Banister Ford of Marlow Heights

Everyone at the dealership was super helpful and they seemed to genuinely care about me and what was best for me durinf my purchase. The salesperson, sales manager and finance manager were very helpful t seemed to genuinely care about me and what was best for me durinf my purchase. The salesperson, sales manager and finance manager were very helpful throughout the whole purchasing process. Excellent experience at Bannister Ford of Marlow Heights! More

My appointment was fast. The staff that assisted me at the desk was very helpful the desk was very helpful More

It was a hands down situation they gave me what I wanted for my trade and set me up in the new f-250 that just hit the lotto sales person was wonderful she was great to work with for my trade and set me up in the new f-250 that just hit the lotto sales person was wonderful she was great to work with More

It did not take forever to finish my car they had it one day and I got it back the next day... And they were very respectful. day and I got it back the next day... And they were very respectful. More

Great service, would recommend. Great pricing. Save a lot. Good detailed work. Good customer service, and kept me informed on the needed work. lot. Good detailed work. Good customer service, and kept me informed on the needed work. More

I am very disappointed! I had my truck towed to I am very disappointed! I had my truck towed to Banister because it need to be repaired. The towing company drop the truck off and left. I receiv I am very disappointed! I had my truck towed to Banister because it need to be repaired. The towing company drop the truck off and left. I received a call from the services department informing me that I needed to call the towing company back! because the truck is not driveable and it needs to go into the bay area. correct me if am wrong is this a repair shop? I have been told that they do not have a way to get the truck into the bay to be diagnosed. Help me understand if they can't take my truck into the bay to repair what king of the dealership is Banister running. This is why we have to leave our community to get things done right ! SUCH A SHAME....... why don't the service department have a way to move vehicles that can't be driven ? More

The service department is horrible, poor customer service. Even for a basic oil change it takes hours to complete. service. Even for a basic oil change it takes hours to complete. More

I wasn't aware that I had to ask for a wash,when getting service. service. More

They were short staffed because of a snow storm the day before, but still got me in and out in an hour and a half for an oil change, tire rotation, and vehicle checkout. before, but still got me in and out in an hour and a half for an oil change, tire rotation, and vehicle checkout. More

The service I received was ok my appointment was at 1 pm I arrived at 1230 my truck didn't get serviced until 200pm after being told I would be in and out. It was a long day for me. I arrived at 1230 my truck didn't get serviced until 200pm after being told I would be in and out. It was a long day for me. More