Banister Ford of Marlow Heights

I really don't know where to began. I called Mr. Pendergrass and explained what I needed. He was in a training class. He took the time, listened to my needs and took wonderful care of me. When he re Pendergrass and explained what I needed. He was in a training class. He took the time, listened to my needs and took wonderful care of me. When he returned to work, he took my application and a couple of hours later told me to come get my car. When I got there he introduced me to Jonathan and Ricardo. They took care of me as if I were a family member. I know Mr. Pendergrass is the GM, but he took the time to help me. This is a man that truly loves his job. I have nothing but respect and a deep appreciation for all of the staff of Sheehy Ford of Marlow Heights. I got in and out of there in less than a couple of hours. I got a new car fully loaded with a great interest rate. I want to let everyone know, if you need a car from people who care and will treat you like family, come to Sheehy Ford of Marlow Heights. Thank you guy. May God Bless You. More

My husband and I drove from Mechanicsville, Virginia to purchase a vehicle from Sheehy Ford of Marlow Heights, Maryland because of Derrick Pendergrass! Derrick was able to set us up with a great sales per purchase a vehicle from Sheehy Ford of Marlow Heights, Maryland because of Derrick Pendergrass! Derrick was able to set us up with a great sales person who was very knowledgeable of the vehicle we wanted and considered all of our needs and wants. We were able to get the exact vehicle we wanted for a great price! It was great to deal with such friendly people! This was the best car buying experience I have ever had! Laurie Latham More

After a terrible experience at Ourisman Ford where they quoted me one price and when I went to the dealership increased it by $4K, I had the most refreshing experience at Sheehy thanks to Sean Mason. He qu quoted me one price and when I went to the dealership increased it by $4K, I had the most refreshing experience at Sheehy thanks to Sean Mason. He quoted me a walk out price (included tax, tag, title, and fee) which did not change upon my arrival. He took the time to show me every button, bobble, and gadget in my new super-cute Ford Fiesta (Ford has come a long way since the 80s). I made it clear what my priorities were and he did not attempt to oversell me--he did make my options clear, but did not push when I said no. That might not be a sales-manager's dream--but it was mine. I negotiate for a living, so I understand the need to 'convince,' but he was not pushy. I left with a better warranty than I had planned on, but feel like I got my money's worth. When he introduced me to Ricardo the finance-wizard, Ricardo had the same salesmanship style as Sean--he provided me with options while keeping my priorities in mind. I posted (to several social media sites) my awful experience at the OTHER dealership--and have followed up with an update about my great experience at Sheehy (including names). When the time comes to purchase again, I know I'll come back to Sheehy! More

Jonathan and Fran made my experience at Sheehy great. There friendliness, professionalism and helping me through the process was the best I have had from a dealership. Fran walked me through the financi There friendliness, professionalism and helping me through the process was the best I have had from a dealership. Fran walked me through the financing and Jonathan helped me find the truck I wanted. I have a new Ford pick up with power everything which I needed because of my bad back. Thanks to each of you for making my experience great. More

I just purshased a brand new 2014 Ford Fusion yesterday, and the customer service was amazing. The entire staff made me feel welcomed there. I really appreciate the help I recieved from Sean Mason and also and the customer service was amazing. The entire staff made me feel welcomed there. I really appreciate the help I recieved from Sean Mason and also from Ricardo. They really made my first time car buying experience a great one. I would definitely purchase my next vehicle from Sheehy Ford of Marlow Heights. More

The dealership had their issues but my credit isn't the best so of course everything go took extra long. If you do decide to come to this location the best sales person is G (Glenda) she didn't actuall the best so of course everything go took extra long. If you do decide to come to this location the best sales person is G (Glenda) she didn't actually get the sale due to my error but she was still just as much as helpful the sales agent that I ended up with. She tells you like it is but is extremely tactful which is much appreciated with how trying the car buying process can be. Thanks Glenda! Mr ricardo was also great! That take charge attitude was needed at the 11th hour :) More

Mike Lancaster was extremely helpful and professional in my search for a new vehicle. He helped me and my sons find the PERFECT Explorer Sport, as a working mom on-the-go for me and my sons. He took time an my search for a new vehicle. He helped me and my sons find the PERFECT Explorer Sport, as a working mom on-the-go for me and my sons. He took time and remained patient as I carefully thought about my selection and commitment in financing my vehicle. I would HIGHLY RECOMMEND purchasing (or leasing) vehicle with Sheehy Ford. Mike was exceptional -- Thanks again for everything! More

We had an excellent experience with this dealership, and, in particular, with Mike Lancaster. Mike was incredibly helpful and knowledgeable and guided us through what would have otherwise been a rather daunt in particular, with Mike Lancaster. Mike was incredibly helpful and knowledgeable and guided us through what would have otherwise been a rather daunting process. He was friendly, honest, accommodating, and by the end there was no question that we were getting the best deal possible with his help (we had visited a few other Ford dealerships before coming to Sheehy.) The staff stayed late (after biz hours were over) and were also helpful in choosing an insurance policy that best fit our needs. HIGHLY recommend this dealership, and especially Mr. Lancaster. More

I love Sheehy Ford of Marlow Heights they made my daughter's first car experience a great one. I absolutely love Mrs. Betancourt and Mr. Ledbetter! Mr. Ledbetter gave us the best price and was honest daughter's first car experience a great one. I absolutely love Mrs. Betancourt and Mr. Ledbetter! Mr. Ledbetter gave us the best price and was honest about the various other offers out there. Truly an amazing group of people. Would I recommend sheehy ford of marlow heights...100 times yes without hesitation!!!! Mrs. Betancourt love you to pieces you are absolutely AMAZING!!! More

My experience with Sheehy of Marlow Heights was the BEST experience I have ever had purchasing a car. Everyone was nice & very helpful. The team helped me to relax, I was nevous because of my poor credit experience I have ever had purchasing a car. Everyone was nice & very helpful. The team helped me to relax, I was nevous because of my poor credit hstory. but everyone was positive & respectful & willing to work with me to make the process as comfortable as possible. I am a very happy & satified customer. Thanks to everyone!! The Betacourt's are a GREAT team!! More