Balise Nissan of Warwick

I felt like I was actually treated like a person by Chris at Balise, did not feel pressured, and bought a car at a great price. Though I thought my credit was bad, I learned that it wasn't, and was given a at Balise, did not feel pressured, and bought a car at a great price. Though I thought my credit was bad, I learned that it wasn't, and was given a great rate and affordable payments. Chris went above and beyond, showing me all the cool features in my new Altima, which other dealers did not do. On the day I took delivery of my car he even picked me up and took me to the dealership and to get coffee durring the short wait that my car was being cleaned up. I will reccomend this dealership and Chris to all my friends, and when I need a new car down the road, I'll be back! More

Great experience, the process of buying went really smooth, Chris very profesional, knowledgeable and patient, I would recommend this dealer to a friend, we will buy our next car from Balise and Chris. smooth, Chris very profesional, knowledgeable and patient, I would recommend this dealer to a friend, we will buy our next car from Balise and Chris. More

Overall our experience at Balise was great. We came in looking for a used Murano and Chris helped up to realize a Pathfinder better suited our needs. He was knowledgeable and kept the ball rolling without looking for a used Murano and Chris helped up to realize a Pathfinder better suited our needs. He was knowledgeable and kept the ball rolling without being pushy. We were dealing with our insurance company on one side (this was a replacement for a totaled car) and Chris was patient and understanding through the whole process. We WILL be buying out next car from Balise and Chris. More

Balise Nissan in Warwick Rhode island is not a friend, do not be fooled !!!! Upon walking in the door we were treated with the upmost respect and were waited on attentively. We sat down and explained our bad not be fooled !!!! Upon walking in the door we were treated with the upmost respect and were waited on attentively. We sat down and explained our bad credit situation to the salesman, who was very sympathetic and understanding . The salesman began to show us cars that would fit our budget and make sense with the loan company if we end up being approved. We picked a car, filled out some paperwork, discussed possible payment prices .... All The usual workings of a dealership. Waiting for a response we headed home thinking we were at the mercy of a banks approval. The Next day we get a call saying we are approved but for a car with less miles and a little more money , which was not a problem for us , the only thing left to do was come pick our car up and put down our agreed fifteen hundred dollars. Exciting ? Temporarily ! For 3 weeks the vehicle was in our possession until one night we receive a phone call from the floor manager Saying our deal was terminated , the car needed to be dropped off at the dealership that night and nothing was left to be said . He did not help us find a new car , replace the old vehicle or even offer to refund my $1500 in a timely fashion. Instead 5 days have gone by , my phone calls are being ignored by employees , I'm being given excuses as to why my money cannot be reached and basically beinghung up on. A far cry from how we were treated in the beginning where everyone was our best friend , and everyone sympathized with my situation .LONG STORY LONGER , do not do business with these people !!! More

Carvol was fantastic!! Totally knowledgable about the Rogue I bought, answered all my questions, and most importantly made me feel like I was top priority! I'm telling everyone in MA that Balise Nissan i Rogue I bought, answered all my questions, and most importantly made me feel like I was top priority! I'm telling everyone in MA that Balise Nissan is the place to go! Super friendly folks in EVERY department! More

I felt so comfortable from the moment I got there. The service was awesome. Richard was one if not the best salesman I have ever met. Not only did I feel comfortable but i trusted him something which has service was awesome. Richard was one if not the best salesman I have ever met. Not only did I feel comfortable but i trusted him something which has not been so easy since I started looking. Diane made the entire paperwork process so easy and Kaitlyn was not only sweet on the phone but very understanding with my crazy work schedule. I am very happy with my Honda Accord and will also be back to have my car serviced there. Many thanks to everyone at Balise:) More

We were very satisfied with the salesman that we purchased you new Rogue from. We felt we received a very good deal compared to another Nissan dealer we visited earlier. purchased you new Rogue from. We felt we received a very good deal compared to another Nissan dealer we visited earlier. More

I have brought about five cars at this dealership I have I have brought about five cars at this dealership I have received the best prices and the staff are very helpful. They gave me the best deal on the t I have brought about five cars at this dealership I have received the best prices and the staff are very helpful. They gave me the best deal on the truck that I purschased. For any future purshases I will be going back to Balise. More

12/27/2011 Emailed Balise Nissan of Warrwick,RI. for a 12/27/2011 Emailed Balise Nissan of Warrwick,RI. for a new Maxima. Talked to Chris Jutras, He said he would give me the same price as a dealer in MA 12/27/2011 Emailed Balise Nissan of Warrwick,RI. for a new Maxima. Talked to Chris Jutras, He said he would give me the same price as a dealer in MA, when I arrived, I reconfirmed the price, he said yes. After 1 1/2 hrs of waiting, filling out papers and credit application, They said they couldn't honor the price, they wanted $1,300 more out of pocket. It was apples for apples with the dealer in MA. They wasted my day. This has never happened to me in 35 years of buying new cars every 2-3 years. Salesmen talk about dealerships that give you one price on the phone, then change it at the end,I think Balise Nissan of Warwick is one of those dealerships, but I'am giving them one more chance, I emailed Mike Balise and received a response: Quote: "Thank you so much for taking the time to let us know of your concerns. We really appreciate that you gave us the chance to resolve this issue. Balise strives to deliver superior customer service and it seems as though we have failed to do this. We are looking into this situation and we will contact you as soon as we have some more information. Again, thank you for giving us the opportunity to make things right and to provide you with the level of customer service that you expect. Regards, Tara Bocchino Customer Retention Specialist I will do a follow up on the results, sometimes the company can be good, It just has bad management. I really beleive my sales person Chris Jutras was honest with the original price quote, but his manager betrayed him. 12/31/2011 General Manager (Stephen) Of the Warwick store called and said he would check into the situation, and get back to me later in the day or Monday. 01/02/2012 Stephen kept his word and called Monday @ 5:14 pm. He stated it is not their intention to mislead people, but he couldn't sell the car for what the other dealer was selling it for, they would be loosing money. He asked if I was near a computer and I said yes, then I told him which dealer was selling the same car (but different color) for $2,000 cheaper. He saw the price on line, but still would not sell the car for that price, but offered to sell the car to me at a higher price if I was interested. I asked Stephen if he saw the orginal Email that I sent Chris Jutris with all the prices and payments, He said yes. He responded by, leave more of a down payment, and we can get you to the monthly price you want to pay, or pick out a maxima with less extras. Bailse preys on people who don't know any better. The most upsetting part was the car salesman mislead me to get me down to the dealership. What a waste of time!!! You decide if you want to deal with this type of company! More

My parents and I bought a new car a week ago and throughout the entire process Carvol Coleman's expertise and friendliness made the whole process very easy. He made himself available at any time thr throughout the entire process Carvol Coleman's expertise and friendliness made the whole process very easy. He made himself available at any time through the cell phone and email for any questions or concerns that I had. I would recommended Carvol any day and to anyone. He really took the time to explain and answer all of our questions and we didn't feel pressured at any time throughout the process. His efficiency and professionalism were tremendous. More