Banister Ford of Marlow Heights

Sales person Amar Virk did very well and we are happy with our purchase, thank you. with our purchase, thank you. More

There were some problems at first and it was a little rocky but Ali the sales manager got involved and straightened everything out He really is well versed in customer service. Great asset to Baniste rocky but Ali the sales manager got involved and straightened everything out He really is well versed in customer service. Great asset to Banister Ford More

This is my second time buying a car from here, Each time when sealing the deal ,they say there going to clean and fuel up car it never happens.Liars when sealing the deal ,they say there going to clean and fuel up car it never happens.Liars More

Everything was profession.Everything was on time.lam glad day take the VIP service.lam very success in the work that was done Thanks. day take the VIP service.lam very success in the work that was done Thanks. More

Managerial staff could be more accommodating and pleasant. They seem to not want to be bothered. Salespeople were more accommodating. pleasant. They seem to not want to be bothered. Salespeople were more accommodating. More

Service was done in a timely manner and my service Rep Tavon was very courteous and kept me informed on the status of my vehicle. I do have one concern. I don't think a regular customer should be charged Tavon was very courteous and kept me informed on the status of my vehicle. I do have one concern. I don't think a regular customer should be charged to determine why a particular warning light is illuminated. More

Terry helped me from start to finish. Even though they were short staffed, you wouldn't know it with the time and care he gave me. Will definitely be returning back. Thanks again Terry! were short staffed, you wouldn't know it with the time and care he gave me. Will definitely be returning back. Thanks again Terry! More

This time I only went in for an oil change (which I prepaid when I purchased the car). After the terrible experiences I’ve had with this service center over the past few months, the only way I’d retur prepaid when I purchased the car). After the terrible experiences I’ve had with this service center over the past few months, the only way I’d return there is for a service that didn’t cost me any additional money. How can they possibly make up for charging me thousands in repairs that weren’t necessary?? More

Very professional and welcoming and friendly! From the Very professional and welcoming and friendly! From the sales person to three general Manager and the finance department was awesome Very professional and welcoming and friendly! From the sales person to three general Manager and the finance department was awesome More

This was a very poor buying experience. I've bought over 20 fords for both business and personal use as well as over 20 additional vehicles from different manufacturers. This was the worst experience I've e 20 fords for both business and personal use as well as over 20 additional vehicles from different manufacturers. This was the worst experience I've ever had. In fact, I've sent 4 emails (over multiple days) since the sale with a simple follow up question to my salesman, he has yet to respond. Sadly, this was typical of the entire process. More