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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
235 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 235 reviews
June 05, 2025
I dropped my vehicle off at 7:30. No one contacted me about the status of my vehicle. At 5 pm I had to call to check on the status of my vehicle and I was told the vehicle would requi No one contacted me about the status of my vehicle. At 5 pm I had to call to check on the status of my vehicle and I was told the vehicle would require being held overnight. I had not been told that the vehicle would be required to be held overnight and therefore wasn't prepared to be without the vehicle for another day. I would've appreciated being notified sooner. I was out two days of work because of this issue with my vehicle. I also have said this before. Your service department is NOT the least expensive but actually the most expensive in the area. Not competitive at all. I've had other issues with your service department prior to this. Seriously considering going somewhere lease with my maintenance and service needs. More
by mikeldavis1964
Verified Customer
June 03, 2025
Staff members are very helpful and polite. I am so happy to be a part of it. I am so happy to be a part of it. More
by urmilagurung06
June 03, 2025
Respectful and great service. Didn't have a long wait for my oil change. My service was complete and I was very satisfied with the results. Didn't have a long wait for my oil change. My service was complete and I was very satisfied with the results. More
by rolpie11
Employees Worked With
Allen Kuemper
May 30, 2025
Like I said they either lied to me or that Technician is incompetent. They said they had to order a piece of equipment so they could inject dye into the ac system. Come on lol. I can put dye in it without incompetent. They said they had to order a piece of equipment so they could inject dye into the ac system. Come on lol. I can put dye in it without that equipment. So now I have to ride around in a hot vehicle for 30 or more. Thanks alot for this. More
by stevefowler78
Employees Worked With
May 30, 2025
I do not trust mechanics. I have you a 5(it means ✅✅✅). Leave it at that. I get scared each time I come. I have you a 5(it means ✅✅✅). Leave it at that. I get scared each time I come. More
by SHERRIJ771
Employees Worked With
May 23, 2025
Everyone there went the extra mile except for the female manager. Great experience and will go back. manager. Great experience and will go back. More
by stevefowler78
May 12, 2025
Check engine light they fixed all the issues the first time what warranty didn't cover I payed for it time what warranty didn't cover I payed for it More
by chrisdamron72
May 10, 2025
Respectful and great service. Didn't have a long wait. My service was complete and satisfied Didn't have a long wait. My service was complete and satisfied More
by Tamika
May 10, 2025
Respectful and great service. Didn't have a long wait. My service was complete and satisfied Didn't have a long wait. My service was complete and satisfied More
by Tamika
May 10, 2025
Great Team . Hydiya and finance worked hard to get me a great deal . They helped me make a good financial decision while still getting the vehicle I desired . The Hydiya and finance worked hard to get me a great deal . They helped me make a good financial decision while still getting the vehicle I desired . They accommodate me a single mom with a small child and showed great care throughout the process . More
by ChrsJackson
