Ball Honda

I called Ball Acura because my CPO Acura TSX would not start. Yvonne was very helpful and offered a few solutions over the phone to try to start the car. After our attempts were unsuccessful, she talked start. Yvonne was very helpful and offered a few solutions over the phone to try to start the car. After our attempts were unsuccessful, she talked me through the next steps to get the car to the dealer. She went out of her way to get authorization for me to drop off the car on a Sunday. On Monday morning, I received a call from Yvonne informing me of the car's status. She and Larry worked together to determine that the parts requiring replacement were under warranty. I was able to pick-up my car on Tuesday morning and it has worked great since then. Yvonne and Larry made me feel like I was a preferred customer and their attention to detail resulted in my service being covered under warranty. I will come back to this dealer any time. Thank you! More

I actually bought a different car brand but found this dealer to be outstanding. Even after I purchased a different brand, this dealer was friendly and professional. dealer to be outstanding. Even after I purchased a different brand, this dealer was friendly and professional. More

My Wife, daughter, and I walked into the dealership not really expecting to buy a car. I had set the numbers I was willing to work with pretty tight, that I didn't think that the people at the dealership w really expecting to buy a car. I had set the numbers I was willing to work with pretty tight, that I didn't think that the people at the dealership would be able to match them. Raul stepped up to the plate and did an Amazing job on getting us what we wanted! My hat goes off to him and his manager for working that hard for us!! Thank you!! More

Ask for Adam. He'll take good care of you. From the minute we drove on the lot in the old car, to the minute I drove off in my new car, Adam and his team provided great service. Answered all my questi minute we drove on the lot in the old car, to the minute I drove off in my new car, Adam and his team provided great service. Answered all my questions. No gimmicks. Negotiated a fair deal. Best customer service experience I've had in a long time. More

Well after my horrible experience at another honda dealer near my home I wanted to deal with the o-so friendly guy kevin :0) he said he can work us a smoking deal we met him in our car search so we decided t near my home I wanted to deal with the o-so friendly guy kevin :0) he said he can work us a smoking deal we met him in our car search so we decided to go back to national city to have them sell us the car we have researched and saved to buy for 6 weeks. We pulled up, guys jerry and jerry took us for a test drive and drove us back into kia. We told him several times we are pre approved from my own bank and need to do is make the deal :0). We were only told they would not help us and can sell us a car for 15 thousands?? We have preaproved funds at our bank we reminded him of this 5 timed he basically called us liars and repeated he would NOT get us in the car we came to buy. We left walked over to honda talked it out with Tony and Mike were at least kinder. But was only willing to push us into a used 40 thousands mile pilot with body damage and cracks but yet still giving us a quote of 30000? For a used car wow... they had a white 2013 on the lot and remember we have 29000 to 30000 of my own money and they also refused to work the numbers on the pilot marked at only 30000. I had two awful experiences went home in tears spoke to my bank on sat they said dont go back to honda your loan is golden and you have nothing to worry about and we are :0 (. Sooooo disappointed in honda national City! More

I was treated very well. Luoise did everything to help me purchase the vehicle. I highly recommend this employee. HE is really an asset to the company purchase the vehicle. I highly recommend this employee. HE is really an asset to the company More

This was by far the best car shopping experience I've ever had. The staff at Ball Honda was very friendly, professional and helpful. My sales consultant, Miguel Lopez, went above and beyond in helping me ever had. The staff at Ball Honda was very friendly, professional and helpful. My sales consultant, Miguel Lopez, went above and beyond in helping me get the exact car I wanted as quickly as possible and at the best possible price. I had been very nervous about going in to shop for a new car on my own but from the moment I stepped onto the lot I was made to feel at home and completely at ease about my shopping experience. Ball Honda has earned my trust because they really take care of their customers and I would recommend them to anyone looking for a new or used car. More

Wonderful staff! I bought a pre-owned Acura TL and felt great after leaving the dealership! Everyone was so helpful and never pushy. Overall a great experience and I would definitely buy again from this great after leaving the dealership! Everyone was so helpful and never pushy. Overall a great experience and I would definitely buy again from this location! More

I have been a customer for over 20 years and always have had a great experience with the cars i have bought. And the service had been outstanding.Dave Harlan is a great person and always tell me what i real had a great experience with the cars i have bought. And the service had been outstanding.Dave Harlan is a great person and always tell me what i really need to do. More

Working with Ball Honda has been our easiest car buying experience to date. We felt very well taken care of by Bernard and Javier on our selection of our vehicle. They bent over backwards to find the car experience to date. We felt very well taken care of by Bernard and Javier on our selection of our vehicle. They bent over backwards to find the car I wanted in the color I wanted. They even had the car transported from another location to their dealership so that I could have the exact car I chose. It was awesome! They are very easy going gentlemen who really want to make me happy. James was very easy to talk to and work with for our financing options. We enjoyed chatting with him while we were waiting for paperwork to process. Javier really went to the next level when he called and asked for me to say hello to my daughter Sierra. GREAT customer service professionals remember the little things like that. Joe Hernandez was very helpful with getting my phone set up in the car and walking me through a few of the essentials to get started with programming my Pilot. He was very knowledgeable and answered all of the questions I had confidently. I am looking forward to seeing them again. I almost want to hang out at the dealership just to say hi to one of the guys that helped us because they were so friendly and helpful. More