Banks Chevrolet Cadillac Buick GMC
Concord, NH
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A dealership that is more than a dealership When I pulled onto the lot at Banks, I was not sure what to expect. I had just come from a dealership where I had had an awful experience. I didn't wa When I pulled onto the lot at Banks, I was not sure what to expect. I had just come from a dealership where I had had an awful experience. I didn't want to deal with that again. Seth did a great job of helping find a vehicle that fit my needs. He did not try to push into something that I didn't need or was more than I needed. I let him know what kind of cars I had been looking at prior to visiting Banks. I took the Chevy Cruze for a test drive and loved it. Even though this happened, I was still not sure which car I was going to choose. Seth gave me the numbers for the cost of the vehicle so I could compare. Less than an hour later I was back at Banks, ready to buy. Seth made it very easy knowing I had to get to work at a specific time. He was even able to get me a good deal on the car. I feel that if I had gone anywhere else, I would not have had such a good experience. I was able to pick up my new car that same day. Seth helped me to set up everything with my car when I went to pick it. He did a wonderful job for me and I could not be more grateful. My dad was also very thankful to him as well, seen as I can be a very picky person when it comes to cars. I will definitely be back to make future purchases. This was by far the best experience I have had with car buying so far. I would like to thank Seth again for all of his hard work and helping me with the purchase of my first brand new car. More
They Provided Timely Professional Service My salesman was great and kept me in the loop while they got the Denali I wanted. I'm very picky about my vehicles and this one is perfect, but I als My salesman was great and kept me in the loop while they got the Denali I wanted. I'm very picky about my vehicles and this one is perfect, but I also expect to be treated professionally and not wonder where things stand. Jason was excellent and so was everyone else I dealt with. It wasn't so much the price, I'm sure the deal was fine it was more a case for me that when you are buying an expensive vehicle that I will drive 30,000 miles per year, I want it to be correct and I want a dealership that has treated me appropriately and help me with any issues I have in the future. I think this dealer will. More
#9 purchased vehicle, need I say more! Treated fairly, pleasant dealership to deal with and most of all trust worthy. If ever there were to be a problem with anything, I know I would be ta Treated fairly, pleasant dealership to deal with and most of all trust worthy. If ever there were to be a problem with anything, I know I would be taken care of. More
New Truck Purchase Worked with Tyler Pescinski. Great selection, fair price up front. Tyler delivered my new truck right to my home. Very professional and patient, and Worked with Tyler Pescinski. Great selection, fair price up front. Tyler delivered my new truck right to my home. Very professional and patient, and did a thorough job explaining all the truck features in detail. He made it a great buying experience. More
Great I called and reviewed trucks with Kasey Hart and next day visited Banks met with the sales manager Mike as arranged during my call as Kasey was off. I called and reviewed trucks with Kasey Hart and next day visited Banks met with the sales manager Mike as arranged during my call as Kasey was off. Introduced to Jeff LaValley we discussed my needs and was shown two trucks I selected the second truck and processing went great. Picked up the truck on day agreed on and was instructed in several new features. Very happy with the purchase and Jeff's attention to details. More
Car Purchase Purchase was easy, staff very cooperative, not pushy! We will be back. Sales Rep (Alex) and finance guy (Otto) were knowledgeable and helpful. Good j Purchase was easy, staff very cooperative, not pushy! We will be back. Sales Rep (Alex) and finance guy (Otto) were knowledgeable and helpful. Good job. More
great experience staff was very friendly and helpful, called you by your first name, they did not pressure me at any time. thank you mike for everything you did for me staff was very friendly and helpful, called you by your first name, they did not pressure me at any time. thank you mike for everything you did for me. it was a pleasure More
Friendly Fast and Fair My wife and I enjoyed working with Jen and Ryan. Time was taken to answer our questions and address any concerns. We never felt rushed. Additionally f My wife and I enjoyed working with Jen and Ryan. Time was taken to answer our questions and address any concerns. We never felt rushed. Additionally felt the prices to be far lower than other dealerships. Thanks Ryan More
My very first NEW car! We , my husband and I, walked into Banks on 9/5/15, based on a recall service visit that my husband had with his Chevy truck a few weeks ago. We met We , my husband and I, walked into Banks on 9/5/15, based on a recall service visit that my husband had with his Chevy truck a few weeks ago. We met Kara at the front door, and we felt completely at ease from the initial "hello". I did not know what I wanted, but Kara did a wonderful job based on my vague desires. When we were "passed off" to Otto for the financing part..I couldn't believe how simple and stress-free it was. I am now a very happy 2015 Cruz driver! Thank you, Kara and Otto at Banks! More
Another great experience! This is my second purchase of a leased vehicle from Banks. I received an amzing deal for my second Equinox (a great value!) by using their August spec This is my second purchase of a leased vehicle from Banks. I received an amzing deal for my second Equinox (a great value!) by using their August special with a GMC returning lessee program. It lowered my payment by $75.00 per month! AMAZING! Besides loving my car I was happy to return to the great service department and all of the great people who helped along the way...Anna and Ryan.Thank you! More