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Banister Ford of Marlow Heights
Marlow Heights, MD
1,465 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,465 Reviews of Banister Ford of Marlow Heights
June 16, 2023
I have been with this company when it was Sheehy Ford, I have purchased maybe about 5 vehicles there and got services and I still do to this day. have purchased maybe about 5 vehicles there and got services and I still do to this day. More
by VRILLEY27
Verified CustomerEmployees Worked With
Bobby Gray, Chris Oyedeji
June 16, 2023
I feel I was being charged for services not performed . Im was charged ahead of time for a part not needed and the refund of the same is the issue . I am extremely unhappy about that . This may be the last Im was charged ahead of time for a part not needed and the refund of the same is the issue . I am extremely unhappy about that . This may be the last time this can happen to me here . More
by Sgethridge
Employees Worked With
Chris Oyedeji
June 15, 2023
Just left this place with a 2020 equinox. After two days of looking for a vehicle Shanise and Gerecia were provide me with exceptional customer service. All no turned I to here’s your keys to After two days of looking for a vehicle Shanise and Gerecia were provide me with exceptional customer service. All no turned I to here’s your keys to a fully equipped vehicle. Banister team is ready, outstanding, and most importantly will help you with meeting your needs. I cannot thank them enough! Grecia, worked my deal and was calm direct at the end I was pleased. She even took the extra mile to come in on her day off. That’s a dedicated worker. Thank you Grecia! Shanise has guided her team well. Award winning dealership. Thank you all! More
by Smosley
Employees Worked With
Shanise Craft
June 11, 2023
This is the 5th vehicle my family and I have purchased from Banister. I expected a long wait and the normal run around. However, this time I was surprised at the prompt service and professionalism sho from Banister. I expected a long wait and the normal run around. However, this time I was surprised at the prompt service and professionalism shown towards me!!! More
by Shawnhunter1967
Employees Worked With
Evelyn Betancourt, Devron Stevenson, Shanise Craft, Carlos Scott, Chin Anasoh
June 11, 2023
The help I received at this dealership was exceptional. Every sales associate and the general sales manager Ms.Shankar Craft was phenomenal, amazing energy, very patient, and super respectful. Will be comi Every sales associate and the general sales manager Ms.Shankar Craft was phenomenal, amazing energy, very patient, and super respectful. Will be coming back !!! More
by aneesa.reeves
Employees Worked With
Sonny Betancourt, Evelyn Betancourt, Sherrill Smith, Shanise Craft, Chin Anasoh
June 10, 2023
Everyone there is friendly. The salesman was nice and friendly and everyone was nice even with me bringing my son. They were able to answer every question even the ones that did The salesman was nice and friendly and everyone was nice even with me bringing my son. They were able to answer every question even the ones that didn’t make sense. More
by Raven519
Employees Worked With
Joe More
