Balise Volkswagen

My 2001 Passat was totaled - I was searching for another used VW but decided to stop by Balise and see what they had for deals. Gregg Florio was the sales rep who greeted us and he provided us with FANTAST used VW but decided to stop by Balise and see what they had for deals. Gregg Florio was the sales rep who greeted us and he provided us with FANTASTIC service. He quoted me a price right off the bat that was so low that when I went home to check the car out on the internet, I saw he had priced it BELOW dealer invoice. I'm used to having to negotiate hard to get a fair price on a new car but I didn't even bother in this case becasue Gregg had already given me a SUPER deal on the first shot! Beyond a great price, Gregg was extremely friendly, knowledgeable, professional and an overall pleasure to deal with. I woud highly recommend you look up GREGG FLORIO @ BALISE VW IN WEST WARWICK for the best in service, product knowledge and pricing! He even came in on his day off to meet with us to sign all the paperwork. He is GREAT! More

Wade Murray is a truthful individual, who is not trying to sell you a car. He simply wants to help find you the right car. I love my new Jetta and I have Wade Murray to thank. Definitely worth a visit t to sell you a car. He simply wants to help find you the right car. I love my new Jetta and I have Wade Murray to thank. Definitely worth a visit to this dealer and ask for Wade. I would recommend this dealer to anyone interested in getting a car in the near future. More

I recently totaled my 2011 Jetta in December, the insurance company was dragging their feet, I contacted Chuck at Balise VW and explained my situation to him and needed to get into a replacement vehi insurance company was dragging their feet, I contacted Chuck at Balise VW and explained my situation to him and needed to get into a replacement vehicle once everything was resolved. Chuck was very kind and professional. He appreciated my honest and no nonsense approach and gave me the same back. I told him what car, color and price I wanted and he worked out a great deal for me, put in me in touch with Nancy, a very nice saleswoman who was very diligent and followed up with me until I was able to take delivery of the new Jetta. They even held the car for me until things were settled with the insurance company, that’s saying a lot, and they did so without any hassles to me. They were very straightforward and pleasant to work with. Chuck and his team really helped make a difficult situation more tolerable and got me back into a new car with ease. Mike was very thorough and knowledgeable in explaining all the paperwork. The premises are well kept and state of the art. Even though this is my 4th VW, Nancy helped me to go over some new features and worked with another colleague to set up my phone on blue tooth and set my stations on the radio, great teamwork! She knew I was pressed for time so she had the car ready for me when I arrived and got me on my way in no time! She then walked me over to the service department to make a 90 day follow up visit – wow – this is my second new vehicle in less than three months but it was the first time I had heard of this courtesy check up… I made an appointment and was on my way! That’s what I call great service! I recommend their honest, professional and friendly staff. After I totaled my 2011 VW, I had to work on getting into another vehicle while struggling with the insurance company but Chuck was terrific and gave me a no nonsense deal, Nancy was helpful and accommodating, and Mike was very knowledgeable! Balise VW has a great staff, I am a happy customer and will be back! :) More

Luke the sales manager was excellent! I would recommend this dealership to everyone looking for a Volkswagen, new or used. Once we got into the finance office, the finance manager Mike was very kind and e this dealership to everyone looking for a Volkswagen, new or used. Once we got into the finance office, the finance manager Mike was very kind and explained the paperwork in detail. He also got us a great deal on an extended warranty! More

Luke , along with the rest of the team at Balise, was great to work with. Honest, friendly and down-to-earth, the staff did everything they could to help me find the perfect car. I felt like family! And great to work with. Honest, friendly and down-to-earth, the staff did everything they could to help me find the perfect car. I felt like family! And not only was the service excellent, but I got a great deal as well. I will recommend Balise VW to everyone I know looking for a new or pre-owned car. Thanks for such a memorable experience! More

I HAVE DRIVEN VW-TDI FOR 30 YEARS AND THIS LAST PURCHASE OF 2011 JETTA-TDI WAS A SECOND WITH MIKE. IT TOOK JUST 15 MIN. OVER 3 PHONE CALLS TO WORK OUT THE NUMBERS. THE DELIVERY PROCESS WAS PROFESSIONAL AND OF 2011 JETTA-TDI WAS A SECOND WITH MIKE. IT TOOK JUST 15 MIN. OVER 3 PHONE CALLS TO WORK OUT THE NUMBERS. THE DELIVERY PROCESS WAS PROFESSIONAL AND CONCISE. WE WILL BE WORKING NUMBERS FOR THE NEXT PURCHASE SOON - 2012 PASSAT TDI. More

My first impression was how receptive the sales people were. They were very friendly and informative.The sales room was very clean and neat and inviting. They even offered me a cup of coffee.Nice.The sale were. They were very friendly and informative.The sales room was very clean and neat and inviting. They even offered me a cup of coffee.Nice.The sales person showed me all around and described in detail all the VW's they had and it was wonderful. More

Working with the sales associate Nancy was a very pleasurable experience. She was very helpful in finding me the car I was looking for. Nancy was also helpful in getting the price within the range I pleasurable experience. She was very helpful in finding me the car I was looking for. Nancy was also helpful in getting the price within the range I needed to stay within. Her knowledge of the automobile and it's features was just what i needed to aid in my decision. More

I have used this dealership for many years everyone i have ever dealt with has been very Friendly and i always receive quick accurate service . This dealership has been a favorite of mine for years . Th have ever dealt with has been very Friendly and i always receive quick accurate service . This dealership has been a favorite of mine for years . The staff is always very helpful and I always feel like I am taken care of and given the best prices. As a female , we get nervous that we may be taken advantage of when we get our cars serviced but I have never been nervous dealing with this dealership . they always have my best interest at heart . More

Greg was able to answer all my questions and was very knowledgeable about the Volkswagen line. He was very professional and treated me with the utmost respect. I have many friends at the office that are knowledgeable about the Volkswagen line. He was very professional and treated me with the utmost respect. I have many friends at the office that are looking for new cars, and I promised them they would not be disappointed with Balise Volkswagen. Every dealership should pattern their business practices after Balise VW!!!!!!!!!!! More