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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,466 Reviews
Call Dealership (301) 423-4950

5000 Auth Rd.

Marlow Heights, MD

20746

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1,466 Reviews of Banister Ford of Marlow Heights

March 26, 2023

At this time was great but the last time I take the car for a recall and they charge me around $200. More

by JRUANO4668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
Report | Print
Mar 28, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your 5-star rating! We look forward to continue to be here for you whenever you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

March 26, 2023

Excellent customer service. Oil change was in n and out. Friendly staff and inviting waiting lounge More

by CLWILKINS.81
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
Report | Print
Mar 28, 2023 -

Banister Ford of Marlow Heights responded

Thank you for coming to see us! We look forward to be of service to you whenever you are In need. Thank you for choosing The New Banister Ford of Marlow Heights!

March 25, 2023

Engine lihht came on. Bannister set an appt quick. My F150 was ready within two days. Price was very fair. Work was excellent. I would recommend always. My F150 rides smoo More

by F150 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Mar 28, 2023 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback. Your 5-star rating is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

March 24, 2023

The entire team at Banister Ford are very helpful and as always doing a good job on my Ford F-150 More

by tremayne.brewington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Mar 28, 2023 -

Banister Ford of Marlow Heights responded

Hey Tremayne! Thank you so much for taking the time to share your feedback! Thank you for choosing The New Banister Ford of Marlow Heights!

March 24, 2023

This dealership has been giving me the run around since I first took my truck to get diagnosed. No one gets back to me they barely answer the phone I’ve called multiple times to either not get an answer or p More

by stevenson.courtney86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammed Qureshey
Report | Print
March 24, 2023

Great service from Carlos. Kept me informed every step of the way! Will def find my way back for future vehicle service. More

by PPSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Mar 28, 2023 -

Banister Ford of Marlow Heights responded

Your 5-star rating is greatly appreciated! We look forward to continue to be of service to you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

March 21, 2023

Twice had to return my truck for first-time service, but both times returns were satisfactory. Nice work More

by VALENTINEGN26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji, Carlos Scott
Report | Print
Mar 22, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that we could be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

March 20, 2023

Our rep communicated with us every step of way kept to keep us informed with the status of our vehicle. More

by LAKEISHA_DUHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Mar 20, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, Lakeisha! We are happy to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

March 19, 2023

Good Dearlership overall with our 2016 ford fusion hybrid and with our rental car from enterprise. More

by Calvinfowler0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Mar 20, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are thankful to earn your business here at The New Banister Ford of Marlow Heights!

March 19, 2023

My experience with Banister is always A1! !!! From the sales person, to the manager to the finance department!! Ms. Shanise and her team will make it happen for you!!! Thanks Banister Family ! More

by Monsta
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chin, Devron Stevenson, Shana Jefferson, Shanise Craft
Report | Print
Mar 22, 2023 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your 5-star rating! Our team is greatly appreciated for your business. If there is anything that we can do for you, please do not hesitate to reach out to us. Thank you for choosing The New Banister Ford of Marlow Heights!

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