Balise Toyota of Warwick

I came in to lease a new rav4 and trade in my camry. I was met by a young salesman Chris Daniels he was the best! Made the whole process simple no games at all Chris asked a few simple questions picked a was met by a young salesman Chris Daniels he was the best! Made the whole process simple no games at all Chris asked a few simple questions picked a car that fit my requirements, went over the car with me, and i feel in love!! less then 2 hours later i drove away in my new rav4! i would recomend balise to everyone thanks again chris! More

The salesman, Rob, was extremely helpful in the car purchasing process. I had a specific set of criteria that I was looking for in a car and he helped me home in on the exact vehicle that I was looking purchasing process. I had a specific set of criteria that I was looking for in a car and he helped me home in on the exact vehicle that I was looking for. During the entire process, I did not feel rushed or hurried to buy a car. This guy really has a great "no pressure" philosophy and I would recommend him again to someone else looking to shop Toyota. More

I'm the type of person who does his homework, and have been doing research for 8 months on a new Tundra. I've had a solid month of serious dealing with "other" out of state Toyota dealers...I have been fr been doing research for 8 months on a new Tundra. I've had a solid month of serious dealing with "other" out of state Toyota dealers...I have been frustrated, beat up, and insulted. When I walked into Balise, I was treated with respect the second I walked through the door. My salesman was Kenny Banks and he was phenomenal, he made my buying experience hassle free, stress free, and uncomplicated! I was upfront and honest with Kenny, I told him what I wanted, how much I was willing to pay for it, and what I was willing to accept for for my trade. Well let me tell you, I had the most unbelievably pleasant experience! Kenny delivered EXACTLY what I wanted! Kenny and the Balise sales team "made the numbers work", in addition, sold me a few extra options for their cost. My vehicle was located and delivered from an out of state dealer in less than 48 hours. When I received a call from Kenny telling me my truck was at Balise I couldn't hang up the phone fast enough and raced down. I walked in the showroom and there it was...my 2011 Toyota Tundra CrewMax Rock Warrior!!!! Words could not describe how beautiful the truck was. It was far greater than my expectations! The truck was detailed inside and out prior to delivery. Kenny Banks is a honest hard working guy who is there to work for the customer, to get you exactly what you are looking for. When I arrived, Kenny said, "let's take her for a ride." So Kenny, my father, and I hopped in my new truck. We drove to the gas station where Balise filled up the tank on the house. Kenny explained in detail that when he sells a vehicle, the personal experience with the customer is the most important facet of the sale, and that it's a tradition of his to drive with every one of his customers to fill their tank up for the very first time. I had a phenomenal experience with Balise Toyota of Warwick! I have recommended this dealer to EVERYONE interested in buying a new Toyota. My experience was fantastic from sales, to financing, to delivery! I will say, the other "MA monster Toyota dealerships" your rein is OVER! Save yourself a trip to MA people, and go to Balise! Thanks Balise! I know that I've thanked you a thousand times Kenny, but thanks again! Gerard Bogossian More

This was my second experience with Balise Toyota. The first was three years ago leasing a 2009 Camry. Being very pleased with the vehicle and my overall experience at Balise, I knew I would return. Whe first was three years ago leasing a 2009 Camry. Being very pleased with the vehicle and my overall experience at Balise, I knew I would return. When I returned last month, many things had changed; a beautiful state-of-the-art showroom and service facility, as well as a new (to me) sales specialist, Bob Cipriano. I was referred to Bob by someone who told me he was the "top guy". Top guy was an understatement; he is a true professional. Bob was nothing less than courteous, confident, competent and accomodating. His follow through was exceptional, and at every turn he made me feel like he was working his hardest to make me completely satisfied. He is an asset to Balise Toyota and I would without hesitation refer my friends and family to Balise because of his kind attention. Once again, I am very happy to be driving a brand new Camry! Thanks Bob!! More

I have been to this dealership a couple of times with my friend prior to my own purchase of a new car there today. The staff was always friendly and attentive during each one of our visits. I also like the friend prior to my own purchase of a new car there today. The staff was always friendly and attentive during each one of our visits. I also like the atmosphere of the showroom and the "office" area. We have been shopping for cars and stopped by about a dozen dealerships in the New England area...Bob Cipriano is by far the most easy-going and honest salesperson that we've met. Bob is very professional and not pushy at all. He listens and understands our needs, concerns and expectations as buyers...and tries all he can to accommodate to these needs, concerns and expectations. We can feel his sincerity in wanting our business and his efforts in working with us in order to achieve that goal. Between me and my friend, we have purchased 3 cars with Bob at Balise the past 4 months. The whole car buying experience was pleasant...we are happy with the price, the service and the staff. Jason, the finance manager and David, the delivery specialist were both very thorough and helpful as well. We will definitely return for our future car-buying needs and surely recommend Bob and Balise Toyota to our family and friends. More

Horrible service, my car needed fuel sensors and rear manifold, they told me everything was in and would be done in a day or two, well to make a long story short I picked up my car a week and a half late manifold, they told me everything was in and would be done in a day or two, well to make a long story short I picked up my car a week and a half later. When I picked my car up it had a two foot mark down my hood, I went back in and talked to Steve the service manager ti let him no, he told me there is nothing he can do for me it didnt happen here so you have to leave and had me leave the building, and made a employee remove my car from the garage. So went back in to talk to the general manager Bill, showed him what had happen, he sent me to there auto body shop where I talked to Brian, he looked at and said no doubt about it something like brake fluid or antifreeze spilt on it and ate the paint right off and it was freshly done. I told Brian that when I went to grab something out of my car later on the day I dropped the car off it was stored under another car that was on a lift. SO IF YOU DECIDE TO GET YOUR CAR WORKED ON DON'T GO TO BALISE TOYOTA ON POST RD. IF YOU DO MAKE SURE YOU DO A WALK AROUND THE CAR WHEN YOUR THERE SO YOU DON'T RUN IN TO THIS PROBLEM. For the service manager Steve to talk and act that way to a paying customer is Sooo unprofessional I paid 900 dollars to fix my car and this is how I was taking care of by Balise Toyota. BOYCOTT THIS PLACE TEACH PEOPLE A LESSON ON HOW MUCH THEY NEED CUSTOMERS. More

I highly recommend Balise Toyota to anyone looking for a I highly recommend Balise Toyota to anyone looking for a new car. They are extremely helpful, attentive, and make everything possible for the happine I highly recommend Balise Toyota to anyone looking for a new car. They are extremely helpful, attentive, and make everything possible for the happiness and satisfaction of their customers. I had a great experience with the Store manager, sorry I do not recall his name but any problems I had he always got back to me in a timely manner and handled them professionally. And, David Duarte the salesman was awesome at showing me the cars that fit my style and budget. He was also extremely helpful getting the car ready to my standards, so that when I drove off I drove off with a BIG SMILE on my face! Thanks Balise and a big thanks to Dave Duarte!! Sincerely, Crystal Seaver More

My overall experience with Robert was great. He was friendly, honest and professional. Robert was thorough with explaining everything and there to answer questions/problem solve with a positive attitu friendly, honest and professional. Robert was thorough with explaining everything and there to answer questions/problem solve with a positive attitude regardless if the question/problem did not concern his responsibility with the company. I have already recommended a few people to visit Balise Toyota and shared my positive experience with them. Thank you Toyota. More

I could not have asked for anything better. The whole dealership was helpful and kind. This is the way every dealership should be, I traveled over 500Mi. to Balise and would do it again. Kenny is a great dealership was helpful and kind. This is the way every dealership should be, I traveled over 500Mi. to Balise and would do it again. Kenny is a great sales person and didnot give me the runaround, he was honest and straight from the get go. Words can not say enough thanks to Kenny,Pete,Dave,Jack and everyone at Balise. More

We never felt like we were getting the run-around whenever we communicated with Balise folks. They always seemed genuinely interested in us, what we wanted, and how to get it for us. The finance team whenever we communicated with Balise folks. They always seemed genuinely interested in us, what we wanted, and how to get it for us. The finance team did a great job providing us with options and detailing what the best deal FOR US would be. You don't get that to often in business. Kenny was a pleasure to work with, so friendly and open. He answered all of our questions. Bill the GM took additional time to answer some questions for us while we were waiting for the vehicle walk-through. He even went so far as to add a personal touch, indicating that he was very familiar with the area where we live and even offered to make a call to a pizza place to help get our daughter a job. No matter who we dealt with at Balise, we always felt like we were in good hands. Exceptional experience. More