
Banister Ford of Marlow Heights
Marlow Heights, MD
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1,465 Reviews of Banister Ford of Marlow Heights
Service personnel was courteous, appointment time reasonable and technician provided excellent care something not not done with service contracts. reasonable and technician provided excellent care something not not done with service contracts. More
I really appreciate Anthony, Richard, Devron, Chin and Joe (from service) for being patient with me as we negotiated my trade in! They were very welcoming, understanding, and professional! Oh and I can't Joe (from service) for being patient with me as we negotiated my trade in! They were very welcoming, understanding, and professional! Oh and I can't forget Evelyn, she has such a beautiful personality and super funny! Thank you guys! More
I had some tire Wheel balance issues. Chris O. helped communicate/coordinate wonderfully. Smooth result!. Drives and handles like new! Thank you. Chris O. helped communicate/coordinate wonderfully. Smooth result!. Drives and handles like new! Thank you. More
I was very happy with your customer service however I was not aware when I got the car back of the type of oil that you all were using for that was included in my contract for free oil changes it was not syn not aware when I got the car back of the type of oil that you all were using for that was included in my contract for free oil changes it was not synthetic and it did not look clean they put that they did a tire rotation but they did not do the tire rotation at all there was dust still on the lug nuts like they were not even touched by a tool at all. I am happy with the customer service More
Vehicle was finished and complete at the time given by the tech to be ready. The tech was very professional and answered all questions that was brought to his attention. the tech to be ready. The tech was very professional and answered all questions that was brought to his attention. More
Hey to all concerned, Banister Ford makes buying a vehicle an informative, enjoyable and easy. From the moment I walked in Banister Ford I was made to feel comfortable and was treated very fair by Mr vehicle an informative, enjoyable and easy. From the moment I walked in Banister Ford I was made to feel comfortable and was treated very fair by Mr Sonny and was given some very very valuable information by the General sales manager Ms Shanise Craft. That information she gave me was Priceless. I was overall impressed by their positivity. More