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Balise Nissan of West Springfield
West Springfield, MA
83 Reviews
You’ll notice the all-new Balise Nissan looks a bit different than the Nissan dealerships you may be used to seeing around the area. The reason why is that Balise Nissan is one of the first dealership’s in the country to tote the new Nissan NREDI (Nissan Retail Environment Design) 2.0 initiative. We’re the first dealer in the northeast region to construct a dealership using the new design.
The new dealership features a variety of amazing offerings meant to enhance the retail experience as well as overall customer experience. The entranceway includes a featured vehicle car pad and plenty of room for display vehicles. The store also features a spacious shared sales and service lounge with the to-be-expected complimentary hot beverages, television and internet access.
The store also features design center and a Nissan Personalization Studio created for customers to take control of their buying experience and to discover the perfect vehicle for them right inside our dealership.
For those with busy work and family lives, our new dealership features a private children’s area as well as a quiet lounge for those needing to get work done.
Come in and see for yourself-we look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 83 reviews
October 27, 2026
Very nice. Her knowledge of nissans shows in her attitude. She also has good customer service support. I would recommend family and friends. Her knowledge of nissans shows in her attitude. She also has good customer service support. I would recommend family and friends. More
by garystill58
Employees Worked With
October 20, 2026
Maddie was great! She was super helpful alongside the managers. I will be definitely returning for any of my car needs. Super friendly customer service. She was super helpful alongside the managers. I will be definitely returning for any of my car needs. Super friendly customer service. More
by Jorge Gonzalez
Employees Worked With
September 10, 2026
Great staff to work with. From Maddie to the top with Mark. They made my experience buying my 1st brand new car. From Maddie to the top with Mark. They made my experience buying my 1st brand new car. More
by Kwhitey525
August 30, 2026
Everyone is very polite and professional. Alex was very helpful. I got a good finacing rate and a great deal on the vehicle. Alex was very helpful. I got a good finacing rate and a great deal on the vehicle. More
by CGOTTARDI
August 14, 2026
The dealership was clean. Thanks to Maddie for being kind and patient and not pushy. She knew all about the car I bought. Very knowledgeable about the entire experience. Thanks to Maddie for being kind and patient and not pushy. She knew all about the car I bought. Very knowledgeable about the entire experience. More
by Hollysrefinedbeauty
Employees Worked With
July 31, 2026
Maddie is hands down the best sales person. Far from pushy, is extremely knowledgeable, and awesome sense of humor. Highly recommend her. Far from pushy, is extremely knowledgeable, and awesome sense of humor. Highly recommend her. More
by Kallen0416
Employees Worked With
July 31, 2026
Had a wonderful experience with Balise Nissan of West Springfield. My salesman HAIDER was very kind and helpful. Never felt pressured. Would buy again from them again. Springfield. My salesman HAIDER was very kind and helpful. Never felt pressured. Would buy again from them again. More
by nickweidhaas
Employees Worked With
Jeff - Sales Manager , Haider Ilahi
July 20, 2026
Aleysha was kind and patient with me. She was a pleasure to work with. She was knowledgeable and kind. She was a pleasure to work with. She was knowledgeable and kind. More
by awcollinsjr
Employees Worked With
June 13, 2026
They truly care about the customer needs. No pressure sales as well. Make car buying process as easy as possible No pressure sales as well. Make car buying process as easy as possible More
by michaelwilke827
June 13, 2026
Maddie was a pleasure to work with, even when I wasn't. Would highly recommend her and the management of Balise Nissan Would highly recommend her and the management of Balise Nissan More
by Kamryn02
Employees Worked With
