Banister Ford of Marlow Heights

New customer Great customer service. As soon as I and my family walked in at the parking lot Jarryd Mabry came to us and stared helping with the car that we were Great customer service. As soon as I and my family walked in at the parking lot Jarryd Mabry came to us and stared helping with the car that we were looking for. More

Best Service Advisor Ever -- Benjamin C. Fuchs! I took my car in because because it was jerking/missing and also I needed brakes checked. I was expecting a very long stressful day waiting for servi I took my car in because because it was jerking/missing and also I needed brakes checked. I was expecting a very long stressful day waiting for service to be done. What I got was an extremely thoughtful, polite, professional advisor who not only explained in detail the work that needed to be done but made sure I got all discounts available to me. When the technician did not understand what the issue was, Ben had me drive with technician in car to show him. When Ben found out it was going to take most of the day for repairs he made sure I got a rental. Ben also gave me updates on status of work. When I picked up my car he thanked me and let me know that he would be there should I have any further auto issues. Best service experience ever! More

First Time Satisfied Car Buyer Johnathan S. was extremely helpful and patient through my questions and concerns. He worked with me, not against me, comparing quotes,my budget, finan Johnathan S. was extremely helpful and patient through my questions and concerns. He worked with me, not against me, comparing quotes,my budget, financing preferences, and finally getting me a great price on a new Ford Focus. As a first time car buyer, the other sales reps were accommodating and available, and the showroom looked spotless during my visit. Kathy T. in the financing office was also very helpful and worked with me through a few hiccups. Overall, great experience. Sheehy definitely has the expertise and customer service nailed down. More

Quick and easy! Larry Thompson did an amazing job completing my deal and made it really simple. I definitely plan to go back when I begin looking for a new vehicle. Larry Thompson did an amazing job completing my deal and made it really simple. I definitely plan to go back when I begin looking for a new vehicle. The customer service, the friendliness, and the super deal. More

Out of State Found vehicle on the internet, made contact with Denard Carey and discussed pricing. He fully explained the pricing structure for me given I resided i Found vehicle on the internet, made contact with Denard Carey and discussed pricing. He fully explained the pricing structure for me given I resided in Virginia, not in Maryland. The final price offered to me was enough for me to drive to the dealership to make a purchase. I was treated great and had a pleasant experience in my purchase. Will recommend the dealership. More

Excellent place to get a brand new car Mr. Jonathan Slaughter helps me a lot to get a brand new car. He is very accomodating, professional and well verse sales consultant. More power to you Mr. Jonathan Slaughter helps me a lot to get a brand new car. He is very accomodating, professional and well verse sales consultant. More power to you and continue your excellent. I recommend this ford dealership to all y’all More

New vehicle Everything went well with the fifth vehicle I will always come to sheehy ford seeing Jonathan and Roxie. Keep up the good work the next vehicle is for Everything went well with the fifth vehicle I will always come to sheehy ford seeing Jonathan and Roxie. Keep up the good work the next vehicle is for my son again More

Great Everything was great when I came to look at cars the next vehicle will always be a ford product from Jonathan slaughter thanks for all your help with Everything was great when I came to look at cars the next vehicle will always be a ford product from Jonathan slaughter thanks for all your help with the car More

Very friendly and helpful Great place to go and my salesman Jason Jones was very professional in helping and making sure that I get the best deal for me Great place to go and my salesman Jason Jones was very professional in helping and making sure that I get the best deal for me More

Craig and Daniel were great! I had been to other dealerships before coming into Sheehy Ford and the customer service I received here was unparalleled! I cannot recommend Craig eno I had been to other dealerships before coming into Sheehy Ford and the customer service I received here was unparalleled! I cannot recommend Craig enough as he was able to find the perfect vehicle that best suited my needs and budget. Daniel was able to make everything come together for my purchase while keeping me updated on what was going on. I love my new car! More