Banister Ford of Marlow Heights

I purchased my new Tarus in October. I bought it in for service in February. As usual I received excellent customer service. Les and his team are excellent!!! Karen Nightengale service in February. As usual I received excellent customer service. Les and his team are excellent!!! Karen Nightengale More

It was the easiest purchase of a vehicle that i have ever experienced. From the test drive to the purchase it was easy and simple, not haggle or games. I purchase the card that I wanted in the color and with experienced. From the test drive to the purchase it was easy and simple, not haggle or games. I purchase the card that I wanted in the color and with all the bells and wistles I wanted as well. Everyone was happy and pleasant you can tell they all liked thier jobs including the people that i didn't even have contact with but i did observed while i was waiting to finalize my contract. This was my first time working with a dealership as far as financing so I am very pleased at the service i recieved from everyone. More

My car buying experience exceeded all of my expectations. Extraordinary customer service, great car in the color I wanted at a very good price. I would definitely recommend Sheehy Ford to all of my friends a Extraordinary customer service, great car in the color I wanted at a very good price. I would definitely recommend Sheehy Ford to all of my friends and family. More

Ms. Smith and Mr. Jarvis were both a tremendous help to my siutation. With limited credit and money they both worked exceptionally hard to make sure I was financed with little money down. They were both se my siutation. With limited credit and money they both worked exceptionally hard to make sure I was financed with little money down. They were both sensitive to my situation and needs and offered outstanding customer service and gave me confidence that I would be leaving their office with a car. Today, I now drive a 2007 Chevy Aveo thanks to these two! More

Glenda was very polite and courteous. Her help was above the quality of customer service. Her attentiveness was beyond repore. I would recommend anyone to her for service. Jay was excellent on how comuunic the quality of customer service. Her attentiveness was beyond repore. I would recommend anyone to her for service. Jay was excellent on how comuunicated and took care of our concerms for the loan. He acted above and beyond serving us. They both was a joy to deal with. Linda was very courteous and had good customer assitance. More

From the moment I walked into the Sheehy Ford Dealership, the impeccable customer service and attention to my needs was unparalleled. Ms. Paula Caruso who so graciously assured me that I would get the attent the impeccable customer service and attention to my needs was unparalleled. Ms. Paula Caruso who so graciously assured me that I would get the attention to detail and service that I am looking for, introduced me to my sales representative Ms. Glenda Bradley. In all my years of having bought cars in the past, I must say that Ms. Glenda Bradley surpassed all my expectations. From the moment I took a seat at her desk, and provided her with a brief description of what I was looking for, she was able to narrow down what type of vehicle I was looking for and in no time at all, I was able to see that vehicle. Ms. Bradley was an expert in explaining the new features of the 2012 Ford Escape to me, including all the software and technological enhancements and features especially the "Sync" feature which she demonstrated to me with precision. It was her demonstration of the Sync features that helped me decide that this was the car I wanted to purchase. In the past, I have always loathed going to purchase cars at dealerships because of the tendency for sales reps to try to get you in something you really don't want or can't afford. But for the first time in my adult life, this is THE BEST car-buying experience in the capable hands of Ms. Bradley, that I won't soon forget. As I tend to be a stickler for good customer service, Ms. Glenda Bradley handled my entire transaction with patience, professionalism and a positive attitude. I completed my purchase and out the door in no time. I am very pleased with my new baby! I would like to extend my gratitude to the entire staff of Sheehy Ford who may have assisted behind the scenes as well in making this a flawless experience. Oh, and thank you for my pizza slice too! Yema Nelson More

This was the best experience I have had of purchasing a vehicle. Both Linda and Shawn worked until they found the right Ford Escape for me. I am, so happy with my new purchase and look forward to working w vehicle. Both Linda and Shawn worked until they found the right Ford Escape for me. I am, so happy with my new purchase and look forward to working with Sheeny for many years to come. I have already started referring family members to Linda and Shawn. Thanks again Sheeny family. Robyn More

Alexander Oliver is a very skilled automotive consultant. For the past six months, I have been researching the new Ford Focus. When I approached the showroom, Alex introduced himself and asked how he could a For the past six months, I have been researching the new Ford Focus. When I approached the showroom, Alex introduced himself and asked how he could assist me. Alex exhibited excellent product knowledge, he was very personable, and I would definitely recommend his customer care attributes to those in my personal sphere of influence. Thanks Alex. And thank you Sheehy Ford! Marcus Palmore More