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Balise Subaru of Hadley

Hadley, MA

4.8
3,384 Reviews

315 Russell St

Hadley, MA

01035

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3,384 Reviews of Balise Subaru of Hadley

April 18, 2022

I was happy Jesse made sure I did not have to pay for my cracked catalytic converter. More

by PROCHE37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 18, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 18, 2022

Quick service, friendly staff, great accommodations when service will take a longer period of time. More

by sarahmasscara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 18, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

April 18, 2022

Great service. Very quickly. All reps were very friendly and overall the experience was great. More

by randallstewart14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, David Hanks, Michael Teixeira, Benny Cruz, Terra Hondrogen, Ryan Spahl, Jack Walczak, Jason Bastia
Apr 18, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

April 17, 2022

The service team at this dealership always looks out for our best interest when working on our car. More

by brianshfd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Terra Hondrogen
Apr 18, 2022 -

Balise Subaru of Hadley responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

April 15, 2022

Jesse was clear about the problem the service department found and his explanation was helpful in terms of my making the decision to go ahead with the repair. He was completely professional throughout our More

by BLIEBER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Szewzik
Apr 18, 2022 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad Jesse was able to help, and we hope to see you again! Joe Clark General Manager

April 14, 2022

Good as usual. Nice waiting room. Friendly people. Happy with our 3 Subaru cars. No worries More

by STONYHILL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 15, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

April 13, 2022

this was the second subaru from this dealership within the last 5 years. based on the first positive experience, it was easy to continue with the same dealership More

by CYAG
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold, Terra Hondrogen
Apr 15, 2022 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

April 12, 2022

The service was great. I didn't wait long for an oil change/tire rotation. I thought it was pricey but in order to keep the warrantee you have to get it serviced there so t More

by Kristi
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 12, 2022 -

Balise Subaru of Hadley responded

Kristi, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

April 12, 2022

explained everything i needed to know. every thing just went so smoothly and the person i worked with was excellent! More

by aekern60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spahl, Dina Paras
Apr 12, 2022 -

Balise Subaru of Hadley responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. Dana and Ryan appreciate your business and hope to see you again soon! Joe Clark General Manager

April 11, 2022

I have owned 3 new Subaru cars. By far this is the best dealership around! Customer service is outstanding and they are willing to work with you. Rich Grono was a true profession More

by candaceparker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grono
Apr 11, 2022 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Candace, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

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