Ball Honda

Please pay attention to the dealer add-ons buyer beware. This dealership is full of untrustworthy people Sam the salesman first values my trade in at 19k but when I told him Carmax offers me 26k Sam tells m This dealership is full of untrustworthy people Sam the salesman first values my trade in at 19k but when I told him Carmax offers me 26k Sam tells me to sell my car to Carmax. That is a 7k difference in trade in value where are these crooks getting their trade in values from? The Honda civic that i wanted to purchase had a MSRP for 25k the dealer add-ons took it up to 34k but I noticed that some add-ons where not even installed on the car and I notified the sales manager Miguel of this and he tried to tell me that everything is installed, then I told him the stripes are not installed, and the door protectors are not installed, Miguel then changes his mind and says ohh right those add-ons are not installed and goes to tell me that he will drop the price on the civic to 29k and to take my trade in to Carmax lol. DON'T do buissness with unethical people at Ball honda and make sure you get a service receipt of all the add-ons they are charging you for instead just alleging that they are already installed. Miguel told me Ball Honda always does buissness this way, well I will be reporting this dealership for fraud. More

BUYER beware the dealer had about 7k in add-ons that are not even installed, when I informed sales manager Miguel he lied to my face and said they are installed so I went down the list of add-ons and pointe not even installed, when I informed sales manager Miguel he lied to my face and said they are installed so I went down the list of add-ons and pointed out the ones you could obviously see where not installed Miguel quickly changes his answer to ohh yeah they are not installed and proceeded to lie to me about the car and what a great deal it was. Don't get ripped off at this dealership go somewhere else. More

Called about a vehicle listed on cars.com the one who answered the phone was rather rude. They also never had the vehicle listed. answered the phone was rather rude. They also never had the vehicle listed. More

I received great service and I am extremely happy with my 2022 hatchback civic and the price I paid for it. 2022 hatchback civic and the price I paid for it. More

My personal kudos to Roberto Sainz. He was friendly and let me see several options. Don't let him go anywhere else. let me see several options. Don't let him go anywhere else. More

Great service, all the employees really put all their effort to make you feel good about your deal and theybreally care about you as a customer. Mr Roberto Sainz is a great salesman with an excellent cua effort to make you feel good about your deal and theybreally care about you as a customer. Mr Roberto Sainz is a great salesman with an excellent cuatomer service More

Great customer service, sam bello was great to work with! & loving my new vehicle Would definitely recommend! & loving my new vehicle Would definitely recommend! More

The best dealership..and best employee Miguel Vargas thank you for everything ,You did a good job for me thank you for everything ,You did a good job for me More

Best dealership, knowledgeable, understanding, since they knew what type of car I wanted. Great experience. Sam, Osam and Miguel were very patient and resourceful as we went through the motion of talking to knew what type of car I wanted. Great experience. Sam, Osam and Miguel were very patient and resourceful as we went through the motion of talking to the management to set the right price. Once I saw Juan (financing); we had a good rapport relationship from the start. Juan was experience by suggesting the perfect coverage (alarm, warranty disclosures). Lastly, Sam, Osam and Miguel should be commended for an understanding job of persuading me to buy the 2022 Honda Accord ExL. Perfect choice! I am very happy. Best car experience ever. More

I leased a Kia telluride from Ball Kia and I’m so pleased with the experience I had with all the kind, attentive and caring people I worked with. This is now my 3rd car I’ve leased from the Ball dealerships. with the experience I had with all the kind, attentive and caring people I worked with. This is now my 3rd car I’ve leased from the Ball dealerships. I don’t see myself leasing from anywhere else! BIG THANK YOU to Alejandro, Jerry and Robert. I wasn’t expecting to buy a car that day but I’m thrilled I did! More