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Balise Subaru of Hadley

Hadley, MA

4.8
3,387 Reviews

315 Russell St

Hadley, MA

01035

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3,387 Reviews of Balise Subaru of Hadley

April 23, 2022

Very good team of professionals. Honest, polite, respectful. Loved the driver that shuttled me back and forth. So nice!!! More

by missydevlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 25, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

April 21, 2022

Service people kept me up to date as to how things were progressing over the course of the hour I was there. More

by mlorantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton
Apr 22, 2022 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Joe Clark General Manager

April 21, 2022

I drive 35 minutes out of my way just to go to this dealer. Take very good care of me and always are very friendly and helpful. Would recommend to everyone. More

by M.SLIWA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 22, 2022 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

April 20, 2022

Everyone we worked with was friendly , courteous, informative. The classroom was big , clean and bright. More

by LOUISE42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dubay-Martin
Apr 21, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, Louise, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

Apr 21, 2022 -

LOUISE42 responded

Joe Clark I had to laugh when I read my review Showroom became classroom. That’s fine as I did learn a lot about my new Forester.

April 20, 2022

Great service and excellent staff. They were very helpful and had a loaner car available for my use while my car was being repaired More

by RKLANE53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Axdon
Apr 21, 2022 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

April 20, 2022

I have been going to Steve Lewis Subaru since 2008, and they have always been great. They have never tried to sell me on any repairs or upgrades that I didn't need. More

by KHOLBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 21, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 20, 2022

Steve Lewis employees are, across the board, knowledgeable, personable and respectful. They are attentive and helpful without being overbearing. More

by JENKORZA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Walczak, Aaron Chick
Apr 21, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 20, 2022

I hate going to a garage but I love Steve Lewis Subaru and the expert staff. Just recommended you to another potential customer. THANK YOU !!!! More

by LESBOUDREAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 21, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

April 19, 2022

Steve Lewis always provides excellent and professional service. I appreciate having them on my team. More

by whitecl
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 19, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

April 19, 2022

Bill was 489. 80 for a 30,000 mile service appt. We told the service dept, that we only had 25,000 miles on the car and did not want the 30,000 mile service. Some More

by WGLENDON
Recommend Dealer
No
Employees Worked With
People were nice and helpful.
Apr 29, 2022 -

Balise Subaru of Hadley responded

Thank you for reaching out to us with your contact information. A representative from our dealership will be in touch with you soon. Again, our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to see if we can turn this situation around for you. Joe Clark General Manager

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