Balise Volkswagen

I had a great experience dealing with Yaris Martinez, my salesman at Balise VW. I am from Pennsylvania, and found the VW Beetle TDI Convertible that I wanted online on Auto Trader; it was located at Balise salesman at Balise VW. I am from Pennsylvania, and found the VW Beetle TDI Convertible that I wanted online on Auto Trader; it was located at Balise. The price was great and there was an Internet discount. I called and spoke to Yaris to confirm availability of the car. He said it seemed to be available in their stock on the computer, but he wanted to double check to make sure. I asked him to call me back in 10 minutes. He called me back in under 10 minutes (probably 5 minutes tops). The great communication just kept on going, from submitting my finance app within 30 minutes of the first phone contact (I called in the evening), to being approved first thing the next morning. Yaris was great with all methods of communication (email, phone, and especially texting, which was wonderful for me, I do a lot of business texting). He was very attentive. I'm a busy person and I want answers ASAP so I can move on. The Beetle Convertible was a hard-to-find color (toffee brown metallic), and had all the options I wanted. This is my first "toy/summer" car and it meant a lot to me to have it exactly as I wanted it, because I will have it for many years to come. This was all discussed with Yaris, and he assured me he'd do his best to get me that particular car, and he delivered. Everything was discussed in advance so I didn't travel there for nothing, and I had no surprises. He is very prompt with his communication, does not use the high-pressure car salesman technique (which I hate), and probably the best car salesman I've ever had. He's a very relaxed and friendly person, and I felt comfortable. It was worth the travel from PA to deal with Yaris and Balise VW. I didn't have much time to look at Balise's other inventory due to the traveling, but my husband was impressed with Balise's stock of diesel manual transmission VW's as well as their quantity of competitively priced VW's in general. The next time we need a car, I wouldn't hesitate to go back and see Yaris and Balise again! It would be worth the trip. Out-of-staters, don't hesitate to travel there! More

I had a great car buying experience with Balise. I had Chris as a salesman and he really made it easy. I highly recommend Balise VW and Chris Richard to anyone in the market for a new car. Chris as a salesman and he really made it easy. I highly recommend Balise VW and Chris Richard to anyone in the market for a new car. More

I was a first time buyer and really didn't know what to expect from a dealership. I looked online and saw that Balise had great prices and cars to choose from. As soon as I inquired about a vehicle, I g to expect from a dealership. I looked online and saw that Balise had great prices and cars to choose from. As soon as I inquired about a vehicle, I got an email from the online sales manager and she was very friendly and helpful, sending me links to their website to cars that met my needs. The customer service right from the beginning was excellent. When I went down to the dealership, I was immediately greeted with a smile by the sales manager, Greg, who shook my hand and directed me to the salesman that I ended up working with, Andrew. Andrew showed me the car that I really liked, took me on a test drive, and told me everything I needed to know about the vehicle. I had some problems, unrelated to Balise, with my insurance so I couldn't take the car home that day. Andrew personally drove me back home that night. This was remarkable to me- he was so friendly and really helped me with everything. I highly recommend Balise, their customer service and their selection is great- and ask for Andrew! More

What made my experience purchasing a new car so enjoyable was the professionalism and friendliness of Yaris Martinez, the sales and leasing consultant at Balise. Yaris was a complete joy with whom to work. was the professionalism and friendliness of Yaris Martinez, the sales and leasing consultant at Balise. Yaris was a complete joy with whom to work. He was able to answer all of my questions with expert knowledge and honesty, and I did not feel the typical high pressure sales tactics that many other dealerships utilize. I hope Yaris gets recognized for his exemplary efforts, for Yaris shows passion , committment and a strong desire to help and please his clients. He's got a great sense of humor also! Thank you, Yaris and the entire Balise staff! You all were great! More

Chris was awsome! Very friendly and polite. Also very helpful with finding me exactly what I wanted and what I could afford. I will definatly be goung back ti Chris next time I need a car and am more the helpful with finding me exactly what I wanted and what I could afford. I will definatly be goung back ti Chris next time I need a car and am more then willing to recommend him to anyone. More

Yaris was is very knowledgeable of these vehicles. He not only wanted to sell a car but he thrived to find us the BEST car for us... and he did. Very happy with my purchase this is my new favorite dealeship only wanted to sell a car but he thrived to find us the BEST car for us... and he did. Very happy with my purchase this is my new favorite dealeship and thanks to Yaris, we walked out with something we won't regret three years from now!! Thanks for the great experience. More

I got a great deal on a fully loaded 2011 Subaru Outback. David did a fine Job answering all of my questions and I was very impressed by his knowledge of the automobile. The entire process was a lot easier t David did a fine Job answering all of my questions and I was very impressed by his knowledge of the automobile. The entire process was a lot easier than I expected and I am very happy with the purchase. I've had the car for about a month now and I'm still excited every time I turn the key! Overall, I would likely recommend Dave and Balise for anyone who wanted a great buying experience! More

My experience with Yaris Martinez went very well .When i first went into the dealership i was very nervous as this was the first time in buying a new car in 15 years. And 40 years since i last bought a VW first went into the dealership i was very nervous as this was the first time in buying a new car in 15 years. And 40 years since i last bought a VW beetle in 1973. I told him i wanted to test ride a VW BEETLE DIESEL. I was able to take it for a good ride on I95 He answer all of my questions very well. He was very patience with me and not pushing me to buy right away. It took several weeks before i decided to buy. He look very hard trying to find a red beetle.All in all he is a good salesman ! And i enjoyed working with him. I hope servicing will be good too. Thank you Ted Bell More

I emailed Michael @ Balise VW from Florida for a used TOUREG, as I was going to be home for Easter weekend. When I arrived on Friday, Michael was accommodating, professional, courteous & informative. I w TOUREG, as I was going to be home for Easter weekend. When I arrived on Friday, Michael was accommodating, professional, courteous & informative. I went back on Saturday to test drive the TOUREG & left a few hours later with car! The sales & finance team worked diligently to get my financing & insurance paperwork in order, and made it simple & easy to get me in my new car before heading back to Florida. The Balise VW team is a top notch sales group & I will continue to shop & service my Passat & Toureg with Balise & I would highly recommend them to anyone looking for a new or used VW! Michael F. Corkery Private Yacht Captain More

My husband and I bought a 2013 Passat in November and were told by the salesman ( Yaris Martinez) and Financial officer ( Justin Fortner) that the " platinum plan" we purchased to service the vehicle wou were told by the salesman ( Yaris Martinez) and Financial officer ( Justin Fortner) that the " platinum plan" we purchased to service the vehicle would include free oil changes at 5,000 miles, 10,000 , 15,000 miles etc. When I called to schedule the appointment for the oil change at 5,000 miles the service technician " Stephanie" was fresh and abrupt with me on the phone, saying that can't be true because the new vehicles ( diesels) have a recommended oil change at 10,000 NOT 5,000. When I arrived for the appointment she said " I don't know why they are telling customer's that, it's not true." Two phone calls to Mr. Fortner for clarification have been unanswered. No courtesy. Subsequently, I made an appointment last week because the " blue tooth" was defective. They called me Tuesday 3/19/13 to tell me the part was in and wanted me to schedule an appointment with the service department. I was left on the phone, listening to music for so long I had to hang up and call back at another time. I will not recommend this dealership to family, friends or anyone. They want the sale and nothing else. Mrs. D'Orazio More