Banister Nissan of Chesapeake

Everyone was very nice, this is my second car from here. Everyone was very nice, this is my second car from here. I tell all my friends how nice EVERYONE is here. Thats why I returned for another car.I thin Everyone was very nice, this is my second car from here. I tell all my friends how nice EVERYONE is here. Thats why I returned for another car.I think it's GREAT that the manger of the dealer walks around and talks to everyone. Everyone seems to like him,And I love seeing him on tv. Thats what made me come to this dealership, his action on tv and several of my friends got cars here. More

We had the best auto buying experience ever at this dealership. Harry listened to what we wanted in a vehicle and showed up our options. Delvin and Rick were also excellent to work with in sealing th dealership. Harry listened to what we wanted in a vehicle and showed up our options. Delvin and Rick were also excellent to work with in sealing the deal. We have recommended Nissan of Chesapeake to several friends and co-workers. More

Friendly people, decently fast in getting you in and out with the aervice done. They come and check on you or update you on what's happening with the car. I come frequently because I drive a lot and I alway with the aervice done. They come and check on you or update you on what's happening with the car. I come frequently because I drive a lot and I always get nice treatment. Hanging at the waiting area with popcorn, water and tv makes time go by a bit faster. They also have WiFi which helps out if you need to do work or just entertain yourself while waiting. More

I have visited this dealership many times, and each time I have been treated with the utmost professionalism and respect. No matter what service I am there for, everyone is always so willing to help. I rec I have been treated with the utmost professionalism and respect. No matter what service I am there for, everyone is always so willing to help. I recently traded in my 2009 Nissan Altima Coupe for a 2011 Nissan Altima Sedan, and from the initial purchase with Aaron Swan and Delvin Washington to my first oil change with Brian Doctor, I could not ask for anything more. The salesmen worked hard at getting me the best possible deal and even went as far as to schedule my first oil change. Showing up for my first oil change on 8/20/2011, I was greeted by Brian Doctor who told me it would take approximately 45 minutes. I believe I was out in 1/2 hour. Hence, my overall score of "Great." I would recommend this dealership to anyone. More

This is the only dealership I will go for anything. I bought my new Altima there in Feb and loved the fact taht I was treated like a person not like a checkbook. I go in regularly for oil changes and the bought my new Altima there in Feb and loved the fact taht I was treated like a person not like a checkbook. I go in regularly for oil changes and the occasional dashboard light. All in service are very courteous and helpful especially Brian! He ALWAYS takes good care of me!! Because I know he is so good at his job, I keep coming back and recommending the dealership to all my friends and family. Thank you so much Brian and all at Nissan of Chesapeake for the hard work and excellent service!! More

We purchased through a car buying program, but were also shopping around in the Richmond area. Alex, the internet manager, worked hard for my business, beating all the offers I received in Richmond, then m shopping around in the Richmond area. Alex, the internet manager, worked hard for my business, beating all the offers I received in Richmond, then making it worth my while to come to Chesapeake to pick up the car. He was polite and professional the entire time. Once we arrived, Aaron took over the process, allowing us to do a test drive and completing our paperwork. Financing was straightfoward (thanks Delvin!) and Tonya wrapped it all up with the customer service presentation. Everyone was professional and gracious. I indicated I wasn't interested in warranties, financing, trade-ins etc., and no one pressured me to reconsider, or indicated I was making poor choices. I know I got a deal, and no one uttered nonsense like, "We're not making money on this deal" or "It's Christmas in July - we're practically giving this car away!" - both comments made by dealers to me in other buying circumstances. I will recommend the folks at Chesapeake to everyone I know. Thank you for a painless car-buying experience! More

I would recommend this dealership to other customers because they were friendly, very knowledgeable about their product, customer skills were excellent and good support team. because they were friendly, very knowledgeable about their product, customer skills were excellent and good support team. More

I recently purchased my first brand new car from Nissan of Chesapeake. Alex set me up with a great deal and then a wonderful salesman named Ron Watson. My deal was quick and hassle free. I am extremely of Chesapeake. Alex set me up with a great deal and then a wonderful salesman named Ron Watson. My deal was quick and hassle free. I am extremely happy with my 2011 Rogue, it has everything I was looking for. Veronica in the finance department made things clear, concise, and easy for me. I appreciated the service and look forward to having my car serviced there. More

I recently visited Nissan of Chesapeake after a long day of car shopping and being treated like a nobody at several other dealers. I was greeted with a smile by Big Al and explained my credit situation to h of car shopping and being treated like a nobody at several other dealers. I was greeted with a smile by Big Al and explained my credit situation to him and the previous experiences I had at some of the other places. He did something that had been done all day "HE LISTENED". After talking to me for a while he explained to me in a nice way that I couldn't have exactly what I wanted but could show me how to position myself so that I could have it later. Granted I didn't leave in the car I wanted, I still ended up leaving in a brand new car that will meet my needs for the time being and help me regain the level of credit needed to come back later and purchase the car of my dreams. Thank you Big Al for treating me like a human being and not just another person with bad credit. You have earned my business for life and I will send everyone I know to you that is ever in the market for a new Nissan. More

Overall a good experience, better than some other dealerships that I have been to in the past. I unfortunately had a poor customer service experience here, but that problem was corrected thanks to s dealerships that I have been to in the past. I unfortunately had a poor customer service experience here, but that problem was corrected thanks to some great management. The finance dept. here was Extremely helpful and knowledgeable. I am confident that I left with the best deal possible because of the effort that was put into the financing. More