Back

Balise Lexus

West Springfield, MA

4.9
296 Reviews

1385 Riverdale Street

West Springfield, MA

01089

Directions

By Type

Showing 296 reviews

January 08, 2023

They went above and beyond expectations. A very good experience. very good job can’t wait to buy again . More

by Vincentsnipes13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Liriano , Giovanna Bacchiocchi
January 07, 2023

Thanks Joe… I received great service during my visit yesterday! It’s always a pleasure! More

by Chanleri1993
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe
December 22, 2022

Professional, thorough, detailed, experienced and courteous are the staff. It's helpful that they're able to provide loaners so you don't need to wait. They explain everything in detail and what's r More

by Malachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
December 20, 2022

They always go above and beyond the expected. Service never exceeds the estimate, is done when promised and is always done right the first time. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Renzulli
December 14, 2022

I've had trust issues with dealerships for years with multiple examples. Balise Lexus has renewed my faith. They've been very honest with me. Only recommended what my vehicle actually needed, never lied More

by greglaw0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitriy
November 19, 2022

Wonderful experience start to finish! Shout out to Ed Ladika and Bill Gryszkiewicz for their professionalism and guidance! More

by Dmel677@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Ladika & Bill Gryszkiewicz
November 19, 2022

Always a great service experience. Very well efficient, friendly and helpful with advice and suggestions. More

by Cpepe36
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
November 12, 2022

Excellent service and very helpful and accommodating. Dmitriy was very nice and prompt. I had no difficulties with my service. More

by Chloe.j.tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitriy Gotlib
November 07, 2022

Amazing staff and very professional , didn’t feel pressured and treated with respect. Would recommend to anyone and family. More

by Binhson22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Ladika
November 07, 2022

A welcoming staff and friendly and professional service - beginning to end. A very positive experience. More

by degan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hagen
...
8
...