Balise Volkswagen

The overall experience was great. The service was very good . The people I worked with were friendly, informative and persuasive. Im very happy with the car and it's a beautiful fit. They made me feel ver good . The people I worked with were friendly, informative and persuasive. Im very happy with the car and it's a beautiful fit. They made me feel very comfortable and did all they could. Balise was amazing! More

Great dealership!!! This was my second experience with them and I would go back AND recommend my friends! The facility is bright and clean and the entire staff is warm and friendly. I truly feel like fam them and I would go back AND recommend my friends! The facility is bright and clean and the entire staff is warm and friendly. I truly feel like family. When I go back in for service I am recognized and greeted with a smile. More

I am never disappointed by my service from Balise. I bought my car from Balise and have been bringing it back for service ever since. I have always recieved the best customer service--they treat me like bought my car from Balise and have been bringing it back for service ever since. I have always recieved the best customer service--they treat me like family and always make sure that my car is in top shape. Even at routine oil changes, they are checking for other problems and several times have brought up other issues that I wouldn't even have noticed. When I take my car to Balise I know that they are looking out for me and that my car is always going to be safe on the road. More

Volkswagens are infamous for their "quirks" and, unfortunately, mine has been extra quirky. While the purchase of my vehicle was seamless, I have spent a lot of time in the service department and, unfortunately, mine has been extra quirky. While the purchase of my vehicle was seamless, I have spent a lot of time in the service department for various repairs--most self-inflicted (thank you, potholes!). You will not find such honesty and respect anywhere else. From the beginning, Cliff has been my go-to adviser. The first time I brought my car in with a problem, the repairs were quite extensive. Cliff called me almost daily with updates and to answer any questions I had. I was constantly calling him and I'm sure I was quite a pain, but I never sensed ANY sort of frustration. Cliff and the rest of the Balise crew treat you like family and when I was rear-ended, Cliff was the 2nd person I called (after the police, of course!) to see if they could do the repairs. I cannot thank Cliff enough for all of his hard work, honesty and patience. Even now that my car is out of its warranty, I continue to bring it to Balise for repairs and maintenance because I know my car will receive top-notch service and I will be treated with the utmost respect. Forget Scott and Speedcraft--if you want your VDub taken care of, take it to Balise! More

The service I received was satisfactory and completed in a reasonable amount of time. I chose this dealership because of it's location as it is close to my place of employment. I was not disappointed and w a reasonable amount of time. I chose this dealership because of it's location as it is close to my place of employment. I was not disappointed and will bring my vehicle back for future services. More

I found a car I was interested in seeing on the internet and decide to go to Balise to take a look at it. When I got there I walked in and was greeted with a smile. Yaris (our salesman) was more than happy and decide to go to Balise to take a look at it. When I got there I walked in and was greeted with a smile. Yaris (our salesman) was more than happy to answer all of my questions and I never felt pressured to buy something.He offered me a more than fair price for my trade in and had the car I wanted for what I wanted to pay. I bought a great used car that my wife and I are very happy with it. More

I live in York, Me (over 125 miles from Balise). After two less-than-positive experiences with VW dealers in my area, I called Balise because they had the exact Jetta I was looking for (I found only four two less-than-positive experiences with VW dealers in my area, I called Balise because they had the exact Jetta I was looking for (I found only four in all NE on cars.com). I called Chuck specifically because of a positive review about left on this site. It was a great move. Chuck does that extremely rare thing for car sales people - he listens. Chuck reacted quickly and didn't try to sell me on something I didn't want (what a refreshing rarity!!!). We negotiated a fair price for both new Jetta and trade in (2009 Jetta TDI w/ 90K+ miles). Now here's where the 5 star rated was solidified... after some paper work-type confusion (cause by me most likely) Chuck had the car delivered to Maine, papers were signed, bank check passed, trade in handed over... with no delay on our deliver date. This has been the best experience I've had purchasing a new car (I'm 52 and have purchase many cars over the years). I only wish they would open a VW dealership in Maine. More

Although we needed a new car for my son, I was very reluctant to go through the process. Imagine my surprise when our experience was actually enjoyable. We were privileged to have Stacy Johnson as ou reluctant to go through the process. Imagine my surprise when our experience was actually enjoyable. We were privileged to have Stacy Johnson as our salesperson. He was extremely patient as we checked out just about every Jetta on the lot. Stacy listened to what my son thought was important in a new car and didn't pressure him at all. Stacy was knowledgeable about all the models and helped us with our choice. Once we had decided on the right car, Stacy handled everything that needed to be done with ease. He worked with Justin so that the payment was in our range and we were able to drive the new car home that day. We also had a great experience working with Jeanne on all the paperwork. She is warm and funny and extremely clear and helpful with all the information and paperwork that is needed. I would recommend Balise to anyone needing a car because everyone we dealt with was friendly and helpful. There wasn't any pressure and I felt confident in all the information provided to us. This was a great experience with wonderful people. The next time a new car is needed, this is the place we will come. More

I went in on Saturday with a great need to trade in my V6 Gas guzzler for a smaller and more economical car. I had the pleasure to deal with a gentleman named Stacy, I told him what I was looking for and ho Gas guzzler for a smaller and more economical car. I had the pleasure to deal with a gentleman named Stacy, I told him what I was looking for and how much I would feel comfortable paying he gave me what I needed on the car but the price was a little higher than what I wanted to pay so That's when Stacy introduced me to Chuck, which was a very friendly and patient man. Chuck worked his magic and I got the most amazing deal..I got a Cherry Apple Red 2011 VW Jetta it's a Great color,Great ride,Great on gas and most of all Great price..Then To close the deal I met the Business Manager named Jeanne with a great personality which also took the time to explain certain things I needed before driving out of the lot..Thanks to everyone there I felt comfortable and satisfied with my VW experience...And I look Fabulous in my New Car.LOL. I am recommending Balise VW Dealer to all my Family,friends and anyone who stops me to say Nice Car....Thanks Guy's hope to see you soon.... More