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Balise Toyota of Warwick

Warwick, RI

3.7
1,176 Reviews

1400 Post Rd

Warwick, RI

02888

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Showing 1,176 reviews

April 13, 2023

Muy bueno excelente trabajo y es muy amable y me siento felis que me atendió el More

by Gerardomeletz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mejia
Apr 14, 2023 -

Balise Toyota of Warwick responded

Thank you very much for the 5-Star Review!

March 17, 2023

wasted the last 3 days of my car search with false promises and waiting around More

by Duchess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Farouk Hassan, ALI MOHAMED
Mar 17, 2023 -

Duchess responded

Manipulated into believe I would be approved on 3 different vehicles. Waited around for hours until leaving asking for a call when the approval came back and nobody ever called. Only called to try and get me back into the showroom. Promised guaranteed financing but only on a brand new car. 18% interest on a used vehicle for 25k. Salesmen are inexperienced and only looking to make a sale. Don’t listen to anything you say, they talk over you and try ti push you into something you don’t even like. Literally wasted my entire week thinking I’d be leaving with a car today and was completely blown off regarding approval. Only told to come back in and talk with financing. Wont finance me on a used vehicle but won’t get me a lower payment than $800 per month on a new vehicle.

March 07, 2023

The worse place ever. The service is sucks! Very rude non-caring group of people. Don’t ever buy a car from this place sold me a lemon they supposedly fixed a ac drain cl More

by dragon111151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean , Patrick Rucker, Dave Ricci
Mar 09, 2023 -

Balise Toyota of Warwick responded

We are very disappointed to hear about your recent experience. At your convenience, please feel free to reach out to our Customer Relations Manager, Kathy McCarthy to discuss further. 401.780.3023. We look forward to speaking with you soon.

Mar 09, 2023 -

dragon111151 responded

I did. I called several times and she never called back. I AM DONE WITH BALISE!! Just a bunch of lies.

Mar 09, 2023 -

Balise Toyota of Warwick responded

Please provide your real name and we will have a member of our management team contact you directly. Ms. McCarthy has been out of the office for several weeks and just returned on Thursday, 03/09/23. We would like the opportunity to discuss further.

Mar 10, 2023 -

dragon111151 responded

What can you do for me now absolutely nothing just talk to me. No one at your place wanted to talk to me before your talk is not going to rectify the problem. You are not paying 8000 dollars to fix the problem that you guys did. I and my child were deathly sick from that car being filled with mold. Clogged/leak was not obviously fixed to have the car leak again 3 months later I have nothing else to say to you guys! I will just let everyone know not to come to Balise! I have put several complaints. Even the Bbb. Next is the attorney general!!.

January 28, 2023

Very bad experience with service department they lie when u want to buy the oil change warranty they will tell you 5 oil change but later on u find out it’s 5 visit so they change ur oil for two time just no More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy McCarthy
November 26, 2022

the dealership is intentionally is looking to get me stuck in the worst cars/deal More

by Manofgod132
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jide Alarapon, Fred Peniche, Patrick Rucker, Farouk Hassan, Dave Ricci
Nov 28, 2022 -

Balise Toyota of Warwick responded

We are disappointed to hear about your recent experience. We would like the opportunity to discuss in more detail. At your convenience, please contact our Customer Relations Manager, Kathy McCarthy, 401.780.3023. We look forward to speaking with you soon.

October 03, 2022

Jeremy was terrific to work With! He took his time and was very professional. He worked hard to get me in the car I love! I would recommend him to anyone! Cannot thank him enough! More

by Aizzi1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy , Farouk Hassan
Oct 04, 2022 -

Balise Toyota of Warwick responded

Thank you very much for the 5-Star Recommendation! We appreciate your business and hope to see you again soon!

September 09, 2022

This is the dealership from whom we purchased our Sienna. Unfortunately, we have to have it towed to a dealer in another state. They had it for days and didn't fix it. We had it towed back to Balise and they More

by eagle_whiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Brawn
Sep 12, 2022 -

Balise Toyota of Warwick responded

Thank you Johnny. We appreciate the wonderful review and truly appreciate your loyalty. We hope to see you again soon! Take Care.

July 09, 2022

I had an amazing experience at Balise Toyota. I recently was involved in a car accident where my car was totaled. I have been stressed for a few weeks looking to purchase a car perfect for me. I More

by Savannah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Natale
Jul 11, 2022 -

Balise Toyota of Warwick responded

Savannah, thank you very much for this wonderful review. We appreciate your business and are so happy to hear that you had such a wonderful experience with our staff! Enjoy your new Vehicle!!

May 16, 2022

I went to this dealership to trade in my old card. Great people working here and good deals More

by Jose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Natale
May 17, 2022 -

Balise Toyota of Warwick responded

Thank you for the 5-Star recommendation Jose! Enjoy your new vehicle!

May 11, 2022

My experience at Toyota of Warwick is always great they take good care of me here I will not go anywhere else but here More

by Lilsandra75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla fontaine
May 27, 2022 -

Balise Toyota of Warwick responded

Thank you very much for the wonderful review. We appreciate your business and hope to see you again soon! Enjoy your new vehicle.