Ball Honda

Hassle free & easy I went in to ball Honda in national city to take a look at the colors I had in mind, and Miguel approached us to help. He was unbelievably helpful and I went in to ball Honda in national city to take a look at the colors I had in mind, and Miguel approached us to help. He was unbelievably helpful and took me right to the colors I asked for. He made this so easy and not to mention a hassle free transaction. Mike the finance rep, also was great to work with. This has got to be the best car buying experience ever. More

Excellent service and great disposition and attitude. Our experience at Ball Honda was excellent. From the moment I received the phone call to set up an appointment to driving off the lot in our new CR-V. Our experience at Ball Honda was excellent. From the moment I received the phone call to set up an appointment to driving off the lot in our new CR-V. Sam showed my wife and I 3 different vehicles, he was very patient, jovial and answered all our questions. Sam always displayed a "can do " attitude and was very attentive to our needs. Sometimes buying a car can be a rough experience but your team made it very streamlined and easy. Thanks again for your efforts. More

Satisfied Customer/ New Accord Owner I came to Ball Honda in my old Subaru with intensions of trading it in and financing a brand new white Honda Accord Sport to build credit.. 3 hours l I came to Ball Honda in my old Subaru with intensions of trading it in and financing a brand new white Honda Accord Sport to build credit.. 3 hours later I'm drving home with what I wanted along with a 4%APR per month. Extremely satisfied first-time new car buyer. No complaints. No regrets. Thanks guys! More

Excellent customer service Our experience with this dealership has always been a pleasant one. In a span of 11 years, we bought a total of 4 cars from them. And in each of these Our experience with this dealership has always been a pleasant one. In a span of 11 years, we bought a total of 4 cars from them. And in each of these transactions, our experience has been exceptional. Our latest experience was on 07/16/2016 when we purchased our Pilot. Our salesman, Sam Bello, was very accomodating and very professional so as the manager Tony. They both literally worked with us with the price that fits the budget. Thank you both. More

Great Customer Service and Family Owned Business I am a first time buyer and have nothing but great things to say about the sales staff. They explained what I didn't understand and got straight to th I am a first time buyer and have nothing but great things to say about the sales staff. They explained what I didn't understand and got straight to the point. I didn't feel pressured or obligated to make a decision. They are family owned and operated which also makes it beneficial for the buyer because they value your business and want you to come back. I worked with Hector and Luis and would recommend them to anyone. I love my Outlander Sport) Thanks guys! More

Best New Car Purchase Experience! I was in and out very quick, I knew what I wanted and how much I wanted to pay so they worked with me while not being pushy or typical aggressive sale I was in and out very quick, I knew what I wanted and how much I wanted to pay so they worked with me while not being pushy or typical aggressive sales type. The sales & finance teams were great! We agreed to terms within an hour and I drove off with my new car. Thanks Gerardo(Jerry) and Rich for your help, appreciate it Fellas! More

Great experience! The entire team at Ball Honda is a class act! We're very pleased with our choice of car (2016 Accord Sport) and we feel confident that all of our need The entire team at Ball Honda is a class act! We're very pleased with our choice of car (2016 Accord Sport) and we feel confident that all of our needs in the future will be taken care of in a timely, professional manner. More

Great experience with the sales staff and the finance staff, we went home in a new CR-V, did not take very long to get in and out. Great deal with No Hassle Staff. with the sales staff and the finance staff, we went home in a new CR-V, did not take very long to get in and out. Great deal with No Hassle Staff. More

Unethical & Unfriendly This dealership lost one key transponder for our new Honda. First we were told the key was misplaced, and then they said it was secured in a mechanic This dealership lost one key transponder for our new Honda. First we were told the key was misplaced, and then they said it was secured in a mechanic's locker for the night. The next morning they admitted it could not be found. We asked that the new car be reprogrammed and two new keys be provided. They agreed and kept our car for over 4 hours (we were told this was a 40 minute procedure.) They said they would deliver the car to us. Then they said they had no one available to deliver the car. We went to the dealership and they tried to give us two keys. Unfortunately, they were the same transponder code - meaning they did not reprogram the car... they simply did what was cheapest and easiest for them. The made us wait hours to add to their ruse while they simply made a single duplicate key. To add insult to injury we were chased to our car and yelled at by a sales manager telling us to take the car. He screamed four times that the car was ours and he was going to leave it on the curb (they have possession of both the car and the keys.) Then he threatened that he would ruin my 87 year old mother's credit. I informed him that she (a widow) had paid cash. He said we were taking this (our simple key issue) too far. We bought a 7 year warranty and all other recommendations with this dealership. Within a full 24 hours of the purchase, we know this is not a company with whom we wish to do business. They are dishonest, unethical and a little frightening. My mother feels uncomfortable and doesn't wish to return for service or anything else. The Ball Honda sales management turned a joyous experience for my mother into a terrible nightmare and it's still ongoing. More

"Awesome Experience and Awesome Deal !" Just experienced a totally unexpected deal at Ball. Our credit scores are not that good for any dealer to give us a deal for a new car. But Ball naile Just experienced a totally unexpected deal at Ball. Our credit scores are not that good for any dealer to give us a deal for a new car. But Ball nailed it !!! We ended up going home with a brand new Odyssey. Customer service is top rated and it didn't take long for us to ride the mini Van our family greatly need. i will certainly recommend to people to come to this dealership. Thanks Ball Honda ! More