
Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I dropped my vehicle off at 7:30. No one contacted me about the status of my vehicle. At 5 pm I had to call to check on the status of my vehicle and I was told the vehicle would requi No one contacted me about the status of my vehicle. At 5 pm I had to call to check on the status of my vehicle and I was told the vehicle would require being held overnight. I had not been told that the vehicle would be required to be held overnight and therefore wasn't prepared to be without the vehicle for another day. I would've appreciated being notified sooner. I was out two days of work because of this issue with my vehicle. I also have said this before. Your service department is NOT the least expensive but actually the most expensive in the area. Not competitive at all. I've had other issues with your service department prior to this. Seriously considering going somewhere lease with my maintenance and service needs. More
Staff members are very helpful and polite. I am so happy to be a part of it. I am so happy to be a part of it. More
Respectful and great service. Didn't have a long wait for my oil change. My service was complete and I was very satisfied with the results. Didn't have a long wait for my oil change. My service was complete and I was very satisfied with the results. More
Like I said they either lied to me or that Technician is incompetent. They said they had to order a piece of equipment so they could inject dye into the ac system. Come on lol. I can put dye in it without incompetent. They said they had to order a piece of equipment so they could inject dye into the ac system. Come on lol. I can put dye in it without that equipment. So now I have to ride around in a hot vehicle for 30 or more. Thanks alot for this. More
I do not trust mechanics. I have you a 5(it means ✅✅✅). Leave it at that. I get scared each time I come. I have you a 5(it means ✅✅✅). Leave it at that. I get scared each time I come. More
Everyone there went the extra mile except for the female manager. Great experience and will go back. manager. Great experience and will go back. More
Check engine light they fixed all the issues the first time what warranty didn't cover I payed for it time what warranty didn't cover I payed for it More
Respectful and great service. Didn't have a long wait. My service was complete and satisfied Didn't have a long wait. My service was complete and satisfied More
Respectful and great service. Didn't have a long wait. My service was complete and satisfied Didn't have a long wait. My service was complete and satisfied More
Great Team . Hydiya and finance worked hard to get me a great deal . They helped me make a good financial decision while still getting the vehicle I desired . The Hydiya and finance worked hard to get me a great deal . They helped me make a good financial decision while still getting the vehicle I desired . They accommodate me a single mom with a small child and showed great care throughout the process . More