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Banister Nissan of Chesapeake

Chesapeake, VA

3.7
811 Reviews

930 North Battlefield Boulevard

Chesapeake, VA

23320

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811 Reviews of Banister Nissan of Chesapeake

September 26, 2022

Words can't express how grateful so am for the experience I had at Banister of Chesapeake! Saturday, I walked into my appointment defeated because I had no prior luck trading my car with credit challenges. N More

by Dj1296
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José Colon, Ron Watson, Terence Benn
Oct 03, 2022 -

Banister Nissan of Chesapeake responded

Thank you so much for taking the time to share your experience! We are grateful to earn your business , and we're happy that we could be of service to you. Thank you for choosing Banister Nissan of Chesapeake!

July 20, 2022

Harry Negich was really attentive and professional. He made me feel good about my new car. I would recommend anyone to go to him. Thank you again Harry, you made my experience memorable. More

by Tracey72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Negich
Jul 21, 2022 -

Banister Nissan of Chesapeake responded

Thank you for sharing your experience with us! Our team appreciates your feedback, and 5-star review! We're happy to provide you with an excellent experience here at Banister Nissan of Chesapeake!

June 04, 2022

The experience was awesome. From the receptionist all the way to financing was awesome and done with ease. More

by LaTasha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Watson, Michael Pulley, James Copeland
Jun 06, 2022 -

Banister Nissan of Chesapeake responded

Hey LaTasha! Thank you so much for taking the time to rate your experience. We are thrilled to know that you had a pleasant customer experience. Thank you for choosing Banister Nissan of Chesapeake!

June 03, 2022

I have a 2013 Xterra, and the rear wiper arm was torn off in a car wash. I tried to fix it myself but was unable to remove the broken part from the rear window. Scared I may break the rear glass I took my Xt More

by ericbearva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane McIntyre
Jun 03, 2022 -

Banister Nissan of Chesapeake responded

Thank you so much for taking the time to share your feedback, Eric. Your 5-star review is greatly appreciated! We are happy to know that our service department could be of assistance to you. If there is anything that we can do for you, please let us know. Thank you for choosing Banister Nissan of Chesapeake!

May 19, 2022

Everyone I came in contact with was very nice and knowledgeable. The service department was clean and comfortable. More

by mojojo58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Holbrook
May 20, 2022 -

mojojo58 responded

Darla Holbrook went out of her way to help me. I live on the Outer Banks of NC and was in town for a appointment. Just had my car out of a car shop from NC , well on my way to my appointment my car started doing the same things as before. I pulled in the dealership around 2:30 and ask if they had anyone to look at my car. Darla Holbrook helped me out and got me in .They could not fix my car that day which is understandably I reanted a car. My car was ready the next day. The whole time Ms.Holbrook kept me in the loop and let me know what was going on the whole time so Ihad no surprises when I picked my car up. I appreciate her honesty and her help in my situation she is the Best !

March 28, 2022

My family was in need of a vehicle for my son to go back to college, as the one he had been driving I needed to be replaced. We had the pleasure of working with Dee Delaney and she went above and beyond hel More

by kevin.t.moran65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Delaney
Apr 04, 2022 -

Banister Nissan of Chesapeake responded

Hey Kevin! Thank you so much for taking the time to rate us! We are so grateful to earn your business! We are so thrilled to be apart of this experience with you son as well! Having a reliable vehicle in college is very important and we are happy that we could be of service. Thank you for choosing Banister Nissan of Chesapeake!

March 07, 2022

Had my car serviced at Banister and the service representative Shane was absolutely amazing. Great costumer service and very helpful. He knew all the answer to my many questions! More

by renatapulcherio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane, Brian Doctor
Mar 08, 2022 -

Banister Nissan of Chesapeake responded

Thank you for your 5-star review! We are so happy to know that we could be of assistance to you during your recent visit. Thank you for choosing Banister Nissan of Chesapeake!

January 26, 2022

Thank you for giving us an opportunity to complete some of the process by phone. More

by Artandangie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aldridge
Jan 26, 2022 -

Banister Nissan of Chesapeake responded

Thank you for giving us the opportunity to provide a great customer experience. Your feedback is greatly appreciated. Thank you for choosing Banister Nissan of Chesapeake!

January 21, 2022

Shane Mcintyre, Makayla Richardson and AJ Reid are like a family to me. Whenever I come in with mechanical car problem, they give the friendliest and professional service. I feel like a VIP when Im here More

by Nissan Ninja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Watson Jr.
Jan 26, 2022 -

Banister Nissan of Chesapeake responded

Thank you for your 5-star review! We are so happy that we could be of service to you during your recent visit. Thank you for choosing Banister Nissan of Chesapeake!

November 30, 2021

October 14, 2021 reviewer "Buyer beware, Do your home work before purchase a new or..." You can get your vehicle sales tax back. See VA DMV form SUT 2A More

by Mike
Recommend Dealer
No
Employees Worked With
Gino Evans
Nov 30, 2021 -

Mike responded

a

Nov 30, 2021 -

Mike responded

You can get your vehicle sales tax back. See VA DMV form SUT 2A

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