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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,904 Reviews
Banks Autos offers the best deals in the Concord area, enabling you to drive off in the car of your dreams with no hassle. In addition to our low prices, we’re also prepared to beat any offer from any competitor. For the best value and unbeatable deals, look no further than Banks Autos.
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137 Manchester Street

Concord, NH

03301

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Showing 1,904 reviews

November 22, 2021

Vehicle was done ahead of time and was clean. People were friendly and informative. Service Writer called to tell me my vehicle was ready to pick up. More

by eciasboy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachery Brosseau
Nov 23, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Banks Chevrolet Cadillac Buick GMC Team

November 21, 2021

Great Service at a Great Price. At Banks they put the Customer First! I wouldn’t go anyplace else to buy a new vehicle or get my Silverado and Cadillac CTS serviced. More

by Phil M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Brosseau
Nov 22, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Banks Chevrolet Cadillac Buick GMC Team

November 21, 2021

Great customer service and the work was completed quickly and on time. I was kept aware of the process every step of the way. More

by Mike McCormack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 22, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Banks Chevrolet Cadillac Buick GMC Team

November 19, 2021

I buy all of my vehicles at Banks.Excellent customer service very friendly and courteous More

by Deirdre1063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 19, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 19, 2021

The customer service is wonderful!! The people in service are great. Steve Guard has always been very decent to deal with. However I would not buy a vehicle here again. I bought my car brand new so I would More

by jordynjake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Guard
Nov 22, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

jordynjake, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, Banks Chevrolet Cadillac Buick GMC Team

Nov 22, 2021 -

jordynjake responded

I am available to take whenever. My contact info is at the dealership I’m positive.

November 18, 2021

Helpful try to get me out quick, like the people who help, would like a better price on accessories More

by Mikedstory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick lube manager
Nov 18, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 18, 2021

The very BEST car buying experience I have encountered!! Court was an amazing sales rep., polite, honest, knowledgeable. He and all other employees were dressed to impressed!! No typical B.S. car sales pit More

by Val
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Court, Heather
Nov 18, 2021 -

Val responded

The very BEST car buying experience I have encountered!! Court was an amazing sales rep., polite, honest, knowledgeable. He and all other employees were dressed to impressed!! No typical B.S. car sales pitches. Michelle, my finance person had her work cut out for her, as I did not have the best credit scores. Even thought I'd been working to improve them, I was really nervous. She not only put me at ease, but was able to get me approved with a descent interest rate. My 2018 car was extremely clean, inside and out, could have passed for a brand new vehicle. I more than highly recommend to check out Banks Chevrolet for any car needs you may have!! I will never go anywhere else.

November 18, 2021

Banks has always been amazing to me. Whether shopping for a new car or needing to get service, they always exceeded my expectations. More

by A.beaulieu90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Beaulieu, Joseph Brasher, Michael Tierney
Nov 19, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant experience at our dealership, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Banks Chevrolet Cadillac Buick GMC Team

November 16, 2021

Excellent service. Staff was very friendly. Everything completed in good time. Would recommend to others. More

by raccoon588
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Express service
Nov 18, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Banks Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Banks Chevrolet Cadillac Buick GMC Team

November 16, 2021

Friendly no pressure sales, excellent service.... Very good buying experience Andy Dratch was great to deal with More

by brianpnh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Dratch
Nov 18, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Best, Banks Chevrolet Cadillac Buick GMC Team

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