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Balise Subaru of Hadley

Hadley, MA

4.8
3,387 Reviews
Call Dealership (413) 584-5355
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315 Russell St

Hadley, MA

01035

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3,387 Reviews of Balise Subaru of Hadley

April 18, 2022

Worked great to get my payments down to ware I could get the car. Thanks. More

by bruschi59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Tyler Griswold, Roger Dugas
Report | Print
Apr 19, 2022 -

Balise Subaru of Hadley responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

Apr 19, 2022 -

bruschi59 responded

My email is bruschi59@yahoo.com

April 18, 2022

I waited an extremely long time for what I was told was immediately identified as a minor settings error. More

by rhbyfl
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Apr 29, 2022 -

Balise Subaru of Hadley responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Clark General Manager

April 18, 2022

I was happy Jesse made sure I did not have to pay for my cracked catalytic converter. More

by PROCHE37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Apr 18, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 18, 2022

I appreciate a service department that gives me an appointment and completes the work as they advertised. They are friendly, professional and look out for my best interest. I have all of my service wo More

by WALTERDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen, Ryan Spahl
Report | Print
Apr 19, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

April 18, 2022

Quick service, friendly staff, great accommodations when service will take a longer period of time. More

by sarahmasscara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Apr 18, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

April 18, 2022

Great service. Very quickly. All reps were very friendly and overall the experience was great. More

by randallstewart14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, David Hanks, Michael Teixeira, Benny Cruz, Terra Hondrogen, Ryan Spahl, Jack Walczak, Jason Bastia
Report | Print
Apr 18, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

April 17, 2022

The service team at this dealership always looks out for our best interest when working on our car. More

by brianshfd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Terra Hondrogen
Report | Print
Apr 18, 2022 -

Balise Subaru of Hadley responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

April 15, 2022

Jesse was clear about the problem the service department found and his explanation was helpful in terms of my making the decision to go ahead with the repair. He was completely professional throughout our More

by BLIEBER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Szewzik
Report | Print
Apr 18, 2022 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad Jesse was able to help, and we hope to see you again! Joe Clark General Manager

April 14, 2022

Good as usual. Nice waiting room. Friendly people. Happy with our 3 Subaru cars. No worries More

by STONYHILL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Apr 15, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

April 13, 2022

this was the second subaru from this dealership within the last 5 years. based on the first positive experience, it was easy to continue with the same dealership More

by CYAG
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold, Terra Hondrogen
Report | Print
Apr 15, 2022 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

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