Banks Chevrolet Cadillac Buick GMC
Concord, NH
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Excellent to deal with I found the truck I wanted at the right price! Everyone there was friendly and easy to work with. I should have gone here first! I found the truck I wanted at the right price! Everyone there was friendly and easy to work with. I should have gone here first! More
Great. Excellent service from Banks Chevrolet and particularly from Seth Boutin. He's first class. It was a pleasure doing business here. Best facilities Excellent service from Banks Chevrolet and particularly from Seth Boutin. He's first class. It was a pleasure doing business here. Best facilities I have ever seen in a car dealership. More
My family has been buying cars from Banks since the 60"s! Simple one stop shopping! Great service, follow through, all set in pleasant surroundings! Our salesman is always trying to work out the best deal he Simple one stop shopping! Great service, follow through, all set in pleasant surroundings! Our salesman is always trying to work out the best deal he can. When you pick up the car, it is gone over from top to bottom. You do not feel at all rushed as every question is answered! More
Excellent experience We are return customers to Banks and we loved dealing with Seth Boutin. The dealership as a whole is amazing. I would recommend Banks to anyone. We are return customers to Banks and we loved dealing with Seth Boutin. The dealership as a whole is amazing. I would recommend Banks to anyone. More
Excellant Professional and Personal Service I am always concerned when walking into a dealership to look for a new vehicle. I dislike pushy, arrogant sales personnel. I do not like to have my ti I am always concerned when walking into a dealership to look for a new vehicle. I dislike pushy, arrogant sales personnel. I do not like to have my time wasted to be told " we can't do this". When I walked into Banks Chevrolet I was greeted by Alex Bourdeau and I was very pleased that he listened to what I had and what my needs, wants and concerns were. I trade vehicles very often, and this was by far the best Car buying experience that I've had in many years if not the best. Thank you Alex and thank you Banks Chevrolet. More
Amazing customer service! Best car buying experience ever. Talked to several dealerships and researched pricing fairly extensively before working with Banks. The sales departme Best car buying experience ever. Talked to several dealerships and researched pricing fairly extensively before working with Banks. The sales department was extremely efficient, knowledgeable, went out of their way to provide timely information on a number of different vehicles and options and then ensured the financing and pick up process went smoothly and expediently. Final pricing was excellent, far below others dealers' best prices! More
Blown Away. Honestly. This is my first experience with a GM vehicle and my first experience with Banks. Everything from the low pressure consultative sales approach throug This is my first experience with a GM vehicle and my first experience with Banks. Everything from the low pressure consultative sales approach through negotiations through to the cooperative finance team to the back end support from On Star has been a truly enjoyable experience. I cannot say enough about Jason and his professionalism and willingness to work with me and understand my needs. He was great to work with. The vehicle was prepped perfectly...I am genuinely thrilled with my new truck. Banks now has a lifelong customer. They are that good. More
Great car buying experience - New Buick Regal 2016 It was time to trade in my car, we were looking for a new Buick AWD Regal. Nobody descended on us when we started browsing on the lot, but when we wer It was time to trade in my car, we were looking for a new Buick AWD Regal. Nobody descended on us when we started browsing on the lot, but when we were ready to talk to someone, a couple of sales people offered their assistance. Michel Vaillancourt was referred to us by a friend, so we asked for him. It was easy to see he was a busy man, but when he was with us he gave us excellent service, attention and advice, and he was patient. After test driving one car, and looking at a few others he found the right car for us with a dealer incentive discount that was such a good deal, suddenly the color didn't matter so much. We got a fair price on our trade in. Other customers I spoke to while I was waiting had only good things to say about coming to Banks- for years and even generations. Financing was simple and quick. After leaving, we thought of a question and had a request, so I called back to the dealership; the front desk delivered my message to Michel (good service). A couple of days later, when I went to pick up the car, Michel took a great deal of time with me. (He warned me to plan for two hours.) After signing many papers which he carefully explained, he took me around the building and showed me exactly where I will be bringing my car for the free maintenance service, pointing out which lane I'd drive up to if it wasn't routine maintenance. He showed me the service and parts department, and the customer waiting area. Then he explained all of the features of the car and answered all of my questions, including things I wasn't even thinking about. He made sure my remote start was set correctly, when he noticed it wasn't. He even took me through the steps of setting up an OnStar account and helping me with the phone app, before I drove off the lot. New cars have gotten very complex, but I love the features of my new Regal. I'll definitely recommend this dealership and Michel Vaillancourt. More
Purchased new 2016 GMC Terrain I Just received my new 2016 GMC Terrain that I ordered only four weeks ago. Jeff LaValley and Banks Chevrolet are by far the best car dealer I have ev I Just received my new 2016 GMC Terrain that I ordered only four weeks ago. Jeff LaValley and Banks Chevrolet are by far the best car dealer I have ever dealt with. This is my second Terrain and will be replacing my 2012 Terrain. This new Terrain replaces my 2012 Terrain I also purchased from Jeff LaValley at Banks Chevrolet. The sales and Service at Banks Chevrolet are by far the best in the area. I live in Manchester, NH and have a GMC dealer within walking distance of my home but prefer to travel to Banks Chevrolet because of their excellent sales and service. More
bought a new 2015 GMC Sierra 2500 hd Bought a new Sierra 2500 HD from Beau Saltmarsh. He was professional and non pressuring. He went out of his way to help me take delivery of the truck Bought a new Sierra 2500 HD from Beau Saltmarsh. He was professional and non pressuring. He went out of his way to help me take delivery of the truck same day. Would highly recommend Banks Chevy and Beau Saltmarsh as a salesman. Great experience at the dealership all around. Very cheerful and pleasant crew there. I will be back for my next truck. More