Ball Honda

Alex R. Would like this opportunity to say that my experience at Ball Honda was extremely professional and courteous. Like all of us, we don't want to spend a Would like this opportunity to say that my experience at Ball Honda was extremely professional and courteous. Like all of us, we don't want to spend all day buying a car. I was impressed with how quickly the entire transaction took. From the time we walked in to the time we drove out with our new Honda Accord, we spent a total of about 2 hours. Everyone was very was friendly and willing to help in anyway they could. This was the second vehicle we've purchased from Ball Honda, and I believe we've found our dealership for life. More

Amazing! Great people,great smiles,ACCURATE....standing up to its name! Keep going ! Thank you all and Diego and your team. Thank you, thank you, thank you, th Great people,great smiles,ACCURATE....standing up to its name! Keep going ! Thank you all and Diego and your team. Thank you, thank you, thank you, thank you, thank you! More

Greatest car buying experience ever. David, Adolfo, Bernard and the finance manager Mr. Jeff Spitz are all very accommodating and very professional. They assisted us in getting the great David, Adolfo, Bernard and the finance manager Mr. Jeff Spitz are all very accommodating and very professional. They assisted us in getting the great deal possible. We will definitely recommend this dealership to our friends and relatives. More

Great Experience Miguel, Sam, and Greg were all very nice to deal with, not aggressive in anyway and helped me get the best deal possible. Thank You! Miguel, Sam, and Greg were all very nice to deal with, not aggressive in anyway and helped me get the best deal possible. Thank You! More

Louie is the best car sales man I ever dealt with Louie show and tell and fave us the best car we are looking for and he was very professional. This is the second time we dealth wuth him. First was 20 Louie show and tell and fave us the best car we are looking for and he was very professional. This is the second time we dealth wuth him. First was 2001 yukon abd now 2016 Honda Crv. He also back what he sold and help us to get things fix or need. My husband and I judt love the 2016 Honda Crv More

Great experience! Not from San Diego, i live 2 hours away so arriving to honda we were greeted with awesome customer service. Louie Limson was a very professional and m Not from San Diego, i live 2 hours away so arriving to honda we were greeted with awesome customer service. Louie Limson was a very professional and made sure we got a great deal & he did just that! He made sure we were well taken care of even showed us the interior and exterior of the entire car. He cleared everything with us to make sure we left with no questions. I went not really expecting anything like this. My visit was awesome and i will be back! Thank you louie! My family really enjoyed paying a visit! I love my 2016 Honda Civic EX More

Dealers were VERY helpful and profession. I have a crazy work schedule and Oscar worked with me to ensure I got what I wanted. The color car I wanted was limited so he kinda hid the car for me I have a crazy work schedule and Oscar worked with me to ensure I got what I wanted. The color car I wanted was limited so he kinda hid the car for me until I was able to come pick it up. He made sure I understood everything about the vehicle before I purchased it. He stayed in contact with me the entire time to ensure I was good to go when it came to the vehicle and that is very satisfying. More

lack of communication and rip off spirit We took our Suzuki Forenza to this place trusting that they know what they were doing, the shift stick gear was locking, the backup lamp wasn't workin We took our Suzuki Forenza to this place trusting that they know what they were doing, the shift stick gear was locking, the backup lamp wasn't working and just that day the check engine light in dashboard had turned on, they told us that just for inspection and diagnostic they would charge $115.00 and we agreed on. We left the unit in the afternoon around 3:00 pm, next day I received " in my cell phone" the call from Jose, the assigned mechanic to check the car, he told me that the check engine light was due to the gas cap was lose, he would charge me the $115.00 for that issue, I told him that was abusive and he told me that he had to run a lot of test to come with that result, an experience mechanic or agent could know that, lose gas cap is the most usual issue for check engines lights comes on, most yet, when cars are owned by women that they haven the same pressure to tie a cap like men. Even thought the lady who received the car the prior day told my girl friend all issues (3 diagnostics) will be covered with the $115.00 Jose told me that to check the other two issues will be $230.00 dollars more, I felt ripped OFF but I had not other choice. That day around 1:30 pm finally Jose called me at "my cell phone" again and told me that there were a switch that controls the back up lights that had to be replace, I told him the the principal problem that we want to fix were the shift gear stick locking itself and he assured me that switch could be the problem, at the end he charged me 496.00 for the whole thing and he was making me a favor of not charging me for the labor of replacing that switch. I say he charged me because he was the one giving me the prices. He started checking the car around 11:00 am, I received the first call around 11:30 am, by two o'clock the car was ready for pick up. that same afternoon we went for it and my girl friend stop at the market for some groceries, and what happened? When she tried to put the gear the shift stick still were doing the same locking thing, by now who ever is reading this nightmare must be tired, so, resuming, we took the car back to them on Tuesday and what happened, after back and forward, they FOUND last friday that the whole shift gear had to be replaced witch will be other 260.00 dollars and they are making the favor of not charging for labor. today, one week later I found a message in my house line answer machine from yesterday, the car was ready for pick up. We asked them to call us to our cells, we asked we work all day long, every time that we were there they wrote in work order our cells numbers, at the end of the day are ending paying 756.00 plus almost two weeks without car for a problems that could be repaired if they were more efficient. More

Great Customer Service! Recently, I was in the market to replace my 2003 Honda Pilot because I pretty much got the mileage I needed from it over the years. I worked with Lou Recently, I was in the market to replace my 2003 Honda Pilot because I pretty much got the mileage I needed from it over the years. I worked with Louie from Ball Honda, who helped find me a great replacement for my beloved Pilot...a 2016 Honda Pilot. Louie took me out for a test drive, and I was sold. The car is fantastic and had great handling! I worked with Louie and Bernard on which model and color I wanted, and they were very patient with me during the entire process. I also worked with Mike to settle out the financing piece of the deal, and did a great job of getting me through the documentation process. All in all, it was truly a wonderful experience! The folks at Ball Honda really did make me feel like a valued customer! More

Worth the drive! We were looking for the best deal on a new civic for our son. He loved the car and a specific color. We live in North County and none of the dealers w We were looking for the best deal on a new civic for our son. He loved the car and a specific color. We live in North County and none of the dealers were able to get us the right color for the right price. We inquired on the Ball Honda website and Chris immediately called us back, worked out a great deal on the correct color, and we drove down to pick up the car. It was truly that easy! Kevin was very knowledgeable and showed our son how to operate all of the features of the car. The finance was handled by Jim who was also very helpful. Overall the experience with everyone at Ball Honda exceeded our expectations. It was definitely worth the drive! More