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Banister Ford of Marlow Heights
Marlow Heights, MD
1,469 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,469 Reviews of Banister Ford of Marlow Heights
December 29, 2021
Very easy to work with, they had my Escape Hybrid waiting for me when I got there ...... we drove 200 miles one way to purchase my vehicle from them. for me when I got there ...... we drove 200 miles one way to purchase my vehicle from them. More
by FAIRIES2DRAGONS
Verified CustomerEmployees Worked With
Sean Beeman and Ali Hadi, Amar Virk
December 27, 2021
The Banister's sales representatives were very professional and nice. I felt like as a customer they took pride in representing Banister Ford. professional and nice. I felt like as a customer they took pride in representing Banister Ford. More
by MASONKOOL65
Employees Worked With
Kevin Bowman, William Hodge, Calvin McHenry, Denard Carey
December 25, 2021
This dealer is one of the best car dealers I have ever bought a car from in my life. The General Manager and the employees are friendly, professional and honest something hard to find at dealers. I live i bought a car from in my life. The General Manager and the employees are friendly, professional and honest something hard to find at dealers. I live in Virginia and did not buy a car close to my house because the dealers near me are greedy. More
by DAVEWW0562
Employees Worked With
Sean Morris, and the General Manager
December 24, 2021
Service was quick, efficient, Everyone was very friendly. Only complaint was not about the dealership but about the online software to schedule app't. That belongs to Ford (I'm assuming) and is very clunky Only complaint was not about the dealership but about the online software to schedule app't. That belongs to Ford (I'm assuming) and is very clunky, slow and a pain in the butt to use. More
by jjkiel
Employees Worked With
Bobby Gray
December 22, 2021
It was an awesome experience. The wait time was really short. Will repeat again soon. short. Will repeat again soon. More
by JUCE89SS
Employees Worked With
Sonny Betancourt, Evelyn Betancourt, Brian Pointer, Maria Frutiz, Kevin Bowman, William Hodge, Calvin McHenry, Denard Carey, Kunta Mambouray, Sam Hadi
November 15, 2021
Took my Escape SUV in for check engine light/ overheating/coolant low. I had tge same vehicle service 1 month before and asked for full check/all liquids to be topped along with recall and oi overheating/coolant low. I had tge same vehicle service 1 month before and asked for full check/all liquids to be topped along with recall and oil change. It took 2 days before they called me after bring it in. Then they tried to over charge me for a coolant standpipe, well over Ford's own Master Mechanic price recommendations for top level part. When I got them to check pricing (I was correct), I came to puck up tge car and somehow tge billvwas still $400 more than my first quote with the standpipe at a higher price. Apparently these guys take twice as long to install a standpipe than other dealers, which means the mechanics aren't good. Been going to this location since before the 1990s. Since the changeover to Banister from Sheehy, it is awful. Lost my business and my family's. More
by wrethwyn
Employees Worked With
Chris
