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Balise Volkswagen
West Warwick, RI
325 Reviews
Here at Balise Volkswagen, we believe that the reason for our reputation as a trustworthy new and used car dealership for drivers from Warwick to Providence, Wakefield, Cranston, Pawtucket, RI, and Attleboro, MA goes beyond the new and used cars, services, parts and auto financing we offer. We think the explanation is two-fold: professionalism and transparency.
The professionalism encompasses the knowledge of our team as they answer your most detailed questions about new Volkswagen models like the Jetta, Passat, Atlas, Atlas Cross Sport, Golf and Tiguan. Rather than push you toward the largest inventory on the lot, they are trained to ask the right questions to help you decide which Volkswagen model is right for you. You’ll also experience the Balise professionalism, with a New England flair, from the highly trained technicians who diagnose and repair your vehicle in our car service and maintenance center in West Warwick. Sure they work on your car, but they work with you.
Transparency means that we are completely up-front by offering free, online vehicle history report with every used car we sell. The Balise team really wants to make sure you are getting exactly what your want. That’s why it’s so easy to send a message directly to our General Manager or to leave comments on our Google page. Quality goes hand-in-hand with the Volkswagen name, so we take great pride in the integrity of the vehicles we sell, and in our relationships with the people of Rhode Island.
The history of the Balise Auto Group is one of a family owned and operated business. As a local dealership and part of that respected entity, Balise Volkswagen is able to offer competitive rates, an ample inventory, and continuously trained staff to meet the needs of our friends and neighbors in the Warwick area.
See why more customers buy with Balise Volkswagen or come by to find out how our team of auto finance experts can create a car loan or Volkswagen lease that meets you on your terms. Or order your Volkswagen parts online without ever needing to leave home. Our goal with every interaction is to exceed your expectations with professionalism, transparency and the quality which defines the Volkswagen brand.
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Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 325 reviews
March 24, 2018
AWESOME I hate car shopping but the experience at Balise VW was AWESOME, the sales rep Josh was so inviting and friendly. The GM Steve, the business mgr and I hate car shopping but the experience at Balise VW was AWESOME, the sales rep Josh was so inviting and friendly. The GM Steve, the business mgr and the insurance women were all AWESOME...I do not use this word ever but I really had an AWESOME experience. More
by Luna1918
Employees Worked With
Josh, Steve, Debbie and Sarina(business mgr) sorry if that is not her name
March 15, 2018
Car and Service stinks I bought a 2012 Jetta here last August. It has turned out to be a huge lemon. Wont start often and loses power while driving. Broke down tonight an I bought a 2012 Jetta here last August. It has turned out to be a huge lemon. Wont start often and loses power while driving. Broke down tonight and I called AAA to have it towed to a repair shop. Balise wouldn't work on it. Their motto "TAKE THE MONEY AND RUN" More
by VWSteve
Employees Worked With
not provided
March 06, 2018
Excellent Experience at Balise First time purchasing a vehicle (used) from Balise. Excellent group to work with. In particular, Sammy Gonzalez (Sales Consultant) was extremely hel First time purchasing a vehicle (used) from Balise. Excellent group to work with. In particular, Sammy Gonzalez (Sales Consultant) was extremely helpful in finding us the right vehicle. I was actually surprised at the amount of upfront vehicle searches/reviews and effort he performed in trying to match us up for what we were looking for (vehicle for our daughter). He was great at communicating back and forth over a few weeks period; not pushy and great follow-up. He and the rest of the team made the purchase very easy (including Steve and Kevin Crosby for the paperwork/etc.). Pleasurable to deal with and I would recommend them for anyone looking for both new and used VWs. Overall, they also had a good selection of vehicles on hand. Recommended! More
by RDinRI
Employees Worked With
Sammy G./ Kevin and Steve C.
February 17, 2018
Excellent Customer Service Wanted to share my fantastic experience with Yaris Martinez. He was friendly courteous professional and simply fantastic to work with! Great organizat Wanted to share my fantastic experience with Yaris Martinez. He was friendly courteous professional and simply fantastic to work with! Great organization - everything was exceptional More
by Lsavla50
Employees Worked With
Yaris Martinez
January 29, 2018
Easy,stress free experience Was a quick,easy and stress free visit. Everyone friendly and felt no pressure. Left with our car same day. Was an overall good experience. Was a quick,easy and stress free visit. Everyone friendly and felt no pressure. Left with our car same day. Was an overall good experience. More
by Tim Holt
Employees Worked With
Bob Wilson
January 11, 2018
Good experience Happy with my purchase & the exceptional customer service from Sammy at Balise VW in Warwick. He was able to get me into the car I wanted w/financing Happy with my purchase & the exceptional customer service from Sammy at Balise VW in Warwick. He was able to get me into the car I wanted w/financing at price point I could afford--right after the test drive More
by Dan Malo
Employees Worked With
Sammy
December 31, 2017
Sales call I called and spoke to Joanthony Reyes about leasing a new vehicle. Thank you for your promptness in gathering all the information that I needed. Your I called and spoke to Joanthony Reyes about leasing a new vehicle. Thank you for your promptness in gathering all the information that I needed. Your experience and knowledge is really an asset to Balise. I really appreciate it More
by Papo
Employees Worked With
Joanthony, Reyes
December 31, 2017
Wow!! Treated like a human being! Darien in sales is the best salesman I have worked with! I was looking for the best price after my car was totaled. Darien did everything he could a Darien in sales is the best salesman I have worked with! I was looking for the best price after my car was totaled. Darien did everything he could and went above and beyond. I did not spend thousands and thousands of dollars but they treat me like I did. Will definitely buy from again! If you need a car go see Darien! You will be glad you did! More
by Mikeym82
Employees Worked With
Darien
December 28, 2017
Great team Darien was great! I highly recommend him and the whole staff at Balise. They made the process easy and answered all my questions. the followed through Darien was great! I highly recommend him and the whole staff at Balise. They made the process easy and answered all my questions. the followed through with everything they needed to do and they were great to work with. More
by RsB
Employees Worked With
Kevin, Sarena (?) in accounting, Carlos (?)
December 11, 2017
Jared made our day Jared’s patience helped us get the perfect car for us. He focused on our needs without making us feel pressured or rushed! We are so thankful for him! Jared’s patience helped us get the perfect car for us. He focused on our needs without making us feel pressured or rushed! We are so thankful for him! More
by cars1990
Employees Worked With
Jared Ragosta
