Balise Lexus

This is the third new Lexus RX that I`ve purchased in the last 11 years from Balise.I have been very satisfied with the vehicles,service and quality of these suv`s.Also, please note that I had a different sa last 11 years from Balise.I have been very satisfied with the vehicles,service and quality of these suv`s.Also, please note that I had a different salesperson for each one of my purchases.All of these salespeople have been professional,curteous and a joy to work with.This holds especially true for Jim M who helped me purchase my new 2011 RX.I will definitely buy my next new vehicle from Balise and certainly have no problem recommending them to family and friends. Bob R. More

Excellent experience!! Got the car of my Dreams!! Thanks to Darline and Jim. :-) My initial call to Balise Lexus was on a Thursda and by Monday I was driving away in my Lexus ES 300. It was Exceptional ser to Darline and Jim. :-) My initial call to Balise Lexus was on a Thursda and by Monday I was driving away in my Lexus ES 300. It was Exceptional service because Darline came in on her day off just to make sure I got my car!!! Thanks again!! More

You have to be crazy to buy a CPO Lexus from this dealership. They delivered the car to me without working electric key fobs, the oil had not been changed, the next scheduled service had not been per dealership. They delivered the car to me without working electric key fobs, the oil had not been changed, the next scheduled service had not been performed, the navigation system had not been updated, the fuel tank was not full as it was supposed to be, and I had to purchase my own screws to put the license tag on the car since the ones they gave me didn't fit. To make it worse, I accidentally left my EasyPass in the car I traded. I was told they would mail it back to me with the new batteries for the key fobs (that I had to install myself). More than a week later, I get an email asking me for my address, which is on all of the paperwork for the car, so they can mail my items. Are they kidding? Really? I purchased a CPO Lexus LS430 that was delivered on January 3rd. Buy elsewhere. More

There were delays getting my car due to the weather situation across the country. The dealer was very helpful in keeping me informed and minimizing the impact of the delay. The people there are great situation across the country. The dealer was very helpful in keeping me informed and minimizing the impact of the delay. The people there are great and the new building is super. I was also very staisfied with the pricing and did not have to do a lot of "haggling". More

Roderick was very professional and friendly. My husband and I did not feel at all pressured into buying the car, and although past car buying experiences could be likened to a visit to the dentist, this ex and I did not feel at all pressured into buying the car, and although past car buying experiences could be likened to a visit to the dentist, this experience was very pleasurable. We would definitely return to this dealership and to Roderick for a future car purchase. Hopefully the car lives up to our expectations. By the way I love the snack bar!!! Thanks for the cappucinos!! More

I would definitely recommend this dealer. We were shown the vehicles we asked to see and never felt pressure from the salesperson to buy. It was getting dark when we were there and we said we would come b the vehicles we asked to see and never felt pressure from the salesperson to buy. It was getting dark when we were there and we said we would come back in the morning. The salesman simply said "ok". We were able to shop for a vehicle at our pace. It was a quick and easy process. More

I was extremely satisfied with this dealership. Everything was handled very professionaly from beginning to end. My dear friend owns a lexus he purchased in Latham, and after my expierence at Bal Everything was handled very professionaly from beginning to end. My dear friend owns a lexus he purchased in Latham, and after my expierence at Balise, his next purchase will be at Balise. Thank you very much. Laurie Fitzgerald More

I recently purchased a new car (2011 Lexus IS 250), and I'm loving it. This is the third automobile purchase I have made working with Marc Thompson over the years; my second Lexus. He has always been perso I'm loving it. This is the third automobile purchase I have made working with Marc Thompson over the years; my second Lexus. He has always been personable, caring, and easy to work with. I appreciate knowing he is at Balise Lexus. Marc and I talked for months prior to my purchase. He answered my questions about different models, costs, performance, etc. I felt confident about information he shared. He also gave me literature to read. I enjoy being an informed consumer. Marc never pressured me into buying as some dealers are notorious for doing. He simply waited to accommodate me when I was ready. I look forward to a positive, on-going relationship with Marc Thompson and Balise Lexus. I would recommend this dealership without reservation. I am thankful that God has blessed me to be able to purchase and drive the exact car that I wanted. More

I contacted Balise Lexus researching the purchase of my next Lexus. In my research I came in contact with Tony Erceg who took the time to understand features important to me. He reviewed not only the veh next Lexus. In my research I came in contact with Tony Erceg who took the time to understand features important to me. He reviewed not only the vehicle options but also the facility, services and quality I can expect from Balise Lexus. This was a great experience compared to several other dealerships I have worked with in the past. I expect to purchase my next Lexus shortly and am convinced it will be from Balise Lexus. More

Balise Lexus went the extra mile to make sure I could get the Lexus I wanted. I am thrilled with my RX, and the very helpful staff who made it happen. Even though I was buying a used vehicle, Balise made sur the Lexus I wanted. I am thrilled with my RX, and the very helpful staff who made it happen. Even though I was buying a used vehicle, Balise made sure it was perfect when I drove it off the lot. I have not had any problems with the car, and enjoy driving it every day. More