. They have a great team! Thank you I just got my very first Lexus!! From the moment I walked in the door I was greeted and congratulated from everyone. They have a great team! Thank you Isaac Kaluche (salesman), Bill (Business Manager) and especially Aleesha for showing how to use my new car!! lol! More
The best experience This has been the best experience in purchasing a car. The salesman was attentive and went out of his way to get the exact options that was requested. This has been the best experience in purchasing a car. The salesman was attentive and went out of his way to get the exact options that was requested. The final price was lower then any in this area. At Balise Lexus compromise is not in their vocabulary. More