Balise Lexus

I’ve had a long term relationship with the Balise Lexus service department. My current Lexus, an RX450h, has been under the care of Service Advisor Chris Hagen. Chris makes sure the work is done properly a service department. My current Lexus, an RX450h, has been under the care of Service Advisor Chris Hagen. Chris makes sure the work is done properly and in a timely manner. He is always available to answer questions. Thank you Chris and Team Lexus! More

Balise Lexus on Riverdale Road in West Springfield never disappoints. Their Service Center is exceptional with the best technicians and Outstanding Customer Service. When I need to have my car serviced I on disappoints. Their Service Center is exceptional with the best technicians and Outstanding Customer Service. When I need to have my car serviced I only go to Balise Lexus. More

Balise Lexus treats their customers like family. They will make sure you are completely satisfied before you leave. Best dealer in the area, will not go anywhere else. They will make sure you are completely satisfied before you leave. Best dealer in the area, will not go anywhere else. More

Outstanding service. Kept in the know throughout the entire time while the vehicle was in the service atena Kept in the know throughout the entire time while the vehicle was in the service atena More

Outstanding service. Joe R and team are the Best service yet. Keep up good work! Joe R and team are the Best service yet. Keep up good work! More

Chris is the best! ! Very kind and helpful! I would definitely recommend Balise Lexus for Service!! ! Very kind and helpful! I would definitely recommend Balise Lexus for Service!! More

Seems to always be incredibly consistently great service. Service rep is always great with communication and follow through for my car and my wife’s. This is the reason we have purchased several cars from th Service rep is always great with communication and follow through for my car and my wife’s. This is the reason we have purchased several cars from this dealership More

This is the fourth car that we’ve purchased through Balise Lexus - and it’s exactly where I will return if we need a fifth. Everyone is knowledgeable, professional and an absolute pleasure to work with Balise Lexus - and it’s exactly where I will return if we need a fifth. Everyone is knowledgeable, professional and an absolute pleasure to work with. More

Chris Hagen in service is the nicest guy. Professional, courteous and very thorough in discussing what may or may not need to be done to your vehicle. He’s very knowledgeable and very helpful Professional, courteous and very thorough in discussing what may or may not need to be done to your vehicle. He’s very knowledgeable and very helpful. More

I brought my new 2022 Lexus in for some education regarding the technology JimmyHidalgo was extremely helpful and taught me so much ( a lot to learn). Jimmy is a fine young man and so very pleasan regarding the technology JimmyHidalgo was extremely helpful and taught me so much ( a lot to learn). Jimmy is a fine young man and so very pleasant. As is everyone at Balise I have been dealing with Balise for well over ten years. And I feel that Balise is one of the best dealers around. Thank you. More