
Balise Toyota of Warwick
Warwick, RI
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Professional,Patient,Helpful.Best car purchase experience ! First of all the review reflects our purchase on a used Toyota RAV on July 18,2016. However, I purchased a brand new Avalon a year ago from Patrick,wh First of all the review reflects our purchase on a used Toyota RAV on July 18,2016. However, I purchased a brand new Avalon a year ago from Patrick,which was such a pleasant experience, my husband I chose to do business this year with Pateick as my husband wanted to buy his first SUV. Patrick is ver pleasant, personal,eager to lease. He did everything he could to make sure we got what we wanted. We love the fact that all the people we have dealt with are not pushy r aggressive . We bought both cars,because we loved dealing with Patrick. I also want to add that Rene and Fred were very helpful as well and we have been extremely pleased with all aspects of Balise Toyota. More
Rich Morra and Belise... what a combination!! Had to buy a car for my 23 year old daughter. Told Rich what I was willing to spend... the kind of mileage I was looking for... and some suggestions Had to buy a car for my 23 year old daughter. Told Rich what I was willing to spend... the kind of mileage I was looking for... and some suggestions for make/model of car. Voila!!! He is the friendliest of sales people I've ever dealt with. He showed us the right car... for the right price and what I always hated (buying a car has always been stressful) was completed stress free! I mean seriously. I'm honestly amazed and recommend that Rich is the guy to see and Belise Toyota in Warwick the place to go. More
Fabulous Car Buying Trip. I am from Attleboro. Mass., I went down to Balise Toyota in Warwick RI. I just had a wonderful experience buying a car from Sonny (sales guy). He was I am from Attleboro. Mass., I went down to Balise Toyota in Warwick RI. I just had a wonderful experience buying a car from Sonny (sales guy). He was very helpful and also very supportive. I love my corolla. Keep it Up! I will recommend him to my family and friends. Good Job Sonny. More
DO NOT GO HERE! I came to test drive a car. I made an appointment and when I came, on time, they seemed surprised I was there. The woman at the front desk didn't even I came to test drive a car. I made an appointment and when I came, on time, they seemed surprised I was there. The woman at the front desk didn't even ask my name. The salesman (Anthony) was very nice and took me on a test drive. He asked if he could have my keys to value my car. I said sure, as I planned to trade it in. After the test drive, he did give me the carfax (which the last dealer didn't do). Then came back with an offer. I said I wasn't going to buy today as I needed to get to work, but thanks for the time. I asked for my keys back. He leaves the desk and comes back with a different offer, and no keys. Long story short: I asked for my keys 3 times and just kept getting more pressure and NO keys. Finally the manager (Sean Willard) came over. He was so pushy and condescending and rude. I have never been so insulted in my life. They essentially held me hostage by not giving me my keys so they could keep pressuring me to buy. He kept saying, "well, I thought you came here to buy a car". I did, but after the way I have been treated I will NEVER buy from you. DO NOT EVER GO HERE! More
Outstanding Customer Service When we decided to purchase a new Toyota Tacoma, we went to the closest dealer. We were appalled by the overly aggressive salesman. When he brought When we decided to purchase a new Toyota Tacoma, we went to the closest dealer. We were appalled by the overly aggressive salesman. When he brought over the sales manager, I was amazed on how arrogant he was. When we asked for more consideration of our trade-in, he simply walked off, never saying anything other than: "if you want to buy this truck, call me in the morning." He then walked away chewing on a wad of gum. Oh well! We really liked our existing Toyota Tacoma so we went to Balise Toyota in Warwick. We were pleasantly greeted then introduced to Syed Shah. What a fine person. He carefully and clearly explained the advantages of leasing versus purchasing. He spoke about the return value on Tacomas. He then showed us a truck that he felt would meet our needs, which, incidentally, was the one we leased. He gave us every impression that his total focus was making sure we were happy with whatever decision we made. A fine, fine gentleman and one who we will always return to in the future. The remainder of the experience meeting with the business manager, then the insurance coordinator and final person who showed us all the features of the truck, were all excellent. When we were leaving, we asked Sayed for more business cards so we could give to our friends. More
Excellent Sales experience My wife and I are completely satisfied with our buying experience with Sonny Singh at Balise Toyota of Warwick. He did everything he could to make sur My wife and I are completely satisfied with our buying experience with Sonny Singh at Balise Toyota of Warwick. He did everything he could to make sure that we were happy with our 2013 Highlander. Never at any point did we feel pressured to buy. In fact it was quite the opposite. He was very patient with us, especially on a busy Saturday evening as you were closing up soon for the night. He worked with our schedule, and helped us with the process. We felt like VIPs. My wife and I will recommend Sonny to anyone we know wanting to buy a car and we will definitely buy from him again when looking to make another purchase. He is the best!!! More
Easy Breezy Beautiful..and Friendly. Syed Shah is a very very very nice man and is clearly very determined to help people find and afford a vehicle they want. This man gave me the keys to Syed Shah is a very very very nice man and is clearly very determined to help people find and afford a vehicle they want. This man gave me the keys to my dream car. Thank you Syed Shah and everyone else that made it happen for me. A+++ More
Farouk Hassan helped our family purchase a vehicle this week and did a great job. We went to about eight dealerships and almost immediately made our purchase with helped our family purchase a vehicle this week and did a great job. We went to about eight dealerships and almost immediately made our purchase with him. He has great follow up and is very approachable. Great job. More
approval process for financing is all backwards and unfair My down payment was taken after an agreement was signed. Then after 4 days I then was denied and now have to wait 3 additional days to to get my refun My down payment was taken after an agreement was signed. Then after 4 days I then was denied and now have to wait 3 additional days to to get my refund for the vehicle I signed off on and test drove. Seems to me like a misleading situation. Every dealer I have encountered never did such a backwards process to the point it wastes someones time and patience. More
A pleased customer Very pleased with the Professional help we received , never felt pressured to make a quick sale and our salesman was able to answer all our questio Very pleased with the Professional help we received , never felt pressured to make a quick sale and our salesman was able to answer all our questions and when we picked up our new car, he made sure that everything was perfect and that we were pleased before we left. We are very pleased with our sale , and of course our salesman and I would highly recommend him and this dealership to Friends and family More