Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
382 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 382 reviews
June 09, 2026
I moved to Richmond from Newport News in 1983. This is my second new Jeep.The trips to Hamtpn for maintenance are worth it. This is my second new Jeep.The trips to Hamtpn for maintenance are worth it. More
by jarnett133
Verified CustomerEmployees Worked With
June 09, 2026
BEST CUSTOMER SERVICE She answered all my questions quickly and always putting her customers first. She deserves a rise and a promotion quickly and always putting her customers first. She deserves a rise and a promotion More
by Diazart1998
June 08, 2026
Wonderful employees Great service They were such wonderful, wonderful people and I'm so glad to have known them wonderful, wonderful people and I'm so glad to have known them More
by Coors40intrepid
June 08, 2026
Banister is awesome, their staff always strive to provide the best service excellence and professionalism as well as go the extra mile to ensure the customer is 100% satisfied. the best service excellence and professionalism as well as go the extra mile to ensure the customer is 100% satisfied. More
by robantwan80
June 05, 2026
Efficient Cost a little hi No more no more word No more no more word no more word More
by Mbenshetler
June 05, 2026
The maintenance office and intake were polite and thorough. My handler did an excellent job od handling me. thorough. My handler did an excellent job od handling me. More
by Dan
Employees Worked With
June 05, 2026
The people was very nice everyone do their job make urse happy and I find what I want urse happy and I find what I want More
by debrabell109
June 04, 2026
Very good a little disappointed that they stop my free inspection sticker Disappointed they stop giving me my free inspection sticker inspection sticker Disappointed they stop giving me my free inspection sticker More
by douglasfutrell40
June 04, 2026
I have 1 concern with the dealership, which is the dealerships inability to repair a longstanding issue that I've had for the past 3 years after having my brakes replaced. The dealership has not been dealerships inability to repair a longstanding issue that I've had for the past 3 years after having my brakes replaced. The dealership has not been able to stop the squealing sound that comes from my brakes when braking. More
by Qbranch2000
June 03, 2026
Quick, responsive, and most importantly, communication was clear and concise. You all are a great team and I thank you for such a positive experience. was clear and concise. You all are a great team and I thank you for such a positive experience. More
by ramiro.alcala
