
Banister Ford of Marlow Heights
Marlow Heights, MD
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1,469 Reviews of Banister Ford of Marlow Heights
Terrible. New issues after 2 weeks service for new car. Now a/c not working and windows not opening. Neither problem when I brought in. New issues after 2 weeks service for new car. Now a/c not working and windows not opening. Neither problem when I brought in. More
Our car was serviced quickly. Staff was very courteous and helpful. I would recommend individuals going there to get car serviced. Staff was very courteous and helpful. I would recommend individuals going there to get car serviced. More
We had an issue the initial repair. We called the service lady and explained the issue was not resolved. The vehicle was returned and the issue was resolved. We called the service lady and explained the issue was not resolved. The vehicle was returned and the issue was resolved. More
I had my usual service agent. He gave me a very accurate estimate on my wait time. My car was clean. He called me when it was done. I was happy as usual. He gave me a very accurate estimate on my wait time. My car was clean. He called me when it was done. I was happy as usual. More
Chris was outstanding in his communication with me and what is involved with my sunroof service issue. He explained the time it would take and worked with the Warranty company. My vehicle was completed a what is involved with my sunroof service issue. He explained the time it would take and worked with the Warranty company. My vehicle was completed ahead of schedule and within two days. I was told up to 10 days for parts and labor. I want to thank Chris and the service technician that completed the work on my truck. More
The attention to detail and clear simple explanations of the process and direction was great They located the vehicle I was searching for and within a day my vehicle was at their dealership and I had ke the process and direction was great They located the vehicle I was searching for and within a day my vehicle was at their dealership and I had keys in my had. Always good working with a professional team. More