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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,466 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,466 Reviews of Banister Ford of Marlow Heights

May 22, 2013

I recently bought a Ford Fiesta from Sheehy Ford Marlow Heights. It was a wonderful experience. I was looking for a new car within a certain payment range and they definitely worked with me to make it ha More

by Ambuh87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Caruso
May 22, 2013 -

Banister Ford of Marlow Heights responded

Thank you for your kind words! We are so happy to hear we were able to get you set up with the exact car you wanted. Congratulations on your new Ford Focus, by the way. We're sure it will fare you well into the future. If you have any other questions or need anything else going forward, please do not hesitate to get in contact with us or stop back by. In the meantime, find us on Facebook and Twitter for exclusive content and offers. We hope to see you back in again soon! Sincerely, Sheehy Ford of Marlow Heights

May 21, 2013

I don't typically write reviews but I wanted to share my great experience. I was on a very tight schedule and Les was very helpful in getting me in and out. He was very friendly and clear with what nee More

by msdrewjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2013 -

Banister Ford of Marlow Heights responded

Thank you for leaving us this kind review, we're glad you made an exception for us! We are happy to hear that we were able to get you in and out in a timely manner and help you with everything you needed. If you do need anything else, please do not hesitate to let us know. If you'd like, you can also find us on Facebook and Twitter for exclusive content and special offers. We hope to see you back in again soon! Sincerely, Sheehy Ford Marlow Heights

May 20, 2013

My experience was not a very good one. I drove 2 hours from Mechanicsville, va I purchase my car. I was told I had to come ASAP because if not my car was going to be sold to someone else... Even though I More

by Cktuck15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
May 19, 2013

Visited Sheehy Ford earlier this week just to look at new Explorer. Met Mike Lancaster and was impressed with his approach. Came back three days later to actually purchase two vehicles. Entered the deal w More

by MarkDozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Allen
May 20, 2013 -

Banister Ford of Marlow Heights responded

First off, congratulations on your new purchases! We are very happy to hear we were able to meet all of your needs. We hope your Explorer and Taurus last you a very long time to come. If you have any other questions or need anything else please feel free to contact us at the dealership or stop back in. In the meantime, find us on Facebook and Twitter for exclusive content and offers. We hope to see you back in again soon! Sincerely, Sheehy Ford of Marlow Heights

May 15, 2013

I purchased a new 2014 Mustang GT from Evelyn Betancourt and was pleased with her service. Evelyn was friendly, professional and accommodating. The car itself had an issue with the seat track which Les Les More

by ekb55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Betancourt
May 15, 2013 -

Banister Ford of Marlow Heights responded

Thank you for leaving us this review! We are glad we were able to help you out with everything you needed and find the best car for you. If you have any other questions or need anything else going forward please do not hesitate to contact us or stop back in any time. In the meantime, you can find us on Facebook and Twitter for additional content and offers. We hope to see you back in again soon! Sincerely, Sheehy Ford of Marlow Heights

April 03, 2013

Les Ashburn is the BEST and only sevice consultant I deal with when I have issues with my vehicle. He is very friendly and professional all the times. Thank you Les for providing GREAT service and being re More

by Tricey
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 03, 2013 -

Banister Ford of Marlow Heights responded

Thank you for leaving us your review! We are glad you are continually impressed by the service we have to offer here at Sheehy Ford of Marlow Heights. Please come back and visit us with anything else you may need in the future. Follow us on Faceboook and Twitter in the meantime, too! Regards, Sheehy Ford Marlow Heights

March 12, 2013

My experience was more than good, it was actually great. I honestly say this dealership is the second dealership I have gone to in my life and received great service and provided a professional environment More

by Ransome72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenda aka "Supa G"
Mar 13, 2013 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your experience with us! It always makes us happy to hear from satisfied customers. We're glad that everything went smoothly and found the service you received to be up to your standards. We hope your new purchase lasts you a very long time. Please let us know if there is anything else you need from us or anything we can help out with. Find us on Facebook and Twitter if you would like to stay current with events and deals with us. We hope to see you again soon! Regards, Sheehy Ford Marlow Heights

March 04, 2013

I purchased my new Tarus in October. I bought it in for service in February. As usual I received excellent customer service. Les and his team are excellent!!! Karen Nightengale More

by me24kiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department -Les
Mar 04, 2013 -

Banister Ford of Marlow Heights responded

Karen, Thank you so much for sharing your experience with us! It always make us happy to hear what our guests have to say! We are truly thrilled to hear that you received exceptional customer service from Les and our team during your recent service visit. We thank you so much for your business and for entrusting us with your Taurus and we look forward to being of service to you again in the future! Take care! Regards, Sheehy Ford Marlow Heights

January 23, 2013

While looking for a C-Max SEL, we did a few rounds of emails to six or seven local Ford dealers asking for the lowest price. We changed from an Edge to a C-Max after one round, and we had to do a later More

by cmaxhappy
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany
December 04, 2012

I took my vehicle in for service on my car engine and was;nt satified at all. They charged me $1000.00 for nothing. The problem was a ticking in the engine. They pulled the engine and seems to me , can't More

by blwright41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
michael jenkins in service
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