
Balise Toyota of Warwick
Warwick, RI
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my husband and I were a little bit worried going into a car dealership. Both of us had previous bad experiences, and the thought of going in and getting pushed around made us pretty nervous. However, the t car dealership. Both of us had previous bad experiences, and the thought of going in and getting pushed around made us pretty nervous. However, the team at Toyota made us feel very comfortable, were very pleasant the entire time, and didn’t let us leave until we had found a vehicle that we wanted at a price that we also wanted. They were very understanding and worked with us very patiently throughout the whole process. I highly recommend Arondae for his great attitude! He’s a star at the company. More
Excellent service from everyone involved starting with Patty in service who’s always top notch to Mike who recently sold me my 2019 Tacoma. Patty in service who’s always top notch to Mike who recently sold me my 2019 Tacoma. More
I am very disappointed in this dealership from start to finish. I found a car that was posted on their website with a price, called multiple times and was told I could see /drive the car. I get to the deal finish. I found a car that was posted on their website with a price, called multiple times and was told I could see /drive the car. I get to the dealership(1 hour from my home) and the salesperson says "it has not been checked out by maintenance so he is not sure if they can sell it". Finally I get in touch with the used car manager who allowed us to see it. I expressed my interest in the car if it was decided it was able to be sold and not sent to auction. He assured us I would be the first in line for the vehicle. The next day after the car was evaluated by mechanic it was listed for a higher price online and we were notified it was for sale. We were not told to put a deposit down or anything to hold the vehicle. Called the used car manager with no return call. I drive again all the way to Warwick (an hour from our home) after work thinking I am going to be able to test drive and make an offer as was stated on the previous day and when I get there friend of someone who works at the dealership was test driving and sitting at the desk to complete paperwork with no communication to me. I was not given any option to purchase..They wasted my time 2 days in a row. I will not recommend or consider looking at another car at this dealership..The communication and professionalism was horrible. More
The worse place ever. The service is sucks! Very rude non-caring group of people. Don’t ever buy a car from this place sold me a lemon they supposedly fixed a ac drain cl The service is sucks! Very rude non-caring group of people. Don’t ever buy a car from this place sold me a lemon they supposedly fixed a ac drain clog that was leaking water into my car soaking my carpets only to have it do the same thing to me again 3 months later. The carpets were full of mold from this and they wanted to charge me 8000 to fix it. Made my child and myself deadly sick!! Don’t ever go to this place. Mangers no where to be found. Never answer my calls kept passing the buck. Hundreds of people have said the same. This place is absolute the worse place ever. You wait 2 hours for an oil change say they are going to come out and let you know they are done never did said they called but they didn’t because no message on my phone. Constant lies! All they want is your money and they don’t do the job! So if there was a leak that they say they fixed why is it leaking 4 months later. Why didn’t they clean and dry my carpets in the first place they put something in my line so mold wouldn’t grow there. Knowing my carpets were wet why didn’t they take care of that. I WARN ALL OF YOU. SERVICE SUCKS!!!!! More
Very bad experience with service department they lie when u want to buy the oil change warranty they will tell you 5 oil change but later on u find out it’s 5 visit so they change ur oil for two time just no u want to buy the oil change warranty they will tell you 5 oil change but later on u find out it’s 5 visit so they change ur oil for two time just not 5 and when u talk to Kathy she is customer service manager she doesn’t help at all she will say I call you back and she will never dose they don’t respect customer time and after all you go to deferent dealership to find out the price chipper I don’t recommend this dealer for anyone and if u have to go call couple dealer and see the price don’t trust them it’s just nightmare experience More
Jeremy was terrific to work With! He took his time and was very professional. He worked hard to get me in the car I love! I would recommend him to anyone! Cannot thank him enough! He took his time and was very professional. He worked hard to get me in the car I love! I would recommend him to anyone! Cannot thank him enough! More